Headquarters:

2 Laguna Street, Vaucluse, NSW 2030

Year founded:

2010

Number of employees:

600

Phone:

02 9366 700

Email:

slewington@markmoran.com.au

Website:

markmoran.com.au

LinkedIn:

linkedin.com/company/mark-moran-group

“Working here is more than just a job – it’s a career within a dynamic, nurturing and supportive family”

Amit Patel Mark Moran Group

Mark and Evette Moran

Co-CEOs and Co-Founders

Mitchell Mackay

Executive Director of Nursing, Vaucluse

Madhab Raj Paudel

Executive Director of Nursing, Little Bay

Leadership

Mark and Evette Moran bought their first aged-care facility in 2010 in Little Bay with the dream of creating gold standard excellence in aged care. Mark has decades of experience in health and aged care, and Evette has decades of experience in design and wellness. Their combined expertise and passion truly make Mark Moran Group’s facilities world leading and cutting edge in lifestyle. Testimony to this is that Mark Moran Group continues to be Australia’s most awarded aged-care group. 

Co-CEOs and Co-Founders

Mark and Evette Moran

Mitchell Mackay brings over 20 years of experience and knowledge in the Aged Care industry to the role of Director of Nursing at Mark Moran Vaucluse. An experienced Registered Nurse that has held several Clinical Management roles, he has a transformational approach to Nursing Management with a clear resident focus. He leads the clinical and care teams with dedication, drive and desire to achieve resident satisfaction, quality care delivery and a culture built upon valuing individuals. 

Executive Director of Nursing, Vaucluse

Mitchell Mackay

Madhab Raj Paudel’s passion has always been caring for the elderly. He joined the Mark Moran Group in 2011 as a registered nurse. He has since progressed within the company, first as care manager (2012–15), education and quality manager (2016), deputy director of nursing (2016–19) and was appointed director of nursing in March 2019. Paudel relocated to Australia in 2007 and decided to dedicate his career to aged care after working in palliative care in Brisbane hospitals.

Executive Director of Nursing, Little Bay

Madhab Raj Paudel

“Working here is more than just a job – it’s a career within a dynamic, nurturing and supportive family”

Amit Patel, Mark Moran Group

Leadership

“Working here is more than just a job – it’s a career within a dynamic, nurturing and supportive family”

Amit Patel, Mark Moran Group

Leadership

Max Moran

Sales and Development Executive

Max Moran is responsible for property development at MMG, and oversees a team that maintains, manages and sells the industry-leading apartments in the Group’s portfolio. Passionate about development and design, he leads the acquisition and review function for the Group, always with an eye for world-class and leading trends, both Australian and internationally, to inform the Group’s strategic positioning and client-centric ethos.

Sales and Development Executive

Max Moran

Zonica Jansen

Chief Financial Officer and Company Secretary

Zonica Jansen has over 19 years of experience in senior accounting positions, including management roles at a Big Four audit firm and the retail and aged care industries. A distinguished member of the Institute of Chartered Accountants Namibia and the South African Institute of Chartered Accountants, she has demonstrated her expertise across diverse continents, including Africa, the USA and Australia. In her current capacity, Jansen assumes full ownership of the MMG finance function.

Chief Financial Officer and Company Secretary

Zonica Jansen

Mark Moran Group (MMG) is a person-centred aged care organisation, committed to delivering excellence, combined with compassion and respect across its three facilities. Founded by Mark and Evette Moran in 2010, MMG operates with a holistic approach centred on humanity and warmth, not only to residents but to employees as well. “Working here is more than just a job – it’s a career within a dynamic, nurturing and supportive family,” says general manager Amit Patel. Each head of department is carefully chosen to uphold the psychosocial safety of all 600 employees. Outstanding staff retention rates and satisfaction levels above their benchmark are due to:

Amit Patel

General Manager

Michael Murgolo

Executive, Diversional Therapist

Malcolm Day

HR Consultant

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Amit Patel is passionate about the Mark Moran Group’s vision as world leaders and innovators in the retirement and aged care industries. A member of the executive team, he has over 15 years of aged care experience. Patel holds multiple degrees in finance, business and frontline management, making him uniquely qualified to oversee group operations. His strength lies in his hands-on approach to management, team appointments, and ensuring he is across all aspects of the Group’s day-to-day operations.

