Headquarters:
Toronto, ON
Year founded:
2004
Number of employees:
146
Phone:
1 866 744 8668
Email:
support@ontariomd.com
Website:
ontariomd.ca/
LinkedIn:
linkedin.com/company/ontariomd
“We prioritise embracing cutting-edge technologies, creative problem solving and continuous improvement to enhance our premium funding solutions and provide exceptional value to our clients”
Brett Bastow, IQumulate Premium FundinG
Robert Fox
Chief Executive Officer
Dennis Ferenc
Chief Administrative Officer
Chandi Chandrasena
Chief Medical Officer
Leadership
Robert Fox joined OntarioMD as CEO in January 2022. He is an innovative health care executive with 25 years of experience leading large teams, defining health policy and enhancing the health care system. He has held senior positions at both TELUS Health and Cisco Systems, and is responsible for digital transformation of health care delivery across Canada to improve patient outcomes and experiences through technology.
Chief Executive Officer
Robert Fox
Dennis Ferenc has been with OMD since 2010 and has held the position of chief administrative officer since 2015. He is committed to ensuring accurate financial planning and reporting as well as improving business processes for an effective and efficient organization.
Before coming to OMD, Ferenc had over 30 years of experience working in the Ontario Public Service in a number of different capacities, including community development, program and change management, human resources, and information technology.
Chief Administrative Officer
Dennis Ferenc
Dr. Chandi Chandrasena joined OMD as its chief medical officer (CMO) in 2021. She is a family physician practicing in Ottawa for almost 20 years and a former OMD physician peer leader who has mentored many of her colleagues to use EMRs and digital health tools effectively to enhance patient care.
As CMO, she provides clinical advice at provincial and national tables and clinician advisory groups and is instrumental in forging system-level partnerships.
Chief Medical Officer
Chandi Chandrasena
BRETT BASTOW, IQUMULATE PREMIUM FUNDINGs
Leadership
Leadership
Ariane Siegel
General Counsel and Chief Privacy Officer
Ariane Siegel joined OMD as general counsel and chief privacy officer in 2016. She has been recognized internationally for her achievements in privacy and security. She was recently awarded the 2023 Women in IT Award for Canada’s Security Leader of the Year. She has also been recognized by Who’s Who as a global leader in technology law, privacy, and data protection.
Siegel provides OMD with strategic and legal advice. Her current focus is on technology and legal issues with respect to the use of AI in primary care. Through her leadership, OMD provides health system partners with a practical perspective on privacy and security from the lens of community-based physician practices. Siegel developed OMD’s privacy and security training module for the Ontario health-care sector and a second module focused on virtual care.
Prior to joining OMD, Siegel supported global corporations with technology law advice as a partner in Canada’s largest law firm and from her own practice. She worked as a senior investigator for the federal Privacy Commissioner, law clerk to the Chief Justice of the Ontario Court of Justice, and as constitutional counsel to the Attorney General of Ontario. Siegel was also part of the launch team for Richard Branson’s Virgin Mobile Canada.
General Counsel and Chief Privacy Officer
Ariane Siegel
Christopher Sulway
Chief of Strategy, Growth and Stakeholder Relations
Christopher Sulway joined OMD in October 2022. He is recognized as a strong leader, strategist, and communicator. He was most recently a special advisor to the Office of the Deputy Premier and Minister of Health, and served the Honourable Sylvia Jones and the Honourable Christine Elliott.
Sulway was responsible for the provincial Digital First for Health Strategy. He has over 20 years of clinical and management experience. Before working with the Ontario Ministry of Health, he spent eight years with the Toronto Central Local Health Integration Network, where he was the vice president, quality, performance, and accountability.
Sulway is a licensed physiotherapist in Ontario and has worked in management and as a clinician in Ontario hospitals and in a rehabilitation institute in Kuwait. He is a Certified Health Executive and a member of the Canadian College of Health Leaders. He is also a lecturer for the Department of Physical Therapy, Faculty of Medicine, University of Toronto.
Chief of Strategy, Growth and Stakeholder Relations
Christopher Sulway
Stevens & Associates Lawyers is a leading and trusted employment law firm based in Sydney known for delivering high-quality legal expertise in the area of employment law and industrial relations across Australia, alongside a proven track record of effectively and swiftly resolving a variety of workplace law issues.
In the past year, the firm’s growth has been notable. It has:
• experienced a 213% growth in the number of client matters, increasing from 149 client matters in the 2022 financial year to 390 client matters in the 2023 financial year
• improved its online visibility, leading to over 50 online enquiries each month and a conversion rate of client leads of up to 40%
• significantly expanded the breadth and type of matters that it advises on day to day, which has increased the firm’s skillsets, diversity and resilience
• expanded its community outreach by collaborating with local Sydney venues for client seminars and continuing active participation in a Sydney small/family business group
Stevens & Associates Lawyers has adapted to digital trends by implementing an effective strategy with SEO and web design, resulting in a structural shift that has seen increased representation of employees where the firm previously mainly advised employers.
