Headquarters:
Arlington
Year founded:
1828
Number of employees:
49,000 globally
Phone:
+65 6591 8000
Email:
wtwco.com/en-sg/contact-us
Website:
wtwco.com
LinkedIn:
linkedin.com/company/wtwcorporate
Royston Tan
Head of Health and Benefits, Asia-Pacific
Eva Liu
Head of Strategic Development, Asia-Pacific and Head of Southeast Asia (ex. Singapore), Health and Benefits
Edward Hsu
Rewards Data Intelligence Leader, International
Leadership
Based in Singapore, Royston Tan leads WTW’s health and benefits business across Asia-Pacific. With a strong focus on strategic growth and client impact, he works closely with country leaders to deliver tailored solutions that optimise benefits programs and enhance employee wellbeing for organisations across the region.
With over 25 years of experience, Tan brings deep expertise in strategic consulting, benefits broking, corporate health and risk advisory. He is a trusted partner to multinational and regional clients, helping them navigate the evolving landscape of employee benefits with clarity and confidence. Prior to joining WTW, Tan held senior leadership roles at AIA, Mercer and Fullerton Health, serving in both local and regional capacities across Singapore, Hong Kong and Malaysia.
Head of Health and Benefits, Asia-Pacific
Royston Tan
Eva Liu heads strategic development for WTW’s health and benefits business in Asia-Pacific, driving strategic projects and advisory services. In 2025, she expanded her role to lead the Southeast Asia Health and Benefits business (excluding Singapore), working with market leaders to accelerate growth and sharpen WTW’s client value proposition. With over 20 years of experience in consultancy and client management, Liu joined WTW in 2018 and has been instrumental in advancing its strategic and commercial priorities. She holds bachelor’s and master’s degrees in business administration from HKUST and is a licensed insurance and MPF intermediary in Hong Kong.
Head of Strategic Development, Asia-Pacific and Head of Southeast Asia (ex. Singapore), Health and Benefits
Eva Liu
Edward Hsu is the leader of Rewards Data Intelligence, International, at WTW. He is responsible for providing strategic consulting advice to clients in areas of total remuneration solution, performance management, competency assessment, change management and organisation transformation. He has served as the project director for various large organisational transformation projects, especially for the financial, high-tech and real estate fields. Hsu holds a master’s degree in human resources management from The Ohio State University.
Rewards Data Intelligence Leader, International
Edward Hsu
Gary Goh
Practice Leader, Rewards Data Intelligence, Singapore
Based in Singapore, Gary Goh leads WTW’s Rewards Data Intelligence business for the market. With over 17 years of experience in compensation and benefits, he has held consulting and in-house roles at both local and regional Asia-Pacific levels, working with multinational corporations, established local companies and start-ups. Goh is passionate about helping leaders develop robust job and reward structures that drive business performance and employee success. Prior to joining WTW, he led the APAC compensation and benefits function at a US-based global biotechnology firm and later at a Singapore integrated resort. Goh holds dual bachelor’s degrees in Accountancy and Science (Economics) from Singapore Management University.
Practice Leader, Rewards Data Intelligence, Singapore
Gary Goh
Josh Crawford
Vice President of Training & Development
Josh Crawford is a leader in the financial services industry, bringing the power of Nobel Prize-winning investing science to communities across the US and Puerto Rico. His expertise includes leading breakthrough educational experiences to hundreds of advisors and thousands of their clients, helping lead and engineer innovative advisor training programs, and training and developing entrepreneurs to expand themselves and their businesses. As vice president of training and development at Matson Money, he is instrumental in bringing the American Dream Experience to families across North America.
Vice President of Training & Development
Josh Crawford
Matt Matson
Vice President of Technology
Francine Minervini
Senior Vice President, Chief Technical Claims Officer
Nicholas Webber
VP, WC Litigation
Pam Chhabra
Manager – Residential Strata
A founding team member of Matson Money, Matt Matson has brought innovation to the organization through the implementation of technological advancements since the early 1990s. He put Matson at the forefront of the industry by pioneering its online presence in the early days. For 10 years, Matt guided the firm’s technology and design teams, expanding them into full design, development, and networking departments.
