Headquarters:
Toronto, ON, Canada
Year founded:
2020
Number of employees:
750
Phone:
647 374 5501
Email:
info@varicent.com
Website:
varicent.com
LinkedIn:
linkedin.com/company/varicent
“PFR at Markel is making important structural changes to support more defined product differentiation between professional liability and management liability”
Christopher Kelen,
Markel Canada
Read on
IB Top Brokerages
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SHIELDED INSURANCE BROKERS
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VARICENT CANADA OPCO
Marc Altshuller
President and Chief Executive Officer
Neil Whitney
Chief Operating Officer
Robert Levine
Chief Financial Officer
Leadership
Marc Altshuller is president and CEO of Varicent. Under his leadership, Varicent has also acquired and integrated Symon.AI, an augmented intelligence solution for data ingestion, data preparation, advanced analytics, data science, and machine learning focused on business users. Recognized for his entrepreneurship and support in the technology industry, Marc was featured on Hardbacon, a financial technology company, and the Top 36 Angel Investors in Canada list
in 2021.
President and Chief Executive Officer
Marc Altshuller
Neil Whitney was a founding member of the original Varicent leadership team. As COO, he oversees the company’s product, service and customer operations. He has led high-growth teams in sales, marketing, product, design, services, cloud, support and operations. His executive experience ranges from startup to large enterprise. From motivating small innovative teams to guiding large, distributed teams, Neil can deliver sophisticated platforms for a variety of use cases. He is passionate about analytics, customer success, and creating experiences that users love.
Chief Operating Officer
Neil Whitney
Robert Levine has more than 20 years of experience in financial leadership, private equity and investment banking roles in the enterprise software, telecommunications, internet infrastructure, and media industries. Robert is a key partner to the leadership team in achieving success by growing the business both organically and through acquisitions and delivering long-term sustainable
financial results.
Chief Financial Officer
Robert Levine
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“PFR at Markel is making important structural changes to support more defined product differentiation between professional liability and management liability”
Christopher Kelen,
Markel Canada
Read on
Award Winner
VARICENT CANADA OPCO
Karoline Chan
Chief Human Resources Officer
Neil Whitney
Chief Operating Officer
Marc Altshuller
President and Chief
Executive Officer
Leadership
Headquarters:
Toronto, ON, Canada
Year founded:
2020
Number of employees:
750
Phone:
647 374 5501
Email:
info@varicent.com
Website:
varicent.com
LinkedIn:
linkedin.com/company/varicent
Marc Altshuller is president and CEO of Varicent. Under his leadership, Varicent has also acquired and integrated Symon.AI, an augmented intelligence solution for data ingestion, data preparation, advanced analytics, data science, and machine learning focused on business users. Recognized for his entrepreneurship and support in the technology industry, Marc was featured on Hardbacon, a financial technology company, and the Top 36 Angel Investors in Canada list in 2021.
President and Chief Executive Officer
Marc Altshuller
Neil Whitney was a founding member of the original Varicent leadership team. As COO, he oversees the company’s product, service and customer operations. He has led high-growth teams in sales, marketing, product, design, services, cloud, support and operations. His executive experience ranges from startup to large enterprise. From motivating small innovative teams to guiding large, distributed teams, Neil can deliver sophisticated platforms for a variety of use cases. He is passionate about analytics, customer success, and creating experiences that users love.
Chief Operating Officer
Neil Whitney
Karoline Chan, CHRO at Varicent, is responsible for all aspects of the company’s human resources strategy, including talent management, employee communications, leadership development, compensation and benefits. She works closely with Varicent’s leaders to continue building a culture that attracts, retains, and develops the best team.
Chief Human Resources Officer
Karoline Chan
SPECIAL REPORT
Home
Bio
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
“PFR at Markel is making important structural changes to support more defined product differentiation between professional liability and management liability”
Christopher Kelen,
Markel Canada
Read on
Award Winner
VARICENT CANADA OPCO
Jason Loh
Chief Product Officer
Neil Whitney
Chief Operating Officer
Marc Altshuller
President and Chief Executive Officer
Leadership
Headquarters:
Toronto, ON, Canada
Year founded:
2020
Number of employees:
750
Phone:
647 374 5501
Email:
info@varicent.com
Website:
varicent.com
LinkedIn:
linkedin.com/company/
varicent
SPECIAL REPORT
Home
Bio
Marc Altshuller is president and CEO of Varicent. Under his leadership, Varicent has also acquired and integrated Symon.AI, an augmented intelligence solution for data ingestion, data preparation, advanced analytics, data science, and machine learning focused on business users. Recognized for his entrepreneurship and support in the technology industry, Marc was featured on Hardbacon, a financial technology company, and the Top 36 Angel Investors in Canada list in 2021.
