Headquarters:
Toronto, ON, Canada
Year founded:
1949
Number of employees:
2,000
Phone:
866 622 8153
Email:
info@duntonrainville.com
Website:
adp.ca
LinkedIn:
linkedin.com/company/adp
“PFR at Markel is making important structural changes to support more defined product differentiation between professional liability and management liability”
Christopher Kelen,
Markel Canada
Read on
IB Top Brokerages
Award Winner
SHIELDED INSURANCE BROKERS
Award Winner
ADP CANADA
Holger Kormann
President
Bob Buckley
Senior Vice President, Sales
Mohamad Chakroun
Vice President, Product Development
Leadership
As president of ADP Canada, Holger Kormann is responsible for the overall strategic management, direction and growth of the country’s leading provider of people management solutions. He heads the company’s senior leadership team and more than 2,000 associates across the country.
President
Holger Kormann
Bob Buckley, senior vice president for sales, is passionate about building and growing effective teams. He is responsible for expanding ADP Canada’s client base of businesses and leading a sales team across the country.
Senior Vice President, Sales
Bob Buckley
As a member of the senior leadership team, Mohamad Chakroun leads the product management and development organization for the Canada product portfolio. He has over 25 years of experience in delivering enterprise software solutions and leading transformational initiatives focused on accelerating product delivery, improving the customer experience, and increasing employee engagement.
Vice President, Product Development
Mohamad Chakroun
SPECIAL REPORT
Home
Bio
“PFR at Markel is making important structural changes to support more defined product differentiation between professional liability and management liability”
Christopher Kelen,
Markel Canada
Read on
Award Winner
ADP CANADA
Helen Vesce
Division Vice President, Service Delivery
Bob Buckley
Senior Vice President, Sales
Holger Kormann
President
Leadership
Headquarters:
Toronto, ON, Canada
Year founded:
1949
Number of employees:
2,000
Phone:
866 622 8153
Email:
linkedin.com/company/adp
Website:
adp.ca
LinkedIn:
linkedin.com/company/adp
As president of ADP Canada, Holger Kormann is responsible for the overall strategic management, direction and growth of the country’s leading provider of people management solutions. He heads the company’s senior leadership team and more than 2,000 associates across the country.
President
Holger Kormann
Bob Buckley, senior vice president for sales, is passionate about building and growing effective teams. He is responsible for expanding ADP Canada’s client base of businesses and leading a sales team across the country.
Senior Vice President, Sales
Bob Buckley
As division vice president for service delivery, Helen Vesce is accountable for the entire service portfolio in Canada, including client success, strategy and operations, national accounts, major accounts, small business solutions, HR outsourcing, production and logistics, and tier-2 technical support.
Division Vice President, Service Delivery
Helen Vesce
SPECIAL REPORT
Home
Bio
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
“PFR at Markel is making important structural changes to support more defined product differentiation between professional liability and management liability”
Christopher Kelen,
Markel Canada
Read on
Award Winner
ADP CANADA
Guy Bisaillon
Lawyer and Mediator
Bob Buckley
Senior Vice President, Sales
Holger Kormann
President
Leadership
Headquarters:
Toronto, ON, Canada
Year founded:
1949
Number of employees:
2,000
Phone:
866 622 8153
Email:
info@duntonrainville.com
Website:
adp.ca
LinkedIn:
linkedin.com/company/adp
SPECIAL REPORT
Home
Bio
As president of ADP Canada, Holger Kormann is responsible for the overall strategic management, direction and growth of the country’s leading provider of people management solutions. He heads the company’s senior leadership team and more than 2,000 associates across the country.
President
Holger Kormann
Bob Buckley, senior vice president for sales, is passionate about building and growing effective teams. He is responsible for expanding ADP Canada’s client base of businesses and leading a sales team across the country.
Senior Vice President, Sales
Bob Buckley
As division vice president for service delivery, Helen Vesce is accountable for the entire service portfolio in Canada, including client success, strategy and operations, national accounts, major accounts, small business solutions, HR outsourcing, production and logistics, and tier-2 technical support.
Division Vice President, Service Delivery
Helen Vesce
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
Helen Vesce
Division Vice President, Service Delivery
As division vice president for service delivery, Helen Vesce is accountable for the entire service portfolio in Canada, including client success, strategy and operations, national accounts, major accounts, small business solutions, HR outsourcing, production and logistics, and tier-2 technical support.
