Headquarters:
8755 Keele St., Concord, ON L4K 2N1
Year founded:
1976
Number of employees:
455
Phone:
(905) 640 1900
Email:
customer.service@townofws.ca
Website:
unfi.ca
LinkedIn:
linkedin.com/company/unfi-canada
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
Ali Davies
Vice President, Sales
Stacey Kravitz
President
Melinda Zoccoli
Vice President, Supplier Services and Marketing
Leadership
Ali Davies is a dynamic leader renowned for her resilience and strategic acumen. With over two decades of experience in consumer-packaged goods, including roles at Mars, Kraft Heinz, and Clorox, she brings a wealth of expertise to her position. Since joining UNFI in 2022, Davies has spearheaded business transformations, driving growth and fostering strong team alignment. Passionate about both people and results, she leads a dedicated team of 120 associates, overseeing sales strategies for chain and independent customers nationwide.
A lifelong learner, Davies holds a bachelor’s degree from the University of Western Ontario, a postgraduate diploma in international marketing from Sheridan College, and a mini-MBA from Schulich in 2020. Additionally, she contributes her leadership skills to the board of directors for the Canadian Organic Trade Association (COTA).
Vice President, Sales
Ali Davies
Stacey Kravitz is a visionary leader with a stellar track record spanning over 28 years. Responsible for driving profitability and overseeing all facets of warehousing, distribution, and sales, Kravitz’s dynamic leadership has propelled UNFI Canada to new heights. With a background in sales at Kraft Foods, Kraft Heinz Company, and now UNFI Canada, she has earned accolades, including the prestigious “Star Women in Grocery Award” for her influence and innovation in the industry. Her commitment extends beyond the boardroom; she chairs the Canadian Health Food Association (CHFA) and serves on the board of the Grocery Foundation.
A McGill University graduate with executive education from Queens and Ivey, Kravitz is passionate about health, wellness, and fostering collaborative working relationships.
President
Stacey Kravitz
Melinda Zoccoli boasts over 17 years of invaluable experience in the natural health products industry. Rising from a sales representative to leadership roles, she excels in selling natural and organic products to major retailers like Whole Foods, Sobeys, Metro, and Loblaws. Recognized with a Star Women in Grocery award in 2017, her leadership and innovation are evident in initiatives such as UNFI’s CHFA Trade Show Exhibit redesign, winning the Large Booth Award in 2022.
Zoccoli’s inspirational leadership style motivates her teams to drive transformational change, fostering a culture of innovation and excellence. Under her guidance, UNFI has enhanced supplier communication, expanded digital tools, and strengthened its social media presence. Committed to mentorship and industry leadership, Zoccoli’s impact extends far beyond her role.
She went to school at the University of Toronto and has a bachelor's degree in business management and social studies. Her passions include her family, cooking, and playing soccer.
Vice President, Supplier Services and Marketing
Melinda Zoccoli
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
Leadership
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
Leadership
Andy Hull
Vice President, Finance
Andy Hull brings over 25 years of progressive leadership experience from esteemed companies like Kraft Foods and Nestlé. Known for his caring leadership style, Hull prioritizes employee development, empowerment, and accountability. Responsible for governance, controls, and all financial aspects of the Canadian business unit, he ensures strategic financial management.
A CFA and MBA graduate from York University, Hull has an educational background that’s complemented by his practical expertise. Additionally, he chairs the finance committee for FHCPs, showcasing his commitment to industry excellence and stewardship. His dedication to both professional and personal growth is emblematic of his impactful leadership at UNFI Canada.
Hull is an honours graduate from Wilfrid Laurier University, where he obtained a Bachelor of Business Administration, and earned his CFA designation in 2001. He earned his MBA at York University in 2004.
Vice President, Finance
Andy Hull
Don O’Carroll
Director, Operations
Donagh O'Carroll is a seasoned professional with over 23 years of extensive experience in operations management. Currently serving as the Director of Operations for Western Canada at UNFI, O'Carroll oversees the strategic and day-to-day operations to ensure efficient and effective distribution services across the region.
Prior to his current role, O'Carroll held significant positions including Vice President and General Manager of Operations for UNFI and SunOpta. In these capacities, he demonstrated exceptional leadership and operational expertise, driving substantial improvements in purchasing, warehouse management, and overall operational efficiency.
