Headquarters:

Sydney, Australia

Year founded:

1822 (global), 1982 (Australia)

Number of employees:

17,000 worldwide, 350 in Australia

Phone:

(+61) 466 936 349

Email:

rita.spensieri@bollore.com

Website:

bollore-logistics.com/en/country/australia

LinkedIn:

au.linkedin.com/company/bollore-logistics

“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”

Erica Kofie, QBE

Thibault Janssens

Chief Executive Officer, Pacific

Stuart Darby

Commercial Director, Pacific

Suzanne Lourdes

Human Resources Director, Pacific

Leadership

Based in Sydney for the past four years now, Thibault Janssens is the CEO, Pacific for Bolloré Logistics, and next year will celebrate 30 years of service for the Bolloré Group. He started working for the Group with a six-month traineeship in Indonesia and was promoted five years later to Managing Director. His deep interest in Asia-Pacific cultures brought him afterwards to Hong Kong, Thailand, and South Korea, where his teams enjoyed his people-centric leadership. Thibault Janssens has often been able to bring out the best in his teams by creating a trustful and pleasant company culture, promoting diversity, and focusing on what people have in common and brings them together.

Chief Executive Officer, Pacific

Thibault Janssens

Stuart Darby has been commercial director, Pacific since 2017. Based in Sydney, he is responsible for sales, account management, customer business solutions, tenders and marketing. He has over 25 years of industry experience, of which six years have been with Bolloré. As an organisation, Bolloré Group knows that people are its most important asset. Everything the company achieves is steered and controlled by its people. Considering that the commercial function is always client facing, Bolloré Group can provide a safe, rewarding, and enjoyable environment for its people, which then translates directly to the customer experience. The company culture and many employee benefits help provide an Employer of Choice environment, and Bolloré Logistics Australia is immensely proud to be officially recognised with such an award.

Commercial Director, Pacific

Stuart Darby

Suzanne Lourdes has been HR Director since 2020. Her passion is driving best practice Human Capital Management. As investment in Bolloré Group’s employees has increased productivity, success, and morale, she believes that having a great place to work attracts the right candidates, which in turn creates a positive employee experience for both employer and employee, personally and professionally. She is honoured to work for such a great company, which is recognise as an Employer of Choice, and with an amazing team. She is optimistic that Bolloré Logistics’ ongoing HR implementations will continue to align with their strategic goals.

Human Resources Director, Pacific

Suzanne Lourdes

Erica Kofie, QBE

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Leadership

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Leadership

Rita Spensieri

Human Resources Business Partner, Pacific

Rita Spensieri has been HRBP since 2020, working across ANZ/APAC in a global, matrix organisation spanning multiple industries. She has 15+ years in the HR industry via different HR disciplines and eclectic fields of study. HR is by far the most interesting, rewarding, challenging, and multi-faceted industry she has worked in, which has led to her greater ability to understand people. Employee-centric policies and skills are crucial for a workforce, and being recognized as the EOC is a great accomplishment for Spensieri. She has implemented great policies over the years and continues to do so for future generations. For her, it’s a privilege to work with Bolloré Australia and make a difference that is truly paving the way for the future of logistics in the country.

Human Resources Business Partner, Pacific

Rita Spensieri

Sandeep Mehta

QHSE Manager, Pacific

Sandeep Mehta is Bolloré Logistics’ QHSE Head for the Pacific region for a little over two years, based out of Sydney, Australia. Overall, he has more than 18 years of experience working across multinational organisations driving world-class QHSE management systems, performance, and culture change across multiple sites and business units (manufacturing, field services, projects, distribution, and office locations) for the ANZ, Asia Pacific, and Middle East geographies and cultures. One of the focus areas he is passionate about is working with a people-centric approach to safety culture transformation, and making QHSE a value and not just a priority. This enables him to work symbiotically with HR-related frameworks on positive employee experience. Working for an organisation and team that has been recognised with an Employer of Choice award further reinforces and reiterates the successful concept of “first who, then what,” which he truly believes in.