He returned in 2018 to revolutionize Matson Money’s technology by championing the new Matson Tech team. Matson Tech is reimagining how technology can fulfill the promise of bringing purpose and the American Dream to every family it serves.
Vice President of Technology
Matt Matson
Francine Minervini is chief technical claims officer at Arch Insurance. She joined the company in 2007 as an assistant vice president in the casualty division and has held various roles of increasing responsibility in the claims department, ultimately being promoted to senior vice president in 2018.
Prior to joining Arch, Minervini held several claims handling roles with AIG. She has her JD from New England School of Law and a Bachelor of Arts in political science from Seton Hall University. She is licensed to practice law in New Jersey and New York.
Senior Vice President, Chief Technical Claims Officer
Francine Minervini
Cemal Akgul sees the head of risk and collections role as pivotal in guiding and influencing business decisions. He has more than 15 years of experience across financial and government services, most recently with the NDIS, where he was the leading consultant driving the Risk Management process’ nationwide. Prior to that, he served various roles at BMW Finance across the United States, Hong Kong, Germany and Australia.
During Akgul’s tenure at BMW Finance, he predominately worked in risk management, guiding the organisation through seismic changes between 2016 and 2018. In his time prior, he was based out of New York, leading BMW Finance’s American subsidiary's market risk and data analytics teams between 2011 and 2016.
Akgul values a balanced approach to business, encourages a positive work culture and is passionate about teaching and guiding the business and individuals at IQumulate.
Head of Risk and Collections
Cemal Akgul
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
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Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
“Our mindset is simple. Keep building a single global standard for lawful, source-verified screening, and make it faster, clearer and easier to use”
Daniel Callaghan,
Veramark
“We verify facts at source and standardise lawful screening wherever you hire, so offers move sooner, exceptions drop and managers get decisions they can stand behind, while candidates get a clear, respectful experience”
Daniel Callaghan,
Veramark
WTW is a global leader in delivering data-driven, insight-led solutions across the areas of people, risk and capital. Drawing on the collective expertise of colleagues in 140 countries and markets, it empowers organisations to refine their strategies, strengthen resilience, engage their workforce and maximise overall performance.
WTW’s approach is rooted in a deep understanding of how work is structured and valued, as well as a commitment to improving the health and financial wellbeing of employees. By providing a broader perspective, it helps organisations discover new ways to inspire and reward their people, deliver meaningful benefits and create an engaging employee experience.
Through close collaboration, WTW works alongside clients to address complex challenges and unlock opportunities for sustainable success. Whether it’s designing innovative benefits programs, enhancing organisational agility or supporting leadership development, the company’s tailored solutions are designed to meet the unique needs of each client. With a focus on long-term value and positive impact, WTW is dedicated to helping organisations thrive in an ever-changing world, ensuring their people and business are positioned for enduring growth and achievement.
IQumulate invests in education and people, which are vital to attracting new business and talent to the company.
“We have long tenures for several of our key staff, including some in leadership positions, and this sound working knowledge of our business, practices and industry provides great insights and a wealth of experience to offer our clients,” says Bastow. “Our new head of sales, Graeme Gordon, formerly manager for New Zealand, joins us in Australia to drive our sales strategy and lead our team to successful outcomes for our clients and our business. We look forward to great things ahead with Graeme as he continues to be active and present in the New Zealand market as well as building sound working relationships and new connections in Australia.”
Clients can also expect a lot from working with IQumulate.
“Through active engagement with our trusted broker network, IQumulate provides relevant information, education and training content,” says Graeme Gordon, head of sales. “Our clients can expect IQumulate to support their business in several ways, providing an understanding of what premium funding solutions are available and how IQumulate can spread the cost of insurance and help borrowers get the right level of insurance cover to free up their cash flow for other expenses or business growth opportunities. Premium funding is often considered a tool for those who simply cannot afford to pay their premiums in full. While this is certainly a significant driver for many, it is also successfully used by profitable companies who use premium funding to manage their cash flows more wisely or better manage their liquidity.”
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