Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Tanith Jones joined Gallagher Bassett in November 2022 as head of people operations, where she focused on optimising HR functions and fostering collaboration across the organisation. Her exceptional leadership and strategic vision led to her promotion in February 2024 to general manager, people and culture. In this role, she continues to leverage her extensive HR expertise to provide strategic guidance, align people strategies with organisational objectives, and drive a culture of connection and innovation.
Prior to joining Gallagher Bassett, Tanith held key leadership roles at Allianz Partners from March 2021 to November 2022, serving as an HR business partner and later as HR manager. During her time there, she played a critical role in implementing global initiatives to address challenges such as workforce downsizing and upscaling during the COVID-19 pandemic. She was instrumental in enhancing employee engagement, developing retention strategies, and fostering a resilient and adaptive workforce.
Over the past 12 months, Tanith has played a key role in addressing the challenge of maintaining a connected and engaged culture in a hybrid working environment. At Gallagher Bassett, she has led initiatives to balance flexible work arrangements with strategies designed to strengthen employee connection and support. Under her guidance, the organisation implemented approaches to ensure consistent communication and experiences for employees, whether working remotely or in the office. She also prioritised in-person recognition and social initiatives to foster a greater sense of connection across teams.
Tanith also oversaw a review of internal policies, which led to the introduction of two important leave programs to better meet employees' evolving needs. In August, she launched a dedicated paid reproductive leave program and enhanced primary and secondary caregiver leave policies.
These initiatives highlight Tanith’s dedication to fostering employee wellbeing and cultivating a workplace culture that is both modern and inclusive. Her unwavering commitment to creating a supportive environment has been instrumental in driving the company’s continued success.
Level 15, 144 Edward Street, Brisbane, QLD 4000
1300 975 609
christina.king@cmr.com.au
linkedin.com/showcase/gallagher-bassett-services-pty-ltd
gallagherbassett.com/au
Tanith Jones
General Manager, People and Culture
Gallagher Bassett
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2013–2018
2019–2021
2021–2022
2022–2024
2024–present
Employee relations manager at Coles Liquor, building expertise in employee relations and labour management
2013–
2018
People and safety manager/workforce advisor at MIGAS Apprentices & Trainees, advancing workforce diversity in mining
Piloted and designed international flexible working guidelines at Allianz Partners, supporting a global workforce post-COVID-19
Achieved a 42% increase in diversity representation for First Nations people and women in trades for four top-tier mining companies (2018–2020)
2019–
2021
HR business partner and HR manager at Allianz Partners, driving global initiatives during the COVID-19 pandemic
2021–
2022
Head of people operations at Gallagher Bassett, streamlining HR operations and enhancing collaboration
Introduced reproductive leave at Gallagher Bassett, setting an industry benchmark as the first insurer to offer this policy
Delivered transformative employee engagement strategies, significantly enhancing retention across multiple industries
Ensured compliance with and innovation in HR policy updates for key government contracts, driving operational excellence
2022–
2024
General manager, people and culture at Gallagher Bassett, delivering strategic HR leadership and organisational impact
2024–
present
Milestones
Milestones
ELITE WOMEN 2024 JUDGE