Headquarters:
Singapore
Year founded:
2022
Number of employees:
1,400
Phone:
+65 6827 9933
Email:
info@dnc.org.nz
Website:
singlife.com/en
LinkedIn:
linkedin.com/company/singlife
"We are constantly living by our core values: integrity, impact and teamwork"
Julie Giraldi,
CAAT Pension Plan
Read on
IB Top Brokerages
Award Winner
SHIELDED INSURANCE BROKERS
Award Winner
SINGLIFE WITH AVIVA
Pearlyn Phau
Group Chief Executive Officer
Vicky Chai
Group Head of People
Lara Truelove
Head of Customer Experience
Leadership
Pearlyn Phau is executive director and group chief executive officer of Singlife with Aviva. Prior to her current appointment, she was the group head of consumer products, marketing and ecosystem partnerships at DBS Group, with an exceptional track record of executing key strategies and business transformation initiatives across regional retail and wealth franchises. These include being a key driver of emerging digital banking strategies and DBS’s principal bancassurance partnerships.
Pearlyn sits on the advisory board of the Lee Kong Chian School of Business at Singapore Management University. She holds a BA in Economics and Statistics from the National University of Singapore.
Group Chief Executive Officer
Pearlyn Phau
Vicky Chai is an experienced HR practitioner focused on the people side of business growth, transformation and operations. She joined Singlife in July 2019 as chief people officer and was appointed to head the people function of Singlife with Aviva in December 2020. Her experience spans both external consulting experience and in-house HR specialist and operational roles, gained mainly in the technology and fintech sectors in both nimble start-up organisations and large, matrixed ones covering the Asia-Pacific region.
Vicky has a BA in computer science from Smith College, Massachusetts and a Master in SocSc in Professional Counselling from SUT. She is also a certified Gallup Strengths coach. Vicky relishes start-up roles in companies that need to drive agility and constant change in order to grow. She has a particular passion for unlocking the potential of people and teams and has personally experienced how culture is built from the ground up through a leader-leader model, supported by strengths-based development and underpinned by
HR tech.
Group Head of People
Vicky Chai
As head of customer experience at Singlife with Aviva, Lara Truelove has been driving the development of new capabilities, including an organization-wide voice of customer program, human-centred design in ways of working, and agile research capabilities. Lara is passionate about mapping the problem spaces and needs that Singlife helps people with and shaping the future state of Singlife’s customer experience and customer value propositions.
Previously, Lara founded Creativer, a specialist human-centred design and creative problem-solving learning and innovation consultancy based in Singapore. Lara also spent 15 years at Visa, the majority of these leading the Asia-Pacific client consulting team, and earlier leading the regional marketing insights team.
Head of Customer Experience
Lara Truelove
SPECIAL REPORT
Home
Bio
“We are constantly living by our core values: integrity, impact and teamwork”
Julie Giraldi,
CAAT Pension Plan
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
Read on
Award Winner
SINGLIFE WITH AVIVA
Kyo Tan
Learning Partner
Vicky Chai
Group Head of People
Pearlyn Phau
Group Chief Executive Officer
Leadership
Headquarters:
Singapore
Year founded:
2022
Number of employees:
1,400
Phone:
+65 6827 9933
Email:
info@dnc.org.nz
Website:
singlife.com/en
LinkedIn:
linkedin.com/company/singlife
Pearlyn Phau is executive director and group chief executive officer of Singlife with Aviva. Prior to her current appointment, she was the group head of consumer products, marketing and ecosystem partnerships at DBS Group, with an exceptional track record of executing key strategies and business transformation initiatives across regional retail and wealth franchises. These include being a key driver of emerging digital banking strategies and DBS’s principal bancassurance partnerships.
Pearlyn sits on the advisory board of the Lee Kong Chian School of Business at Singapore Management University. She holds a BA in Economics and Statistics from the National University of Singapore.
Group Chief Executive Officer
Pearlyn Phau
Vicky Chai is an experienced HR practitioner focused on the people side of business growth, transformation and operations. She joined Singlife in July 2019 as chief people officer and was appointed to head the people function of Singlife with Aviva in December 2020. Her experience spans both external consulting experience and in-house HR specialist and operational roles, gained mainly in the technology and fintech sectors in both nimble start-up organisations and large, matrixed ones covering the Asia-Pacific region.