General Manager

Amit Patel

Diversional therapist Michael Murgolo brings 10 years of experience in the field of leisure and lifestyle, specializing in working with individuals and groups living with cognitive impairment. Passionate about recreational therapy, he oversees the leisure and lifestyle programs for all homes within the Mark Moran Group, driving the group’s vision to be world leaders in aged care. Murgolo holds a Bachelor of Health Science, Cert IV in Business, Management and Marketing, and is currently completing a Master of Health Service Management degree. Additionally, he serves as a board member for the Australian Recreational Therapy Association, where he is responsible for the aged care services portfolio. His expertise lies in introducing leading programs for both individuals and groups within the homes, as well as conducting behaviour management for those with cognitive impairments through recreational therapy. His approach ensures that those living in aged care receive quality services that cater to their physical, emotional, cognitive, spiritual and cultural needs.

Executive, Diversional Therapist

Michael Murgolo

Malcolm Day has over 20 years of experience in senior HR roles within the corporate sector. He has worked extensively within the entire employee experience and focused on transformation, capability and executive leadership. Backed by an MBA in HR Management, he has led the HR function for companies such Macquarie Telecom, SC Johnson, Blackmores and Bioceuticals, as well as consulting for healthcare in HCF and RT Health Fund. Day has a strong belief in social and corporate responsibility and has been involved in charity work for 18 years, supporting men’s mental health, sponsorship management for charity runs and teaching ethics at local schools.

HR Consultant

Malcolm Day

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

Sarah M Stewart

Associate Vice President, Leasing and Call Centre Operations

Karen Bannister, CM

Vice President, Marketing

Dave Longbottom

Chief Technology Officer

Alex Ventura

Head of Marketing

Damian Palovick

Senior Vice President of Underwriting AXA XL – Delegated Authority Programs, North America

Dr. Mary Lavoie

Head of Risk Management and Senior Vice President AXA XL – Delegated Authority Programs, North America

Mark Bernacki

Chief Underwriting Officer

Ryan Armijo

Chief Operating Officer, Underwriting Division

Bob Petrilli

President, Underwriting Division

Read on

IB Top Brokerages

Award Winner

MARK MORAN GROUP

SPECIAL REPORT

Home

Bio

Read on

Award Winner

SPECIAL REPORT

Home

Bio

Read on

Award Winner

SPECIAL REPORT

Home

Bio

Medal

Small business

Brokers’ Pick – Professional liability

Broker's Pick – Personal Accident and Illness Insurance

Turnaround time – claims

BDM support

Broker communication, training and development

Overall service level

BDM support

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

“Our training programs utilise different learning styles, incorporating online and in-person education, making it flexible and accessible while incorporating an interactive and informative learning style”

Mark Moran, Mark Moran Group

an open-door policy competitive wages and benefits career growth opportunities a positive and supportive workforce environment

Recruitment is conducted in-house with the assistance of talent websites to externally advertise and a large push through internal referral programs, with 85% of all recruitment and 70% of the management team coming from MMG’s referral scheme. Upon joining, employees work closely with their head of department and receive mandatory training both in person and online, along with buddy shifts for their role and weekly support meetings before four- and 12-week check-ins. There are also six-month and annual performance reviews, allowing employees and managers to highlight accomplishments or struggles. “Each facility is supported by a dedicated site-specific educator who plays a vital role, ensuring all employees have access to comprehensive and employee-tailored education,” says Mark Moran, co-founder and co-CEO. “Our training programs utilise different learning styles, incorporating online and in-person education, making it flexible and accessible while incorporating an interactive and informative learning style.” MMG recognises that its employees are the heart of the organisation, and their work-life balance and wellbeing are integral values. This is partly driven by the Employee Recognition Program, where hard work, dedication and achievements are recognised quarterly, as well as at the yearly Christmas celebration. “These awards improve staff productivity due to the monetary incentive, as well as the recognition in the newsletter,” says Moran.

In addition, MMG offers multiple health and wellness benefits through its onboarding platform, plus discounts at outlets such as Woolworths (5%), Optus (10%) and Virgin Active (20%). Alongside this, a Comprehensive Employee Wellness Program offers a full range of mental health resources. There is also a strong DEI focus, which begins during onboarding and is reinforced by policies and procedures to maintain a respectful and inclusive environment. “We are committed to providing opportunities, recognition and career pathways for Aboriginal and Torres Strait Islander employees, while also ensuring that First Nations culture, heritage and traditions are respected and celebrated within our organisation,” Moran comments. “This includes observing key cultural events, working closely with Indigenous community leaders, and ensuring that our approach to care is inclusive of First Nations perspectives.” This all-encompassing approach is why MMG has been recognised by HRD as a 5-Star Employer of Choice 2025, its third successive annual award. Moran adds, “While living or working, both current and future residents and employees can expect a commitment to providing an exceptional quality of care, respect and meaningful relationships within every interaction.”