QHSE Manager, Pacific

Sandeep Mehta

Founded in 1822, the Bolloré Group, majority owned by the Bolloré family, has been managed since March 2019 by Cyrille Bolloré, now 37 years old, a member of the seventh generation of the family. The Bolloré Group has always stood apart through its vision and pioneering strategy, and is strongly positioned today in three essential businesses:

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Trent Czinner

Group Executive, Legal and External Affairs Company Secretary

Vanessa Hicks

Group Executive People Experience

Jonathan Rutherford

Group Executive Wholesale, Enterprise and Government

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Trent Czinner was appointed group executive, legal and external affairs at TPG Telecom in August 2020, and took on the role of company secretary in March 2021. He was previously Vodafone Hutchison Australia’s general counsel and company secretary from 2013 to 2020. Czinner has worked as a telecoms and technology lawyer since 1998. From 2011 to 2013, he ran the legal function for Salesforce in Australia and New Zealand. Czinner has a Bachelor of Law and Administration from The University of Newcastle, and was admitted as a solicitor in NSW in 1995. He has an MBA from the Australian Graduate School of Management. He is a certified member of the Governance Institute of Australia.

Group Executive, Legal and External Affairs Company Secretary

Trent Czinner

Vanessa Hicks was appointed group executive, people experience at TPG Telecom in August 2020. She was previously Vodafone Hutchison Australia’s director of human resources, having joined the company in 2006. Hicks has served in several senior roles within the company, including general manager of business customer operations and general manager of HR. She is responsible for all HR functions, including organisational culture, leadership programs, and occupational health and safety. She was appointed chair of the TPG Telecom Foundation Board, formerly named Vodafone Foundation Australia, in January 2022. She has served on the Vodafone Foundation Australia Board since 2010, including a four-year tenure as chair. Hicks has served as an advisory board member of the Telco Together Foundation since 2017. Prior to Vodafone Hutchison Australia, Hicks was a director at First Choice Solutions and the national contact centre manager for ING. She is a graduate of the Australian Institute of Company Directors.

Group Executive People Experience

Vanessa Hicks

Jonathan Rutherford was appointed group executive, wholesale, enterprise, and government in December 2021. Having joined TPG Telecom in July 2021, he has responsibility for driving growth in the enterprise, business, government, and wholesale segments. Rutherford was previously at Vodafone Czech Republic, where he served as vice president, B2B. He previously worked at Vodafone Ireland and Vodafone UK in senior enterprise and commercial roles, and prior to that was a network engineer at 3. He holds Bachelor of Engineering and Master of Engineering degrees.

Group Executive Wholesale, Enterprise and Government

Jonathan Rutherford

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.” Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”

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Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

Electricity storage solutions to promote a more sustainable world Transport and logistics with a culturally diversified group operating in 130 countries Media and communication creating highly innovative digital content

Bolloré Logistics Australia sees itself as a group that draws its strength from its entrepreneurial spirit, valuable innovations, and the commitment of its employees. “We put the customer at the heart of all processes and strengthen our global footprint to deliver robust, agile and innovative solutions, while ensuring ethical and responsible business practice,” says Stuart Darby, commercial director, Pacific. The company’s mission is to support their customers as they grow by providing a customised service that allows them to be more competitive in their markets. Their network supports customers in their international development. The leaders of Bolloré Logistics Australia are:

Thibault Janssens – CEO, Pacific Suzanne Lourdes – Human Resources Director, Pacific Sandeep Mehta – QHSE Manager, Pacific Stuart Darby – Commercial Director, Pacific Rita Spensieri – Human Resources Business Partner, Pacific

Protecting biodiversity and sustainability within the workplace is at the forefront of all decisions which align with the company's strategic goals. “We have a panel of expert managers in their field and a strong leadership team, which lead and endorse first-rate principles when implementing new initiatives, methodologies, and action plans. Whether on a social, societal, or geographical level, our Bolloré managers respect our core business model and cultural diversity,” says Rita Spensieri. Bolloré's methods of communication are delivered respectfully across international or national avenues, respecting its wonderful multicultural employees and creating an inclusive, equal identity for all. Furthermore, Rita Spensieri says, “Not only is Bolloré a great place to work, it also supports employment of diverse backgrounds and people with disabilities. We collectively adopt best-practice processes in line with Australia’s Fair Work legislation and conditions.” Sandeep Mehta adds, “There is a famous quote that says something like, ‘You don’t build business, you build people and then people build and grow the business’. This is something I have experienced working with Bolloré Logistics Australia, where there is a high focus on hiring, identifying, developing, and promoting the right people (talent), which has eventually grown the business significantly over time along with a positive impact on ESG performance, customer satisfaction, and higher employee satisfaction.” Technology is at the heart of logistics performance and their creation of value. It is, however, the entrepreneurial spirit and individual commitment of the people at Bolloré Logistics that powers innovation and allows them to deliver service of the highest quality. “Customers and other business partners can see these values reflected in the service that we deliver,” says Thibault Janssens. “A people-centric culture means that we care about our people. This level of care results in higher motivation to deliver customer satisfaction, thus positively impacting our social, environmental, and financial performance.”