Headquarters:
Toronto
Year founded:
2002
Number of employees:
520
Phone:
1800 752 358
Email:
info@achievers.com
Website:
achievers.com/au
LinkedIn:
linkedin.com/company/achievers
“At Achievers, employee success is our business. We hire passionate people who believe in creating engaged and productive workplaces — starting with their own”
Matt Seadon, Achievers
Jeff Cates
Chief Executive Officer
Matt Seadon
Managing Director, APAC and EMEA
Michael Cohen
Chief Product Officer
Leadership
Jeff Cates serves as CEO and president of Achievers, an industry-leading employee voice and recognition solution that accelerates a culture of performance. After being appointed CEO, Cates quickly led Achievers to new product and global growth. His passion for creating environments where employees can do the best work of their lives has helped Achievers receive multiple employer awards: Top 50 Best Workplaces in Canada, Best Workplaces for Women, and Best Workplaces for Inclusion.
Cates was formerly the CEO and president of Intuit Canada, leading the growth of the company’s TurboTax, QuickBooks, and Mint brands since 2011. During his tenure, the company was named a top Great Place to Work in Canada year after year and was also recognized as a top employer for women and millennials leading in diversity initiatives.
Prior to joining Intuit, Cates led Apple Canada’s enterprise business and served as vice president of Hewlett Packard’s consumer division.
Chief Executive Officer
Jeff Cates
Matt Seadon is the managing director of Asia-Pacific at Achievers, an industry-leading provider of employee recognition and engagement solutions. Joining the company in 2018, Seadon is responsible for the Asia-Pacific and EMEA businesses, including sales and client service teams in Melbourne, Sydney, Singapore and London.
With nearly two decades of industry experience under his belt, Seadon is a specialist in social-based recognition, and has previously held senior management positions in some of the world’s leading organisations across Asia. His experience spans both business-to-business and business-to-consumer channels, and his skillset includes operations management, market strategy planning, as well as building and sustaining effective teams.
Seadon holds a Bachelor of Applied Science, Computer Science degree from Deakin University.
Managing Director, APAC and EMEA
Matt Seadon
Michael Cohen is an intrapreneur and product leader with over a decade of experience in innovation and product-based roles. With product roles that have spanned sports, retail and financial services, Cohen has a track record for intrapreneurship and product development that has seen him bring multiple successful and scaled products to market. As the Chief Product Officer at Achievers, Michael is responsible for the strategic leadership and delivery of the Achievers suite of products.
Chief Product Officer
Michael Cohen
“At Achievers, employee success is our business. We hire passionate people who believe in creating engaged and productive workplaces — starting with their own”
Matt SeadoN,
Achievers
“We are never building features; we are building a set of capabilities, and, in doing so, we are making it easier for [the clients’] employees to be the best version of themselves and do the best work of their lives”
Jeff Cates,
Achievers
Leadership
“We are never building features; we are building a set of capabilities, and, in doing so, we are making it easier for [the clients’] employees to be the best version of themselves and do the best work of their lives”
Jeff Cates,
Achievers
“At Achievers, employee success is our business. We hire passionate people who believe in creating engaged and productive workplaces — starting with their own”
Matt Seadon, Achievers
Leadership
Victoria Coombs
Chief Legal Officer
As chief legal officer at Achievers, Victoria Coombs is responsible for overseeing the company’s global legal strategy, commercial matters and acquisition activity. A business-minded lawyer with 20+ years of experience in both private practice and industry, she has advised clients in many industries including SaaS, technology, manufacturing, broadcasting and communications. At Achievers, Coombs is a member of the senior leadership team and manages all legal affairs, helping to devise strategy and operational excellence, and to support and facilitate Achievers’ continued growth as an industry-leading employee engagement platform striving to “Change the Way the World Works”.
Chief Legal Officer
Victoria Coombs
Kristian Gaetano
Chief Operations Officer
As the chief operations officer at Achievers, Kristian Gaetano is focused on leading Global Operations including the Member Experience, Client Support Services, Marketplace Operations, Transformation, and Project Management teams to ensure a scalable and sustainable operating model to enable growth. Gaetano joined Achievers in 2011 and has progressed through various leadership roles, including director of customer success, senior director of revenue operations and chief transformation officer.
Chief Operations Officer
Kristian Gaetano
Achievers’ mission is to change the way the world works and make a positive impact on the over 60% of people who are disengaged at work. It achieves this with its employee experience platform, specifically designed to drive higher levels of employee engagement and to make success a way of life.
The award-winning platform, which garnered an HRD Service Provider’s award for 2023, enables its clients to engage, retain, and inspire their employees, motivating them to perform and excel.
As a business, Achievers invests more heavily in technology, science, research and development, and product development when compared to competitors. That investment in technology has enabled them to scale faster to service their customers better, create superior experiences for members and integrate into the partner ecosystem.