President and Chief Executive Officer
Marc Altshuller
Neil Whitney was a founding member of the original Varicent leadership team. As COO, he oversees the company’s product, service and customer operations. He has led high-growth teams in sales, marketing, product, design, services, cloud, support and operations. His executive experience ranges from startup to large enterprise. From motivating small innovative teams to guiding large, distributed teams, Neil can deliver sophisticated platforms for a variety of use cases. He is passionate about analytics, customer success, and creating experiences that users love.
Chief Operating Officer
Neil Whitney
Karoline Chan, CHRO at Varicent, is responsible for all aspects of the company’s human resources strategy, including talent management, employee communications, leadership development, compensation and benefits. She works closely with Varicent’s leaders to continue building a culture that attracts, retains, and develops the best team.
Chief Human Resources Officer
Karoline Chan
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
Karoline Chan
Chief Human Resources Officer
Karoline Chan, CHRO at Varicent, is responsible for all aspects of the company’s human resources strategy, including talent management, employee communications, leadership development, compensation and benefits. She works closely with Varicent’s leaders to continue building a culture that attracts, retains, and develops the best team.
Chief Human Resources Officer
Karoline Chan
Robert Levine
Chief Financial Officer
Robert Levine has more than 20 years of experience in financial leadership, private equity and investment banking roles in the enterprise software, telecommunications, internet infrastructure, and media industries. Robert is a key partner to the leadership team in achieving success by growing the business both organically and through acquisitions and delivering long-term sustainable financial results.
Chief Financial Officer
Robert Levine
Robert Levine
Chief Financial Officer
Robert Levine has more than 20 years of experience in financial leadership, private equity and investment banking roles in the enterprise software, telecommunications, internet infrastructure, and media industries. Robert is a key partner to the leadership team in achieving success by growing the business both organically and through acquisitions and delivering long-term sustainable financial results.
Chief Financial Officer
Robert Levine
Jason Loh
Chief Product Officer
Jason Loh is CPO at Varicent. With a continuous commitment to innovation and pushing what’s next, he leads the overall product strategy and vision for the company, including product growth and design initiatives. In collaboration with Varicent’s sales, marketing, and customer success teams, he plays an integral role in aligning the goals of each Varicent solution with the overall mission and unique needs
of customers.
Jason is a seasoned SaaS professional with over 20 years of experience launching new products, delivering hyper growth, and leading commercial teams. Prior to Varicent, he was global head of sales and marketing solutions at Anaplan, where he spearheaded the commercial strategy for its sales and marketing solutions. He also played a key role in the growth of other notable companies including Oracle, Apttus, and SAP. He earned a degree in applied mathematics from the University of California.
Chief Product Officer
Jason Loh
Jason Loh
Chief Product Officer
Jason Loh is CPO at Varicent. With a continuous commitment to innovation and pushing what’s next,
he leads the overall product strategy and vision for
the company, including product growth and design initiatives. In collaboration with Varicent’s sales, marketing, and customer success teams, he plays an integral role in aligning the goals of each Varicent solution with the overall mission and unique needs
of customers.
Jason is a seasoned SaaS professional with over
20 years of experience launching new products, delivering hyper growth, and leading commercial teams. Prior to Varicent, he was global head of sales and marketing solutions at Anaplan, where he spearheaded the commercial strategy for its sales and marketing solutions. He also played a key role in the growth of other notable companies including Oracle, Apttus, and SAP. He earned a degree in applied mathematics from the University of California.
Chief Product Officer
Jason Loh
Karoline Chan
Chief Human Resources Officer
Jason Loh is CPO at Varicent. With a continuous commitment to innovation and pushing what’s next, he leads the overall product strategy and vision for the company, including product growth and design initiatives. In collaboration with Varicent’s sales, marketing, and customer success teams, he plays an integral role in aligning the goals of each Varicent solution with the overall mission and unique needs of customers.