Vicky has a BA in computer science from Smith College, Massachusetts and a Master in SocSc in Professional Counselling from SUT. She is also a certified Gallup Strengths coach. Vicky relishes start-up roles in companies that need to drive agility and constant change in order to grow. She has a particular passion for unlocking the potential of people and teams and has personally experienced how culture is built from the ground up through a leader-leader model, supported by strengths-based development and underpinned by HR tech.
Group Head of People
Vicky Chai
Kyo Tan is an impact-driven learning and development professional with >12 years of experience designing and delivering capability-building strategies to transform work cultures. He constantly embraces the challenge of the unfamiliar and has driven innovative and people-centric solutions in a variety of roles across industries.
His career highlights include teaching under the Ministry of Education, designing and implementing financial sector development schemes at The Institute of Banking and Finance, and consulting with business leaders on the people development agenda in financial institutions, including OCBC Bank, Aviva and currently, Singlife with Aviva. He has a BA in Education from Nanyang Technological University and a Master of Business Administration from Singapore Management University. He is also a certified Gallup Strengths coach.
Learning Partner
Kyo Tan
SPECIAL REPORT
Home
Bio
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
“We are constantly living by our core values: integrity, impact and teamwork”
Julie Giraldi,
CAAT Pension Plan
Read on
Award Winner
SINGLIFE
WITH AVIVA
Cindy Martel
Vice President,
Finance
Vicky Chai
Group Head of People
Pearlyn Phau
Group Chief Executive Officer
Leadership
Headquarters:
Singapore
Year founded:
2022
Number of employees:
1,400
Phone:
0800 501 501
Email:
info@dnc.org.nz
Website:
singlife.com/en
LinkedIn:
linkedin.com/company/singlife
SPECIAL REPORT
Home
Bio
Pearlyn Phau is executive director and group chief executive officer of Singlife with Aviva. Prior to her current appointment, she was the group head of consumer products, marketing and ecosystem partnerships at DBS Group, with an exceptional track record of executing key strategies and business transformation initiatives across regional retail and wealth franchises. These include being a key driver of emerging digital banking strategies and DBS’s principal bancassurance partnerships.
Pearlyn sits on the advisory board of the Lee Kong Chian School of Business at Singapore Management University. She holds a BA in Economics and Statistics from the National University of Singapore.
Group Chief Executive Officer
Pearlyn Phau
Vicky Chai is an experienced HR practitioner focused on the people side of business growth, transformation and operations. She joined Singlife in July 2019 as chief people officer and was appointed to head the people function of Singlife with Aviva in December 2020. Her experience spans both external consulting experience and in-house HR specialist and operational roles, gained mainly in the technology and fintech sectors in both nimble start-up organisations and large, matrixed ones covering the Asia-Pacific region.
Vicky has a BA in computer science from Smith College, Massachusetts and a Master in SocSc in Professional Counselling from SUT. She is also a certified Gallup Strengths coach. Vicky relishes start-up roles in companies that need to drive agility and constant change in order to grow. She has a particular passion for unlocking the potential of people and teams and has personally experienced how culture is built from the ground up through a leader-leader model, supported by strengths-based development and underpinned by HR tech.
Group Head of People
Vicky Chai
Kyo Tan is an impact-driven learning and development professional with >12 years of experience designing and delivering capability-building strategies to transform work cultures. He constantly embraces the challenge of the unfamiliar and has driven innovative and people-centric solutions in a variety of roles across industries.
His career highlights include teaching under the Ministry of Education, designing and implementing financial sector development schemes at The Institute of Banking and Finance, and consulting with business leaders on the people development agenda in financial institutions, including OCBC Bank, Aviva and currently, Singlife with Aviva. He has a BA in Education from Nanyang Technological University and a Master of Business Administration from Singapore Management University. He is also a certified Gallup Strengths coach.