The firm’s recognition as a “Fast Firm” attests to its momentum in the employment law space.
“IQumulate is on a technology journey, and we’re just getting started”
Wayne Tower,
IQumulate Premium Funding
Andrew King
Chief Technology Officer
Cynthia MacWilliam
Executive Director, Client Services and Engagement
Cindy Khimji
Director, Human Resources
Pam Chhabra
Manager – Residential Strata
Andrew King leads OntarioMD’s development, architecture, integration, and IT operations teams. He has overall responsibility for the development, maintenance, and support of both internal and external products and services, including its award-winning HRM® service.
King advances provincial EMR to EHR integration and maturity priorities through strong partnerships with digital health stakeholders and OMD’s nationally recognized OMD Certification Program. He has over 30 years of IT service design and delivery experience. Over 20 years have been dedicated to provincial health care, driving EHR and EMR enabling technologies, solutions, and service.
King is a passionate advocate for advancing clinical and practice outcomes through health care IT.
Chief Technology Officer
Andrew King
Cynthia MacWilliam has been executive director, client services and engagement of OMD since 2017. In this capacity, she leads OMD’s field team members and OMD Peer Leaders in their ongoing and varied supports to community-based physician practices.
MacWilliam has over 25 years of experience working in health care and with physicians specifically on how to maximize the use of digital health tools within their practice for the collective benefit of providers and patients.
Executive Director, Client Services and Engagement
Cynthia MacWilliam
Cindy Khimji has been director, human resources at OMD since 2015. She is responsible for leading the HR function including day-to-day operations, strategic workforce planning, organizational development, compensation, training, recruitment, benefits, and pension. She creates innovative ways to engage all employees and establish the culture where leaders are developed and employees are empowered. As an established HR professional, she has over 20 years of experience in the health care industry.
Director, Human Resources
Cindy Khimji
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
One culmination of these efforts has been the real-world, needs-based IQEdge solution. A one-stop online quoting tool designed for both the Australian and New Zealand markets, IQEdge delivers quotes in under 60 seconds. Plus, the solution offers quote comparison and quote versioning capabilities, enabling users to review vital historical and financial data in a single page view.
IQEdge can streamline and automate application processing, underwriting document verification and payment collection, cutting the need for manual labour and minimising processing errors. A digital “self-service” platform, IQEdge, reduces the need for customer and administrative support. Meanwhile, borrowers can access their accounts, make payments and manage their policies independently and through sales and support teams, which are always available for further assistance.
“We’ve created a quality platform that simplifies the quoting process yet amplifies the customer experience,” says Gordon. “It’s a real game changer.” IQumulate offers an online digital quoting tool to clients. The best-in-market solution enables IQumulate to tailor funding offerings to brokers that align with their prefered distribution channel.
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What does IQumulate have in mind for the future?
“IQumulate is on a technology journey, and we’re just getting started,” says Wayne Tower, CEO. “Through continuous engagement with our clients, partners, marketplace and industry, we will listen to the needs as they arise and position our business to be agile and respond to changes as they occur.
“Faster decision-making innovations such as AI-powered decision support systems can expedite the underwriting and approval process, leading to quicker responses to clients. This can improve client satisfaction and potentially attract more business, with the potential to allow IQumulate to capture a larger market share, whilst continuing to deliver service excellence to clients.”
“As forward-thinkers with a digital and ‘do it better’ mindset, we collectively and proactively look to learn and improve on our customer experience for our clients, paving the way for successful business outcomes for our clients and our business in the coming years ahead.
“We’re excited for the future and look forward to what’s on the horizon.”
IQumulate invests in education and people, which are vital to attracting new business and talent to the company.
“We have long tenures for several of our key staff, including some in leadership positions, and this sound working knowledge of our business, practices and industry provides great insights and a wealth of experience to offer our clients,” says Bastow. “Our new head of sales, Graeme Gordon, formerly manager for New Zealand, joins us in Australia to drive our sales strategy and lead our team to successful outcomes for our clients and our business. We look forward to great things ahead with Graeme as he continues to be active and present in the New Zealand market as well as building sound working relationships and new connections in Australia.”
Clients can also expect a lot from working with IQumulate.
“Through active engagement with our trusted broker network, IQumulate provides relevant information, education and training content,” says Graeme Gordon, head of sales. “Our clients can expect IQumulate to support their business in several ways, providing an understanding of what premium funding solutions are available and how IQumulate can spread the cost of insurance and help borrowers get the right level of insurance cover to free up their cash flow for other expenses or business growth opportunities. Premium funding is often considered a tool for those who simply cannot afford to pay their premiums in full. While this is certainly a significant driver for many, it is also successfully used by profitable companies who use premium funding to manage their cash flows more wisely or better manage their liquidity.”
IQumulate invests in education and people, which are vital to attracting new business and talent to the company.