Jason is a seasoned SaaS professional with over 20 years of experience launching new products, delivering hyper growth, and leading commercial teams. Prior to Varicent, he was global head of sales and marketing solutions at Anaplan, where he spearheaded the commercial strategy for its sales and marketing solutions. He also played a key role in the growth of other notable companies including Oracle, Apttus, and SAP. He earned a degree in applied mathematics from the University
of California.
Chief Product Officer
Jason Loh
Varicent Canada Opco is the leading provider of innovative sales performance management software focused on helping organizations plan, operate, and pay to drive sales performance and growth. With a full suite of solutions to assist in smarter territory and quota planning, efficient lead-to-revenue operations, and the fastest and most flexible way to pay sellers accurately and on time, Varicent is the trusted SPM solution for customers worldwide. The company combines powerful SPM technology with its augmented intelligence-powered platform to enable customers to quickly and easily see and address sales trends, problem areas, and opportunities by predicting outcomes and prescribing actions to optimize revenue.
Marcus Hearne
Chief Marketing Officer
Matt Whitney
Chief Technology Officer
Karen Bannister, CM
Vice President, Marketing
Sarah M Stewart
Associate Vice President,
Leasing and Call Centre Operations
Marcus Hearne is CMO at Varicent. Prior to joining the company, he was the senior vice president of product and solutions management at SDL. He has previous experience advancing marketing and product objectives at Tata Consulting Services, IBM, and SPSS.
With over 20+ years of experience in global B2B marketing and product management, Marcus has often played a direct role in the delivery of multi-million-dollar revenues, facilitating sustainable growth, and creating market leadership. He is an expert in developing offerings and marketing strategies to penetrate global markets across industries, having successfully developed and launched new products, and strengthened positions in highly competitive and dynamic domestic and international markets. Marcus has a Bachelor of Commerce degree from the University of Melbourne.
Chief Marketing Officer
Marcus Hearne
Matt Whitney is Varicent’s chief technology officer, working to enhance software capabilities, develop and launch new product services, and utilize his vast industry knowledge to extend the market leadership of the company’s product offerings. Matt has led Varicent’s development team from inception through acquisition. As a part of the founding Varicent team, he led the development team in blending IBM and Varicent technology, notably extending Varicent’s industry leading performance through the Premium Performance add-on and creating Varicent’s next-generation cloud product on IBM Cloud. Today, Matt applies his deep knowledge of data science to specific industry use cases, leading the creation of new products in sales performance management and revenue growth.
Chief Technology Officer
Matt Whitney
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and Call Centre Operations
Sarah M Stewart
Marcus Hearne
Chief Marketing Officer
Sarah M Stewart
Associate Vice President, Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Matt Whitney
Chief Technology Officer
Marcus Hearne is CMO at Varicent. Prior to joining the company, he was the senior vice president of product and solutions management at SDL. He has previous experience advancing marketing and product objectives at Tata Consulting Services, IBM, and SPSS.
With over 20+ years of experience in global B2B marketing and product management, Marcus has often played a direct role in the delivery of multi-million-dollar revenues, facilitating sustainable growth, and creating market leadership. He is an expert in developing offerings and marketing strategies to penetrate global markets across industries, having successfully developed and launched new products, and strengthened positions in highly competitive and dynamic domestic and international markets. Marcus has a Bachelor of Commerce degree from the University of Melbourne.
Chief Marketing Officer
Marcus Hearne
Matt Whitney is Varicent’s chief technology officer, working to enhance software capabilities, develop and launch new product services, and utilize his vast industry knowledge to extend the market leadership of the company’s product offerings. Matt has led Varicent’s development team from inception through acquisition. As a part of the founding Varicent team, he led the development team in blending IBM and Varicent technology, notably extending Varicent’s industry leading performance through the Premium Performance add-on and creating Varicent’s next-generation cloud product on IBM Cloud. Today, Matt applies his deep knowledge of data science to specific industry use cases, leading the creation of new products in sales performance management and revenue growth.
Chief Technology Officer
Matt Whitney
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at
The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and
Call Centre Operations
Sarah M Stewart
Marcus Hearne
Chief Marketing Officer
Karen Bannister, CM
Vice President, Marketing
Matt Whitney
Chief Technology Officer
Sarah M Stewart
Associate
Vice President, Leasing and Call Centre Operations
Marcus Hearne is CMO at Varicent. Prior to joining the company, he was the senior vice president of product and solutions management at SDL. He has previous experience advancing marketing and product objectives at Tata Consulting Services, IBM, and SPSS.