Learning Partner
Kyo Tan
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
Kyo Tan
Learning Partner
Kyo Tan is an impact-driven learning and development professional with >12 years of experience designing and delivering capability-building strategies to transform work cultures. He constantly embraces the challenge of the unfamiliar and has driven innovative and people-centric solutions in a variety of roles across industries.
His career highlights include teaching under the Ministry of Education, designing and implementing financial sector development schemes at The Institute of Banking and Finance, and consulting with business leaders on the people development agenda in financial institutions, including OCBC Bank, Aviva and currently, Singlife with Aviva. He has a BA in Education from Nanyang Technological University and a Master of Business Administration from Singapore Management University. He is also a certified Gallup Strengths coach.
Learning Partner
Kyo Tan
Lara Truelove
Head of Customer Experience
As head of customer experience at Singlife with Aviva, Lara Truelove has been driving the development of new capabilities, including an organization-wide voice of customer program, human-centred design in ways of working, and agile research capabilities. Lara is passionate about mapping the problem spaces and needs that Singlife helps people with and shaping the future state of Singlife’s customer experience and customer value propositions.
Previously, Lara founded Creativer, a specialist human-centred design and creative problem-solving learning and innovation consultancy based in Singapore. Lara also spent 15 years at Visa, the majority of these leading the Asia-Pacific client consulting team, and earlier leading the regional marketing insights team.
Head of Customer Experience
Lara Truelove
Lara Truelove
Head of Customer Experience
As head of customer experience at Singlife with Aviva, Lara Truelove has been driving the development of new capabilities, including an organization-wide voice of customer program, human-centred design in ways of working, and agile research capabilities. Lara is passionate about mapping the problem spaces and needs that Singlife helps people with and shaping the future state of Singlife’s customer experience and customer value propositions.
Previously, Lara founded Creativer, a specialist human-centred design and creative problem-solving learning and innovation consultancy based in Singapore. Lara also spent 15 years at Visa, the majority of these leading the Asia-Pacific client consulting team, and earlier leading the regional marketing insights team.
Head of Customer Experience
Lara Truelove
Cindy Martel
Vice President, Finance
Cindy Martel earned her CMA (CPA) designation in 1995, and gained extensive experience while working in the private sector, fulfilling various leadership roles in the areas of finance and human resources. She joined the Fillmore Construction team in 2014 as controller and progressed into her current role as VP of finance in 2021.
Vice President, Finance
Cindy Martel
Cindy Martel
Vice President,
Finance
Cindy Martel earned her CMA (CPA) designation in 1995, and gained extensive experience while working in the private sector, fulfilling various leadership roles in the areas of finance and human resources. She joined the Fillmore Construction team in 2014 as controller and progressed into her current role as VP of finance in 2021.
Vice President, Finance
Cindy Martel
Kyo Tan
Learning Partner
Cindy Martel earned her CMA (CPA) designation in 1995, and gained extensive experience while working in the private sector, fulfilling various leadership roles in the areas of finance and human resources. She joined the Fillmore Construction team in 2014 as controller and progressed into her current role as VP of finance in 2021.
Vice President, Finance
Cindy Martel
Singlife with Aviva is a leading homegrown financial services company that offers consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife with Aviva provides consumers control over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial advisor channels and Bancassurance, Singlife with Aviva offers investment solutions through its dollarDEX and Navigator platforms. The mobile-first Singlife Account with a Singlife debit card allows customers to save, spend, earn and be insured all in one app.
Singlife with Aviva was formed by the merger of Aviva Singapore and Singlife. First announced in September 2020 and valued at S$3.2 billion, it was the largest insurance deal in Singapore at the time and created one of the largest homegrown financial services companies in the republic.
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
Brent Fillmore
Founder
Cody Woolf
Director, Health, Safety and Environment
Karen Bannister, CM
Vice President, Marketing
Sarah M Stewart
Associate Vice President,
Leasing and Call Centre Operations
Fillmore Construction was founded by Brent Fillmore in 1991. He was looking to start his own small construction business and the opportunity presented itself with many repeat client relationships. Through lessons learned from 13 years of managing projects, developing business and holding various VP roles with his previous employer, Brent formulated his own approach to running his company. He knew that the key to success was based on relationships and bringing repeated value to them. He was dedicated to the idea that one does not need hundreds of clients and instead must focus on ensuring that a smaller pool of clients was given the best service possible. With over 40 years of construction management experience Brent has remarkable expertise in nearly every facet of the construction industry.
