Getting with the program
Building workforce resilience: a product of investing in the health and well-being of employees
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WHEN AON SITS down with clients, the conversation always comes down to two things: managing the business costs of chronic health conditions, and how best to help employees who suffer from them.
A recently announced partnership with DarioHealth is “the best marriage of the two,” says Joey Raheb, Senior Vice President, National Leader Growth & Client Engagement, Health Solutions at Aon.
“We’ve found an organization that, like ourselves, puts their money where their mouth is. We believe DarioHealth’s digital health solutions – in addition to the consulting, support and expertise we provide – will make a difference in key metrics around chronic conditions.”
Getting with – and sticking to – the program
People suffering from chronic conditions require comprehensive and proactive digital health solutions, and for better engagement, the solutions need to deliver a dynamic personalization to each user – and that’s where DarioHealth’s technology is at the leading edge.
“What's needed is something that's not one size fits all, but one size fits one,” says Omar Manejwala, MD, Chief Medical Officer at DarioHealth. “It’s the idea of applying, in an integrated way, multi-condition support for the most common conditions people have and addressing the underlying behaviours of those so people can form the habits they need.”
highlighting the pitfalls people might fall into, such as not testing regularly or eating at the wrong time, and motivates them to make sustainable changes. Personalization goes hand-in-hand with inclusivity, Manejwala notes, because if something doesn’t fit or speak to a person as an individual, that person isn’t going to feel included.
“At the core of inclusivity is me, the person, how I am as an individual,” he says. “At the end of the day, everybody should be able to identify and feel as though they really belong – that's key.”
Improving employee well-being performance by 3%
a 1% increase in customer satisfaction and retention
50%
75%
25%
85%
Aon’s 2021 Global Wellbeing Survey
Most employee benefit programs cover the medication and supplies needed to manage a chronic care condition, but very few – particularly in Canada – are designed to deal with those conditions in a way that creates effective behavioural change in treating the illness. And education, while important, also falls short: people know they’re not supposed to eat the pie; they don’t need education around why they shouldn’t. But the problem is they eat it anyway, Manejwala says.
DarioHealth’s holistic and flexible solutions are rooted in almost a decade of innovation. Fostering meaningful engagement, they boast an 80% retention rate after one year and maximize an organization’s investment by delivering concrete, proven results that last. DarioHealth’s solutions harness the power of artificial intelligence and the science of behavior change to empower people to take control of their health. Recognizing that everyone deals with their conditions differently, data-driven, adaptive personalization works in
Aon PLC (NYSE: AON) exists to shape decisions for the better – to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their businesses.
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With tens of thousands of active users worldwide and proven clinical outcomes, DarioHealth is a global digital therapeutics solution leader revolutionizing the way people manage their chronic conditions. Built for and around the user, Dario has created individualized solutions that combine best practices in digital technologies, analytics, hardware, and personal coaching that gently instruct, encourage, and inspire users to self-manage their health day to day.
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Consider the low-hanging fruit
The partnership between Aon and DarioHealth comes down to one foundational truth: a focus on resiliency helps drive better business outcomes. Aon’s resiliency studies show well-being investments generate good return through lower turnover, increased company profits, and higher customer satisfaction scores – metrics that prove it’s a business truth. Although every organization is going through its own journey and faces an array of different challenges, when you think about the issues plaguing most Canadian employers today, chronic health conditions are at the top of that list. Mental health comorbidity associated with chronic care conditions is high – 35% to 40% of total disability claims are related to mental health issues, and that number can grow if you include secondary and tertiary diagnoses, Raheb notes. It’s indisputably an area of importance that organizations can’t afford to ignore.
“When you’re thinking about driving resiliency, you’ve got to think about the low-hanging fruit,” says Raheb. “And to me, managing chronic-care conditions hits on those three key items that build a resilient workforce: protecting physical health, encouraging health-positive behaviors, and driving inclusivity in the organization. This is a smart business decision, in addition to making sure you're taking care of your employees.”
To learn more, contact Aon at canada.hbknowledge@aon.ca.
Edward D. Jones Sr. establishes Edward D. Jones & Co. in 1922, determined his company will treat associates as partners and treat clients fairly by offering appropriate, quality investments. The firm’s office in downtown St. Louis is a single room furnished with a desk, three chairs and a hat rack.
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“It’s the idea of applying, in an integrated way, multi-condition support for the most common conditions people have and addressing the underlying behaviors of those so people can form the habits they need”
Omar Manejwala,
DarioHealth
FY 13
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In Partnership with
A three-pronged approach to resilience
Aon’s campaign around the resilient workforce focuses on how employers can build employee resiliency, and when it comes to chronic conditions, three factors in that discussion resonate most: encouraging health-positive behaviors, protecting physical health, and embracing inclusivity. Solutions such as those offered by DarioHealth serve as a component of an organization’s broader resiliency plan and deal directly with employees whose overall well-being is negatively affected by the management of their conditions. Dealing with diabetes or hypertension, for example, affects employees’ ability to be resilient in their daily lives, Raheb says, and it’s unrealistic for an organization to expect them to come to work and be fully present and productive unless these illnesses are being addressed effectively.