“We have long tenures for several of our key staff, including some in leadership positions, and this sound working knowledge of our business, practices and industry provides great insights and a wealth of experience to offer our clients,” says Bastow. “Our new head of sales, Graeme Gordon, formerly manager for New Zealand, joins us in Australia to drive our sales strategy and lead our team to successful outcomes for our clients and our business. We look forward to great things ahead with Graeme as he continues to be active and present in the New Zealand market as well as building sound working relationships and new connections in Australia.”
Clients can also expect a lot from working with IQumulate.
“Through active engagement with our trusted broker network, IQumulate provides relevant information, education and training content,” says Graeme Gordon, head of sales. “Our clients can expect IQumulate to support their business in several ways, providing an understanding of what premium funding solutions are available and how IQumulate can spread the cost of insurance and help borrowers get the right level of insurance cover to free up their cash flow for other expenses or business growth opportunities. Premium funding is often considered a tool for those who simply cannot afford to pay their premiums in full. While this is certainly a significant driver for many, it is also successfully used by profitable companies who use premium funding to manage their cash flows more wisely or better manage their liquidity.”
What does IQumulate have in mind for the future?
“IQumulate is on a technology journey, and we’re just getting started,” says Wayne Tower, CEO. “Through continuous engagement with our clients, partners, marketplace and industry, we will listen to the needs as they arise and position our business to be agile and respond to changes as they occur.
“Faster decision-making innovations such as AI-powered decision support systems can expedite the underwriting and approval process, leading to quicker responses to clients. This can improve client satisfaction and potentially attract more business, creating a competitive advantage with the potential to allow IQumulate to command premium pricing or capture a larger market share.
“As forward-thinkers with a digital and ‘do it better’ mindset, we collectively and proactively look to learn and improve on our customer experience for our clients, paving the way for successful business outcomes for our clients and our business in the coming years ahead.
“We’re excited for the future and look forward to what’s on the horizon.”
Adam Basaldella
Manager – Claims
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
Claire Watson
Product Manager
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Claire Watson
Product Manager
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
“Our training empowers professionals to return to work with enhanced confidence, practical tools, and a deeper understanding of their workplace dynamics”
Alison Darling,
Queen’s University IRC
“We offer both in-person and virtual formats, removing barriers related to geography, cost, or scheduling, while maintaining the high standards of quality for which Queen’s IRC is known”
Alison Darling,
Queen’s University IRC
Ivan Verescuk
Chief Executive Officer and Managing Director
Shaun O’Brien
Head of Underwriting
Emily Walker
Head of Strata and Development
Rex Oakman
Head of Operations and Risk
Sandy Newton
Head of Underwriting
Andrew Mitchell
Manager – NSW
Michael Prokopis
Manager – Southern Region
Pam Chhabra
Manager – Residential Strata
Jeffrey Valdivia
Manager – Commercial Strata
Adam Basaldella
Manager – Claims
OntarioMD (OMD) is a national leader in advancing artificial intelligence (AI) and other innovative technologies for primary care. The organization has more than 20 years of proven success in developing and deploying digital health solutions that improve patient care.
OMD also provides change management support to clinicians to help them use the solutions effectively. It is a wholly owned subsidiary of the Ontario Medical Association. It receives funding from the Province of Ontario to support family physicians, specialists, nurse practitioners, and their staff to optimize their practices.
A unique differentiator is the IRC’s Labour Relations programming, which brings together union and management perspectives in a neutral, respectful space. Participants also benefit from digital badges and customizable certificates that recognize and validate professional achievements.
Other programs, such as Building and Leading Teams and Managing Workplace Conflicts, support healthier communication, which in turn reduces interpersonal friction and lowers absenteeism and turnover.
Strategic partnerships, a client-centric approach, and forward-thinking innovation contribute to IRC’s status as a trusted partner in workforce development. Its 96 percent satisfaction rate and rising demand for custom programs (a 60 percent increase over two years) underscore its market leadership and commitment to excellence.
Another of Queen’s IRC’s impactful strategies has been its commitment to future-proofing professional development. The organization has overhauled 60 percent of its curriculum, introduced programs like Workplace Equity, Diversity, and Inclusion, and leveraged data from over 300 professionals in its 2025 HR Trends Report to guide its evolution. Dual-delivery models and learning via webinars ensure accessibility and sustained engagement.
Organizations and individuals engaging with Queen’s IRC see tangible results:
improved leadership capabilities
enhanced conflict resolution
stronger team cohesion
better labour-management relations
Winning industry accolades, such as being recognized in Canadian HR Reporter’s Readers’ Choice 2025 list, only compounds Queen’s IRC’s resolve to innovate. With a legacy of excellence and a bold vision for the future, the organization continues to empower HR professionals to thrive.
Darling reflects, “With our clients and participants as partners, we will continue creating meaningful, relevant, and high-impact learning experiences that strengthen workplaces across Canada and beyond.”