Founder
Brent Fillmore
Cody Woolf joined the Fillmore team in 2011 and holds the title director of health, safety and environment. He is a Canadian Registered Safety Professional (CRSP). He also has extensive safety experience and background in criminal justice, which provides a depth of experience for the implementation of Fillmore Construction’s health and safety program. Cody is responsible for creating a positive and safe work environment and strives to promote safety as not only a policy but a lifestyle. He has initiated and implements a range of health, safety and environmental features that have been of critical importance to the overall safety objectives, operations, and profitability of Fillmore Construction. The results of his impact are evident in the positive statistical results and policies that have been developed since he joined the company and the emphasis on safety program development.
Director, Health, Safety and Environment
Cody Woolf
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and Call Centre Operations
Sarah M Stewart
Brent Fillmore
Cody Woolf
Sarah M Stewart
Associate Vice President, Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Cody Woolf
Director, Health, Safety and Environment
Fillmore Construction was founded by Brent Fillmore in 1991. He was looking to start his own small construction business and the opportunity presented itself with many repeat client relationships. Through lessons learned from 13 years of managing projects, developing business and holding various VP roles with his previous employer, Brent formulated his own approach to running his company. He knew that the key to success was based on relationships and bringing repeated value to them. He was dedicated to the idea that one does not need hundreds of clients and instead must focus on ensuring that a smaller pool of clients was given the best service possible. With over 40 years of construction management experience Brent has remarkable expertise in nearly every facet of the construction industry.
Founder
Brent Fillmore
Cody Woolf joined the Fillmore team in 2011 and holds the title director of health, safety and environment. He is a Canadian Registered Safety Professional (CRSP). He also has extensive safety experience and background in criminal justice, which provides a depth of experience for the implementation of Fillmore Construction’s health and safety program. Cody is responsible for creating a positive and safe work environment and strives to promote safety as not only a policy but a lifestyle. He has initiated and implements a range of health, safety and environmental features that have been of critical importance to the overall safety objectives, operations, and profitability of Fillmore Construction. The results of his impact are evident in the positive statistical results and policies that have been developed since he joined the company and the emphasis on safety program development.
Director, Health, Safety and Environment
Cody Woolf
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich
School of Business, and most recently completed the Communications and Leadership Program at
The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and
Call Centre Operations
Sarah M Stewart
Brent Fillmore
Founder
Karen Bannister, CM
Vice President, Marketing
Cody Woolf
Director, Health,
Safety and Environment
Sarah M Stewart
Associate
Vice President, Leasing and Call Centre Operations
Fillmore Construction was founded by Brent Fillmore in 1991. He was looking to start his own small construction business and the opportunity presented itself with many repeat client relationships. Through lessons learned from 13 years of managing projects, developing business and holding various VP roles with his previous employer, Brent formulated his own approach to running his company. He knew that the key to success was based on relationships and bringing repeated value to them. He was dedicated to the idea that one does not need hundreds of clients and instead must focus on ensuring that a smaller pool of clients was given the best service possible. With over 40 years of construction management experience Brent has remarkable expertise in nearly every facet of the construction industry.
Founder
Brent Fillmore
Cody Woolf joined the Fillmore team in 2011 and holds the title director of health, safety and environment. He is a Canadian Registered Safety Professional (CRSP). He also has extensive safety experience and background in criminal justice, which provides a depth of experience for the implementation of Fillmore Construction’s health and safety program. Cody is responsible for creating a positive and safe work environment and strives to promote safety as not only a policy but a lifestyle. He has initiated and implements a range of health, safety and environmental features that have been of critical importance to the overall safety objectives, operations, and profitability of Fillmore Construction. The results of his impact are evident in the positive statistical results and policies that have been developed since he joined the company and the emphasis on safety program development.
Director, Health, Safety and Environment
Cody Woolf
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the
Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years
of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation
of the company’s internal customer
service department.
Associate Vice President,
Leasing and Call Centre Operations
Sarah M Stewart