Raheb sees close-up the impact of chronic conditions on organizations: he regularly works with large national clients for whom these common health issues rank among their highest medical costs. It’s driven home to him the value of catching health issues before they hit the chronic-care point, and of better managing conditions that are already chronic. Those are ways to help control the ever-escalating costs that stand in the way of sustainable plans. As the saying goes, an ounce of prevention is worth a pound of cure, and “we constantly tell clients we have to hit at the root of the problem because there's only so much going at the markets can help solve,” he says.
“You can go from Insurance Company A to Insurance Company B, but the claims don't change – you have to get at the underlying cause. What’s paramount in the partnership we have with DarioHealth is that the solution being presented will empower employers to support their employees by providing them with the tools necessary to effect change in their daily lives.”
The link between well-being and company performance
“We believe DarioHealth’s digital health solutions – in addition to the consulting, support, and expertise we provide – will make a difference in key metrics around chronic conditions”
Joey Raheb,
Aon
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Velit egestas vel ornare pellentesque ridiculus. Mauris tempor augue quis mattis suspendisse feugiat commodo posuere. Faucibus massa adipiscing nullam elit, ac vel accumsan. Phasellus eget ac dignissim fermentum ac placerat elit, metus. Nulla porttitor ante egestas molestie quis quam. Pharetra magna sit mauris tellus gravida rutrum libero sit. Justo orci cras euismod proin massa lorem ut. In non tellus phasellus faucibus ullamcorper nullam odio dui et.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Tellus in penatibus condimentum malesuada ante vulputate nisi, arcu leo. Amet urna sapien purus vestibulum fermentum a. Cursus metus massa donec sed varius. Nunc enim sit morbi lacus, molestie et nunc. Nullam sed facilisi id malesuada. Ante purus velit, quam scelerisque ultrices scelerisque donec.
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MFAA head credit adviser, Finsure Finance and Insurance
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MFAA head credit adviser, Finsure Finance and Insurance
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Tellus in penatibus condimentum malesuada ante vulputate nisi, arcu leo. Amet urna sapien purus vestibulum fermentum a. Cursus metus massa donec sed varius. Nunc enim sit morbi lacus, molestie et nunc. Nullam sed facilisi id malesuada. Ante purus velit, quam scelerisque ultrices scelerisque donec.
Velit egestas vel ornare pellentesque ridiculus. Mauris tempor augue quis mattis suspendisse feugiat commodo posuere. Faucibus massa adipiscing nullam elit, ac vel accumsan. Phasellus eget ac dignissim fermentum ac placerat elit, metus. Nulla porttitor ante egestas molestie quis quam. Pharetra magna sit mauris tellus gravida rutrum libero sit. Justo orci cras euismod proin massa lorem ut. In non tellus phasellus faucibus ullamcorper nullam odio dui et.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Tellus in penatibus condimentum malesuada ante vulputate nisi, arcu leo. Amet urna sapien purus vestibulum fermentum a. Cursus metus massa donec sed varius. Nunc enim sit morbi lacus, molestie et nunc. Nullam sed facilisi id malesuada. Ante purus velit, quam scelerisque ultrices scelerisque donec.
Velit egestas vel ornare pellentesque ridiculus. Mauris tempor augue quis mattis suspendisse feugiat commodo posuere. Faucibus massa adipiscing nullam elit, ac vel accumsan. Phasellus eget ac dignissim fermentum ac placerat elit, metus. Nulla porttitor ante egestas molestie quis quam. Pharetra magna sit mauris tellus gravida rutrum libero sit. Justo orci cras euismod proin massa lorem ut. In non tellus phasellus faucibus ullamcorper nullam odio dui et.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Tellus in penatibus condimentum malesuada ante vulputate nisi, arcu leo. Amet urna sapien purus vestibulum fermentum a. Cursus metus massa donec sed varius. Nunc enim sit morbi lacus, molestie et nunc. Nullam sed facilisi id malesuada. Ante purus velit, quam scelerisque ultrices scelerisque donec.
Velit egestas vel ornare pellentesque ridiculus. Mauris tempor augue quis mattis suspendisse feugiat commodo posuere. Faucibus massa adipiscing nullam elit, ac vel accumsan. Phasellus eget ac dignissim fermentum ac placerat elit, metus. Nulla porttitor ante egestas molestie quis quam. Pharetra magna sit mauris tellus gravida rutrum libero sit. Justo orci cras euismod proin massa lorem ut. In non tellus phasellus faucibus ullamcorper nullam odio dui et.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Tellus in penatibus condimentum malesuada ante vulputate nisi, arcu leo. Amet urna sapien purus vestibulum fermentum a. Cursus metus massa donec sed varius. Nunc enim sit morbi lacus, molestie et nunc. Nullam sed facilisi id malesuada. Ante purus velit, quam scelerisque ultrices scelerisque donec.