“We are never building features; we are building a set of capabilities, and, in doing so, we are making it easier for [the clients’] employees to be the best version of themselves and do the best work of their lives”
Jeff Cates, Achievers
Tony Hocevar
Chief Marketing Officer
Ray Payette
Chief Technology Officer
Hannah Yardley
Chief Human Resources Officer
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
As the chief marketing officer, Tony Hocevar is responsible for enhancing the brand and driving revenue growth across Achievers’ global markets. With 12+ years as vice president of marketing at rapid growth software (SaaS) companies, Hocevar has extensive experience leading product marketing, content and communications, and demand generation teams, including geographically dispersed teams in Asia, South America, and EMEA while based in Singapore. Hocevar also has a broad technology background with several years of functional work experience in sales, services and consulting.
Chief Marketing Officer
Tony Hocevar
As the chief technology officer at Achievers, Ray Payette leads the engineering, IT, SRE and infosec organization and has overarching responsibility for technology strategy for the Achievers platform. Prior to joining Achievers, Payette served as VP of information development at Intrado, leading over 300 engineers for more than 10 products in seven countries, accounting for over $1 billion in revenue. With over 25 years of experience in all aspects of leadership “including development, product management and M&A,” Payette has a proven track record for growing innovative enterprise software and SaaS companies.
Chief Technology Officer
Ray Payette
Hannah Yardley is a senior HR leader with over 20 years of experience in consulting to a variety of global organisations around talent strategies, operational excellence and cultural transformations. As CHRO at Achievers, she infuses her deep understanding of organisational behaviour to empower employee and organisational success. With her passion for the intersection of people and business, Yardley is keen to make the world a better place through irresistible employee experiences and leading-edge people and product development.
Chief Human Resources Officer
Hannah Yardley
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Read on
IB Top Brokerages
Award Winner
Award Winner
ACHIEVERS
SPECIAL REPORT
Home
Bio
Read on
Award Winner
SPECIAL REPORT
Home
Bio
Read on
Award Winner
SPECIAL REPORT
Home
Bio
Medal
Small business
Brokers’ Pick – Professional liability
Broker's Pick – Personal Accident and Illness Insurance
Turnaround time – claims
BDM support
Broker communication, training and development
Overall service level
BDM support
BDM support
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
“At Achievers, employee success is our business,” says Matt Seadon, Managing Director of APAC and EMEA at Achievers. “We hire passionate people who believe in creating engaged and productive workplaces — starting with their own.”
Achievers’ values-driven approach guides its passion and uncompromising dedication to treating every customer, every employee — even competitors — with the highest levels of integrity.
Achievers differentiates itself by delivering solid results with the following three-pronged strategy:
• Achievers Workforce Institute offers 20 years of science-backed innovation, advancing the science of belonging, and insights across over 3.5 million employees in over 150 countries
• Achievers Employee Experience Platform features the highest active usage in the industry, insights to action at scale, and a culture hub for clients’ people programs.
• A community of experts and trusted advisors is available at every stage of the customer journey, supporting customers who are 3.6 times more likely to give recognition multiple times each month.
These results demonstrate the impact its solutions have had on the overall employee experience:
• 96% engagement (industry average (IA): 52%)
• 85% performance (IA: 53%)
• 88% retention (IA: 56%)
• 82% employer brand (IA: 52%)
Achievers has evolved over 20 years from a reward business to a technology business and remains at the recognition and engagement industry’s innovation frontier. It has invested in innovative leaders who understand the power of technology to influence behaviours and scale impact, including:
Jeff Cates: After being named President and CEO, Cates quickly led Achievers to new products and global growth. His passion for creating environments where employees can do the best work of their lives has helped Achievers receive multiple employer awards.
Matt Seadon: Since joining the company in 2018, Seadon has been responsible for the Asia-Pacific and EMEA business, including sales and client service teams in Melbourne, Sydney, Singapore, and London. With nearly two decades of industry experience, he is a specialist in social-based recognition. He has previously held senior management positions in some of the world’s leading organisations across Asia.
Michael Cohen: As the Chief Product Officer, Cohen is responsible for the strategic leadership and delivery of the Achievers suite of products. He is a proven builder of high-performing and innovative product teams and businesses through his agile and diverse team-first approach. With product roles spanning sports, retail and financial services, Cohen has a track record for intrapreneurship and product development that has seen him bring multiple successful and scaled products to market.
Customers can expect to become an extension of Achievers’ team. Their professional services staff serve as partners for the design, build and launch of best-in-class recognition and reward programs. At the same time, the customer success team provides support on an ongoing basis.
“At the end of the day, I always challenge my team to think with the client’s employees in mind,” remarks CEO Cates. “We are never building features; we are building a set of capabilities, and, in doing so, we are making it easier for their employees to be the best version of themselves and do the best work of their lives.”
Achievers’ mission is to change the way the world works and make a positive impact on the over 60% of people who are disengaged at work. It achieves this with its employee experience platform, specifically designed to drive higher levels of employee engagement and to make success a way of life.
The award-winning platform, which garnered an HRD Service Provider’s award for 2023, enables its clients to engage, retain, and inspire their employees, motivating them to perform and excel.
As a business, Achievers invests more heavily in technology, science, research and development, and product development when compared to competitors. That investment in technology has enabled them to scale faster to service their customers better, create superior experiences for members and integrate into the partner ecosystem.