Division Vice President, Service Delivery
Helen Vesce
Mohamad Chakroun
Vice President,
Product Development
As a member of the senior leadership team, Mohamad Chakroun leads the product management and development organization for the Canada product portfolio. He has over 25 years of experience in delivering enterprise software solutions and leading transformational initiatives focused on accelerating product delivery, improving the customer experience,
and increasing employee engagement.
Vice President, Product Development
Mohamad Chakroun
Mohamad Chakroun
Vice President,
Product Development
As a member of the senior leadership team, Mohamad Chakroun leads the product management and development organization for the Canada product portfolio. He has over 25 years of experience in delivering enterprise software solutions and leading transformational initiatives focused on accelerating product delivery, improving the customer experience, and increasing employee engagement.
Vice President, Product Development
Mohamad Chakroun
Guy Bisaillon
Lawyer and Mediator
Guy Bisaillon, a partner at Dunton Rainville, practices primarily real estate law, banking law, insolvency law and construction law, serving a clientele composed of financial institutions and small to medium-sized businesses. He is also an accredited mediator working in alternative conflict resolution.
Lawyer and Mediator
Guy Bisaillon
Guy Bisaillon
Lawyer and Mediator
Guy Bisaillon, a partner at Dunton Rainville, practices primarily real estate law, banking law, insolvency law and construction law, serving a clientele composed of financial institutions and small to medium-sized businesses. He is also an accredited mediator working in alternative conflict resolution.
Lawyer and Mediator
Guy Bisaillon
Helen Vesce
Division Vice President, Service Delivery
Guy Bisaillon, a partner at Dunton Rainville, practices primarily real estate law, banking law, insolvency law and construction law, serving a clientele composed of financial institutions and small to medium-sized businesses. He is also an accredited mediator working in alternative
conflict resolution.
Lawyer and Mediator
Guy Bisaillon
ADP Canada designs better ways to work by providing cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. The company offers HR, talent, time management, benefits and payroll solutions informed by data and created for organizations of all types and sizes. ADP Canada has a strong history of developing products that simplify work and shape the changing workplace environment.
Chris McDonald
AVP,
Professional Liability
Paul Mayer
Executive Vice President,
Investment Sales
Karen Bannister, CM
Vice President, Marketing
Sarah M Stewart
Associate Vice President,
Leasing and Call Centre Operations
Chris McDonald joined Markel Canada in October 2018 as a senior underwriter, bringing over 15 years of underwriting experience to his role. Since then, he has progressed to his current role of AVP, professional liability, managing a national team and providing council and mentorship to the entire PFR team. Chris has a deep and technical understanding of professional and management liability and has both underwritten and helped develop products in emerging industries, including cyber and fintech.
Prior to his role at Markel, Chris had a lengthy career with Encon (now Victor) where his roles progressed from underwriting to managing various divisions within their professional and management risks department. He brings an incredible skillset to his role and is well-versed in underwriting complex risks. A team player, Chris is generous with helping develop his team and brings positivity to all of his endeavors both internally and with Markel’s national broker networks. His certifications include RIBO, CRM and RPLU.
AVP, Professional Liability
Chris McDonald
Paul Mayer has over 20 years of sales and marketing experience at the vice president level. He is a graduate of Queen’s University and has an MBA from IESE Business School in Spain. He speaks English, French, and German, and has an understanding of Spanish.
Executive Vice President, Investment Sales
Paul Mayer
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and Call Centre Operations
Sarah M Stewart
Chris McDonald
AVP,
Professional Liability
Sarah M Stewart
Associate Vice President, Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Paul Mayer
Executive
Vice President, Investment Sales
Chris McDonald joined Markel Canada in October 2018 as a senior underwriter, bringing over 15 years of underwriting experience to his role. Since then, he has progressed to his current role of AVP, professional liability, managing a national team and providing council and mentorship to the entire PFR team. Chris has a deep and technical understanding of professional and management liability and has both underwritten and helped develop products in emerging industries, including cyber and fintech.
Prior to his role at Markel, Chris had a lengthy career with Encon (now Victor) where his roles progressed from underwriting to managing various divisions within their professional and management risks department. He brings an incredible skillset to his role and is well-versed in underwriting complex risks. A team player, Chris is generous with helping develop his team and brings positivity to all of his endeavors both internally and with Markel’s national broker networks. His certifications include RIBO, CRM and RPLU.
AVP, Professional Liability
Chris McDonald
Paul Mayer has over 20 years of sales and marketing experience at the vice president level. He is a graduate of Queen’s University and has an MBA from IESE Business School in Spain. He speaks English, French, and German, and has an understanding of Spanish.