Velit egestas vel ornare pellentesque ridiculus. Mauris tempor augue quis mattis suspendisse feugiat commodo posuere. Faucibus massa adipiscing nullam elit, ac vel accumsan. Phasellus eget ac dignissim fermentum ac placerat elit, metus. Nulla porttitor ante egestas molestie quis quam. Pharetra magna sit mauris tellus gravida rutrum libero sit. Justo orci cras euismod proin massa lorem ut. In non tellus phasellus faucibus ullamcorper nullam odio dui et.
MFAA head credit adviser, Finsure Finance and Insurance
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Fernando Lemos
Bank Australia
Darren McLeod
Beyond Bank
Stewart Saunders
Heritage Bank
Christopher Lee
MFAA head credit adviser, Finsure Finance and Insurance
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Tellus in penatibus condimentum malesuada ante vulputate nisi, arcu leo. Amet urna sapien purus vestibulum fermentum a. Cursus metus massa donec sed varius. Nunc enim sit morbi lacus, molestie et nunc. Nullam sed facilisi id malesuada. Ante purus velit, quam scelerisque ultrices scelerisque donec.
Velit egestas vel ornare pellentesque ridiculus. Mauris tempor augue quis mattis suspendisse feugiat commodo posuere. Faucibus massa adipiscing nullam elit, ac vel accumsan. Phasellus eget ac dignissim fermentum ac placerat elit, metus. Nulla porttitor ante egestas molestie quis quam. Pharetra magna sit mauris tellus gravida rutrum libero sit. Justo orci cras euismod proin massa lorem ut. In non tellus phasellus faucibus ullamcorper nullam odio dui et.
MFAA head credit adviser, Finsure Finance and Insurance
Mark HarChristopher Leeon
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Tellus in penatibus condimentum malesuada ante vulputate nisi, arcu leo. Amet urna sapien purus vestibulum fermentum a. Cursus metus massa donec sed varius. Nunc enim sit morbi lacus, molestie et nunc. Nullam sed facilisi id malesuada. Ante purus velit, quam scelerisque ultrices scelerisque donec.
Velit egestas vel ornare pellentesque ridiculus. Mauris tempor augue quis mattis suspendisse feugiat commodo posuere. Faucibus massa adipiscing nullam elit, ac vel accumsan. Phasellus eget ac dignissim fermentum ac placerat elit, metus. Nulla porttitor ante egestas molestie quis quam. Pharetra magna sit mauris tellus gravida rutrum libero sit. Justo orci cras euismod proin massa lorem ut. In non tellus phasellus faucibus ullamcorper nullam odio dui et.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Tellus in penatibus condimentum malesuada ante vulputate nisi, arcu leo. Amet urna sapien purus vestibulum fermentum a. Cursus metus massa donec sed varius. Nunc enim sit morbi lacus, molestie et nunc. Nullam sed facilisi id malesuada. Ante purus velit, quam scelerisque ultrices scelerisque donec.
Velit egestas vel ornare pellentesque ridiculus. Mauris tempor augue quis mattis suspendisse feugiat commodo posuere. Faucibus massa adipiscing nullam elit, ac vel accumsan. Phasellus eget ac dignissim fermentum ac placerat elit, metus. Nulla porttitor ante egestas molestie quis quam. Pharetra magna sit mauris tellus gravida rutrum libero sit. Justo orci cras euismod proin massa lorem ut. In non tellus phasellus faucibus ullamcorper nullam odio dui et.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Tellus in penatibus condimentum malesuada ante vulputate nisi, arcu leo. Amet urna sapien purus vestibulum fermentum a. Cursus metus massa donec sed varius. Nunc enim sit morbi lacus, molestie et nunc. Nullam sed facilisi id malesuada. Ante purus velit, quam scelerisque ultrices scelerisque donec.
Velit egestas vel ornare pellentesque ridiculus. Mauris tempor augue quis mattis suspendisse feugiat commodo posuere. Faucibus massa adipiscing nullam elit, ac vel accumsan. Phasellus eget ac dignissim fermentum ac placerat elit, metus. Nulla porttitor ante egestas molestie quis quam. Pharetra magna sit mauris tellus gravida rutrum libero sit. Justo orci cras euismod proin massa lorem ut. In non tellus phasellus faucibus ullamcorper nullam odio dui et.
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90% of Canadian companies have at least one initiative, but only 54% have a strategy in place, and just 16% fully integrate well-being into their business and talent strategy
26% of well-being programs in Canada are performing exceptionally or above average, and 60% only meet expectations
79% of Canadian companies reported employee well-being as important
Improving employee well-being performance by 3.5% a 1% increase in employee satisfaction and customer acquisition
Improving employee well-being performance by 4%
a 1% increase in company profit and a 1% decrease in employee turnover
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