Headquarters:
4/221-233 O’Riordan Street, Mascot, NSW 2020
Year founded:
2016
Number of employees:
230
Phone:
1300 889 256
Email:
people@carbiz.com.au
Website:
carbiz.com.au
LinkedIn:
linkedin.com/company/carbiz-replacement-cars
“Having four insurance designations, and the wealth of knowledge that comes with it, enables me to better counsel customers regarding the importance of having the appropriate insurance coverage”
Saray Uribe,
CharSan Insurance & Consulting
Alex Rodov
Chief Executive Officer
Triffon Domni
Chief Operating Officer
Ben Shvarts
Chief Sales Officer
Leadership
A visionary leader in the automotive industry with a passion for innovation, customer-centric solutions, and driving positive change. As the CEO of Carbiz Replacement Vehicles, he is dedicated to revolutionising the way individuals experience vehicle replacement services after accidents.
With a background in business management and a relentless drive for excellence, he has spent over seven years shaping Carbiz into a market leader. The journey began with a commitment to fill the gap in the accident replacement vehicle sector, where customers often faced cumbersome processes and delays.
Under his leadership, Carbiz has emerged as an industry disruptor, seamlessly connecting individuals with suitable replacement vehicles, and is here for clients when others are not.
Chief Executive Officer
Alex Rodov
Strategic and results-driven executive with a proven track record of co-founding and scaling successful businesses. As chief operating officer, he leverages leadership, operational, and financial expertise to drive efficiency, innovation, and growth.
Triffon is adept at optimising business processes, fostering and empowering high-performance teams, and implementing scalable strategies that enhance profitability and market positioning. He is passionate about building strong organisational cultures, streamlining operations, and executing strategic initiatives to achieve business objectives.
Chief Operating Officer
Triffon Domni
A sales leader with a proven entrepreneurial track record, having co-founded and grown Carbiz. Currently serving as chief sales officer, with a focus on driving revenue growth, expanding market share and optimising sales performance. Expert in developing and executing comprehensive sales strategies, leading high-performing teams and building strong client relationships to achieve business goals.
Ben is known for a customer-centric and data-driven approach, leveraging insights to refine and improve the customer journey through streamlined sales processes and empowering the sales team to identify new opportunities, foster partnerships and creating a results-driven culture to consistently exceed targets and drive business success.
Chief Sales Officer
Ben Shvarts
“Having four insurance designations, and the wealth of knowledge that comes with it, enables me to better counsel customers regarding the importance of having the appropriate insurance coverage”
Saray Uribe,
CharSan Insurance & Consulting
Leadership
“A true leader can see potential in different employees, regardless of their position. Listening and recognizing the value of each individual not only inspires them but also makes them grow professionally”
Saray Uribe,
CharSan Insurance & Consulting
Leadership
Lucklon Domni
Chief Experience Officer
Lucklon Domni is an innovative and customer-centric executive with a strong entrepreneurial background and a passion for delivering exceptional experiences. As a co-founder of Carbiz and now serving as chief experience officer, he brings a unique blend of operational expertise, and deep customer insight to drive engagement, loyalty, and business growth.
Skilled in designing and executing transformative customer experience strategies, fostering strong brand connections, and using insights derived from data to enhance overall user satisfaction. Adept at culture-building and aligning business objectives with customer needs to create seamless, impactful experiences across all touchpoints.
Chief Experience Officer
Lucklon Domni
Mark Domni
Head of Fleet
Mark Domni has a strong background in fleet management and operations. As a co-founder of Carbiz, he played a pivotal role in establishing and scaling the company, demonstrating expertise in operational efficiency and leadership.
Currently serving as Head of Fleet, he is responsible for overseeing fleet operations, optimising performance, and implementing innovative strategies to enhance efficiency and sustainability. With a proven track record of driving business success, Mark brings a results-oriented approach to commercial vehicle management.
Head of Fleet
Mark Domni
Carbiz Replacement Cars is a leading, award-winning provider of replacement cars that is disrupting the insurance space, which the firm believes is broken. From humble beginnings in a converted garage with a handful of cars, Carbiz has grown to support thousands of Australians in more than 14 locations nationwide.
The firm strives to provide exceptional service to its customers, offering innovative and environmentally responsible solutions through its fleet of green cars. With a strong reputation, Carbiz is at the forefront of the industry, delivering outstanding results in the insurance rental market.
Carbiz helps drivers who are not at fault get back on the road after an accident by delivering a car like theirs to wherever they are and recovering the hire costs from the at-fault driver’s insurer.
With the aim of assisting as many Australian drivers as possible, Carbiz has expanded its offerings beyond accident replacement vehicles to include warranty loan cars. It has partnered with some of the world’s leading car manufacturers to keep their customers on the road should their vehicle need repairs under warranty.
At Carbiz, the team is driven by a commitment to customer satisfaction, sustainability and a talented and engaged workforce, as it continues to set new standards in the automotive industry.
David Butcher
Chief Customer Officer
David Butcher
Chief Customer Officer
Alex Boden
General Manager, Australia
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Currently in a pivotal leadership role of chief customer officer, David Butcher is responsible for driving customer-centric strategies, capitalising on data for insights and implementing initiatives across the organisation. At all times, ensuring company values and a customer-centric approach provides positive customer experiences and satisfaction.
Chief Customer Officer
David Butcher
For John Stanton, Vitaco is a unique organisation that’s incredibly fortunate to be empowering people to live a healthier and more active life. What Vitaco does every day makes a genuine and positive difference to people’s lives, which is inspiring. At the heart of Vitaco is its people, who make up a passionate team and make this organisation truly special. The Vitaco team shares the same values, aspire to the same vision, and have the opportunity to make a real difference.
General Manager, New Zealand and China
John Stanton
Alex Boden loves working at Vitaco because he’s passionate about health and wellness, and the company makes high-quality supplements and healthy foods that he’s proud to share with his family and friends.
General Manager, Australia
Alex Boden
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Sarah M Stewart
Associate Vice President,
Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Dave Longbottom
Chief Technology Officer
Alex Ventura
Head of Marketing
Damian Palovick
Senior Vice President of Underwriting
AXA XL – Delegated Authority Programs, North America
Dr. Mary Lavoie
Head of Risk Management and Senior Vice President
AXA XL – Delegated Authority Programs, North America
Mark Bernacki
Chief Underwriting Officer
Ryan Armijo
Chief Operating Officer, Underwriting Division
Bob Petrilli
President, Underwriting Division
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Medal
Small business
Brokers’ Pick – Professional liability
Broker's Pick – Personal Accident and Illness Insurance
Turnaround time – claims
BDM support
Broker communication, training and development
Overall service level
BDM support
BDM support
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
“A true leader can see potential in different employees, regardless of their position. Listening and recognizing the value of each individual not only inspires them but also makes them grow professionally”
Saray Uribe,
CharSan Insurance & Consulting
“Having four insurance designations, and the wealth of knowledge that comes with it, enables me to better counsel customers regarding the importance of having the appropriate insurance coverage”
Saray Uribe,
CharSan Insurance & Consulting
“A true leader can see potential in different employees, regardless of their position. Listening and recognizing the value of each individual not only inspires them but also makes them grow professionally”
Saray Uribe,
CharSan Insurance & Consulting