Executive Vice President, Investment Sales
Paul Mayer
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at
The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and
Call Centre Operations
Sarah M Stewart
Chris McDonald
AVP,
Professional Liability
Karen Bannister, CM
Vice President, Marketing
Paul Mayer
Executive
Vice President, Investment Sales
Sarah M Stewart
Associate
Vice President, Leasing and Call Centre Operations
Chris McDonald joined Markel Canada in October 2018 as a senior underwriter, bringing over 15 years of underwriting experience to his role. Since then, he has progressed to his current role of AVP, professional liability, managing a national team and providing council and mentorship to the entire PFR team. Chris has a deep and technical understanding of professional and management liability and has both underwritten and helped develop products in emerging industries, including cyber and fintech.
Prior to his role at Markel, Chris had a lengthy career with Encon (now Victor) where his roles progressed from underwriting to managing various divisions within their professional and management risks department. He brings an incredible skillset to his role and is well-versed in underwriting complex risks. A team player, Chris is generous with helping develop his team and brings positivity to all of his endeavors both internally and with Markel’s national broker networks. His certifications include RIBO, CRM and RPLU.
AVP, Professional Liability
Chris McDonald
Paul Mayer has over 20 years of sales and marketing experience at the vice president level. He is a graduate of Queen’s University and has an MBA from IESE Business School in Spain. He speaks English, French,
and German, and has an understanding
of Spanish.
Executive Vice President,
Investment Sales
Paul Mayer
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the
Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years
of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential
lead generation, and overall customer experience excellence through operation
of the company’s internal customer
service department.
Associate Vice President,
Leasing and Call Centre Operations
Sarah M Stewart
“By remaining agile and on top of the market, we are building trusting and benevolent relationships with our amazing broker force”
Christopher Kelen,
Markel Canada
“By remaining agile and on
top of the market, we are building trusting and benevolent relationships with our amazing broker force”
Christopher Kelen,
Markel Canada
Markel Canada is a leading P&C insurer that operates as a syndicate of Lloyd’s. The company is a leader in liability, with developing specialty sectors and user-friendly online business solutions. Markel’s three Canadian offices house market-leading underwriters who work with clients to offer optimal risk management solutions, while their dedicated claims team ensures each claim is handled promptly, professionally and fairly. Their parent company, Markel International, is a subsidiary of Markel Corporation, a US-based holding company for insurance and investment operations around the world.
Professional and financial risks (PFR) is a significant business area for Markel both in Canada and across their global operations. PFR in Canada covers their extensive professional liability and management liability appetite, and also includes their Cyber 360, fintech and financial institutions products.
What distinguishes the PFR team from the competition? “At Markel Canada, we have seen a surplus of sustainable growth in our PFR department, and it’s due to a few different factors,” says Christopher Kelen, vice president of PFR. “Firstly, our product suite; historically, Markel’s MGA-based roots placed us as a specialty market with the ability to write a lot of very niche risks. Although this is still true, our team has done a lot of work to help redefine our appetite and rolled out clearer products and underwriting practices to help establish who we are in the PFR landscape.”
An example of this is their fintech product. As one of the only providers, Markel was able to position itself as a leader in the field. Other offerings and examples include providing an internal Canadian claims team, offering the Markel Connect product that delivers online solutions for small business E&O and D&O, as well as the ability to deploy excess limit capacity on the D&O
and E&O towers of some of Canada’s
larger companies.
“By remaining agile and
on top of the market, we are building trusting and benevolent relationships with our amazing
broker force”
Christopher Kelen,
Markel Canada
Furthermore, growth has empowered the PFR team to acquire some of the best and brightest underwriting talent in Canada.
Kelen heads the PFR team and has underwriting representation and authority across all provinces and territories. With domestic capacity and claims handling being one of the strongest benefits of choosing to bind business with Markel Canada, they’re equally backed and supported by Markel International, their professional indemnity team, and have access to knowledge and resources from experts in the PFR landscape. This allows Markel Canada to seamlessly integrate and enhance new products, policyholder services and underwriting practices into their offering with confidence. This enables Markel Canada’s brokers and clients to feel informed, protected and supported from the moment they approach them for a quote.
What’s in the near future for the Markel
PFR team? “PFR at Markel is making important structural changes to support more defined product differentiation between professional liability and management liability,” Kelen says.
“Part of this change includes underwriters and leadership dedicated to professional liability, which includes fintech, tech E&O and cyber, as well as a similar structure dedicated to management liability and financial institutions.”