O'Carroll’s career is marked by his adeptness at optimizing operational processes and his commitment to fostering a collaborative work environment. His deep understanding of the supply chain, combined with his strategic vision, has consistently contributed to the growth and success of the organizations he has been a part of.
Director, Operations
Don O’Carroll
UNFI Canada is a leading distributor of natural, organic, and specialty foods and related products across Canada. With a commitment to sustainability, community engagement, and associate well-being, UNFI Canada has emerged as a trailblazer in the distribution industry.
Founded on the principles of integrity, diversity, and inclusivity, UNFI Canada fosters a dynamic and collaborative work culture where every team member is valued and empowered to thrive. Its dedication to excellence extends beyond business success to encompass environmental stewardship and social responsibility.
UNFI Canada believes that its people are its greatest asset. Through ongoing training, professional development opportunities, and comprehensive benefit packages, UNFI Canada prioritizes the well-being and growth of its associates. Its vibrant workplace culture is built on a foundation of mutual respect, open communication, and a shared passion for making a positive impact.
As a recipient of HRDC’s Best Places to Work award, UNFI Canada is proud to be recognized for its unwavering commitment to creating an inclusive, supportive, and rewarding work environment for all.
With industry-leading service levels and broad product availability, UNFI Canada can enhance value for its customers. From its highly evolved logistics network to promotional programs and more, the organization continues to find new ways to help its customers discover what’s next.
UNFI Canada's scale and unique infrastructure allow it to give retailers unparalleled access to a wide range of products. Its mission: to strive to make its customers and suppliers stronger, its supply chain better, and food solutions more inspired.
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
Richard Raghunandan
Director, Operations
Rui Martins
Senior Director, National Supply Chain
Lyn Morgan
Senior Director, HR
Dwayne Tapp
Commissioner of Development Services
Richard Raghunandan is an accomplished Director of Operations with over 20 years of experience in the home goods and food distribution industries. Currently serving as the Director of Operations for UNFI Canada’s eastern region, Raghunandan is a dynamic leader whose expertise in distribution fundamentals, labour relations and people management has resulted in an engaged and motivated workforce focused on delivering favourable results.
Before joining UNFI in 2016, Raghunandan spent 13 years with global home décor leader Umbra Ltd. where he led the distribution team and was instrumental in optimizing North American and Asian distribution operations. Since joining UNFI, Raghunandan’s focus on people and passion for continuous improvement has resulted in successful union relations, DC expansion and ultimately a more efficient distribution center and cross dock.
Raghunandan holds a Bachelor’s degree from The Toronto Metropolitan University. He has also earned certifications in Lean Six Sigma and Project Management. Known for his high energy and solutions-focused mindset, Raghunandan is committed to driving continuous improvement and fostering innovation within the UNFI network and industry.
In addition to his professional accomplishments, Raghunandan is a huge basketball fan who loves to also stay physically active. Other passions include music, food and his family.
Director, Operations
Richard Raghunandan
Rui Martins has over 30 years of Supply Chain leadership experience from companies such as Rexall, Hudson’s Bay, and Dylex Ltd. He has led the UNFI Supply Chain team for the last 8 years. Martins is passionate leader who drives for results across not only his team but throughout the organization. His team is responsible for all Supply Chain activities in getting product to our customers. Martins works collaboratively both internally and externally to work through solution for all sides. He has strong acumen for process and analytics that assist him in his decision making in his role.
Martins’ passions outside work are his family, traveling, and listening to music. He is a passionate Grateful Dead fan who has over 1,000 Grateful Dead concerts to listen to while he’s on holidays.
Martins is a graduate form the University of Windsor with degree in mathematics
Senior Director, National Supply Chain
Rui Martins
Lyn Morgan has held management roles in Human Resources for 30+ years primarily in Retail and Manufacturing industries previously with Danier Leather Inc. joining UNFI Canada in 2016. Recognized in 2023 with a “Star Women in Grocery” award for her commitment to people. A member of UNFI North American Diversity Council, Morgan leads the Canadian Human Resources team bringing innovative human resources programs to life. With a solid grounding in Human Resources and Business Administration from York University and Humber College, Morgan holds a CHRL designation from HRPA. Morgan is also a member of Food, Health and Consumer Products (FHCP) Human Resources Committee.
Senior Director, HR
Lyn Morgan
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.”
Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”
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Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business