With over 20+ years of experience in global B2B marketing and product management, Marcus has often played a direct role in the delivery of multi-million-dollar revenues, facilitating sustainable growth, and creating market leadership. He is an expert in developing offerings and marketing strategies to penetrate global markets across industries, having successfully developed and launched new products, and strengthened positions in highly competitive and dynamic domestic and international markets. Marcus has a Bachelor of Commerce degree from the University of Melbourne.
Chief Marketing Officer
Marcus Hearne
Matt Whitney is Varicent’s chief technology officer, working to enhance software capabilities, develop and launch new product services, and utilize his vast industry knowledge to extend the market leadership of the company’s product offerings. Matt has led Varicent’s development team from inception through acquisition. As a part of the founding Varicent team, he led the development team in blending IBM and Varicent technology, notably extending Varicent’s industry leading performance through the Premium Performance add-on and creating Varicent’s next-generation cloud product on IBM Cloud. Today, Matt applies his deep knowledge of data science to specific industry use cases, leading the creation of new products in sales performance management and revenue growth.
Chief Technology Officer
Matt Whitney
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the
Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years
of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential
lead generation, and overall customer experience excellence through operation
of the company’s internal customer
service department.
Associate Vice President,
Leasing and Call Centre Operations
Sarah M Stewart
“By remaining agile and on top of the market, we are building trusting and benevolent relationships with our amazing broker force”
Christopher Kelen,
Markel Canada
“By remaining agile and on
top of the market, we are building trusting and benevolent relationships with our amazing broker force”
Christopher Kelen,
Markel Canada
Markel Canada is a leading P&C insurer that operates as a syndicate of Lloyd’s. The company is a leader in liability, with developing specialty sectors and user-friendly online business solutions. Markel’s three Canadian offices house market-leading underwriters who work with clients to offer optimal risk management solutions, while their dedicated claims team ensures each claim is handled promptly, professionally and fairly. Their parent company, Markel International, is a subsidiary of Markel Corporation, a US-based holding company for insurance and investment operations around the world.
Professional and financial risks (PFR) is a significant business area for Markel both in Canada and across their global operations. PFR in Canada covers their extensive professional liability and management liability appetite, and also includes their Cyber 360, fintech and financial institutions products.
What distinguishes the PFR team from the competition? “At Markel Canada, we have seen a surplus of sustainable growth in our PFR department, and it’s due to a few different factors,” says Christopher Kelen, vice president of PFR. “Firstly, our product suite; historically, Markel’s MGA-based roots placed us as a specialty market with the ability to write a lot of very niche risks. Although this is still true, our team has done a lot of work to help redefine our appetite and rolled out clearer products and underwriting practices to help establish who we are in the PFR landscape.”
An example of this is their fintech product. As one of the only providers, Markel was able to position itself as a leader in the field. Other offerings and examples include providing an internal Canadian claims team, offering the Markel Connect product that delivers online solutions for small business E&O and D&O, as well as the ability to deploy excess limit capacity on the D&O
and E&O towers of some of Canada’s
larger companies.
“By remaining agile and
on top of the market, we are building trusting and benevolent relationships with our amazing
broker force”
Christopher Kelen,
Markel Canada
Furthermore, growth has empowered the PFR team to acquire some of the best and brightest underwriting talent in Canada.
Kelen heads the PFR team and has underwriting representation and authority across all provinces and territories. With domestic capacity and claims handling being one of the strongest benefits of choosing to bind business with Markel Canada, they’re equally backed and supported by Markel International, their professional indemnity team, and have access to knowledge and resources from experts in the PFR landscape. This allows Markel Canada to seamlessly integrate and enhance new products, policyholder services and underwriting practices into their offering with confidence. This enables Markel Canada’s brokers and clients to feel informed, protected and supported from the moment they approach them for a quote.
What’s in the near future for the Markel
PFR team? “PFR at Markel is making important structural changes to support more defined product differentiation between professional liability and management liability,” Kelen says.
“Part of this change includes underwriters and leadership dedicated to professional liability, which includes fintech, tech E&O and cyber, as well as a similar structure dedicated to management liability and financial institutions.”