Profile
“My strongest professional quality is my ability to build trust and long-term relationships, whether with clients, colleagues, or stakeholders”
Danny Ibrahim,
KeyRate Mortgage
Jessica Ciccozzi GAICD is recognised as one of Australia’s foremost HR and business transformation executives. As the Founder & Managing Director of East Executive, she partners with boards, CEOs, and leadership teams to drive enterprise transformation, accelerate growth, and strengthen organisational performance.With more than two decades of experience, Ciccozzi advises private, public, and government organisations across a range of industries, including defence & space, higher education, cyber & technology, mining, manufacturing, aviation/aerospace, and professional services. She is frequently called upon during periods of growth, M&As, or turnaround to deliver rapid, high-impact outcomes that restore confidence at the board and executive levels, strengthen governance, and position organisations for sustainable success.
A GAICD-qualified executive, Ciccozzi brings deep expertise in organisational design, workforce strategy, M&A governance, change, and transformation. Her commercial, pragmatic, and strategic approach enables organisations to de-risk change, align people and strategy, and make confident, data-informed decisions that build capability and long-term value.
Highly commercial and results-driven, Ciccozzi is passionate about business growth, unlocking efficiency, and challenging traditional approaches to achieve a competitive edge. Recognised for her leadership, innovation, and impact, she continues to shape industries, influence leaders, and deliver outcomes that matter.
111 North Bridge Road #07-30, Peninsula Plaza, Singapore 179098
+61 481 794 719
jessica.ciccozzi@eastexecutive.com
linkedin.com/in/jessicaciccozz
eastexecutive.com
Jessica Ciccozzi
Founder and Managing Director East Executive
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Bio
Milestones
Profile
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Bio
Milestones
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Special Report
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Bio
Milestones
“I’ve always believed that if you love what you do, you’ll never settle, and that attitude has guided every decision I’ve made”
Danny Ibrahim,
KeyRate Mortgage
2006
2010
2012-2023
2023 – Present
2024
National HR Manager at Exact Contracting
2006
HR Manager at QinetiQ
2010
Executive General Manager HR, Communications & Brand at QinetiQ
2019, 2020, 2021: WGEA Employer of Choice
2022: Innovative HR Teams Award by HRD
2012-2023
Founder and Managing Director at East Executive
Advisory Board and Risk Committee Member (multiple companies)
2023 – Present
Advisory Board and Risk Committee Member at multiple companies
2024
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
As a founding member of WOW! (Women. Opportunity. Winning.), an employee resource group created for all women of Ryan Specialty, Phillips Topping has long championed for women in the industry.
“It’s very important to set an example and to not only inspire but mentor other females,” she adds.
In addition to her sharp marketing eye, the key to Phillips Topping’s success lies in her high-energy approach and positive attitude.
“As the leader of a team, it’s important to motivate and encourage your team members. People work very hard and do their best and it’s important to recognize these efforts. For my career overall, my attitude has been one of curiosity. The more you can learn, the better you’ll understand the business, and then the deeper your knowledge will become, making you a better team member.”
Chief underwriting officer of executive risk at Chubb
President of financial insurance solutions at Kemper
Chief underwriting officer at Axis Capital
CEO of global Insurance at Endurance
CEO of global Insurance at Sompo International
A significant part of his focus today is staying ahead of regulatory change while maintaining a seamless client experience. He tracks updates from regulators and lenders closely and works with his teams to adjust systems as needed.
“My approach to my role and my career has always been rooted in passion, focus, and a relentless pursuit of excellence,” he says. “I’ve never been driven solely by profit or business metrics. I believe in hiring great talent, trusting them, and pushing boundaries because innovation doesn’t come from playing it safe.”
His experience isn’t limited to Canada. Ibrahim has worked in the US and UAE, which shaped his global perspective and comfort with adapting to different markets. He thrives on risk, viewing setbacks as stepping stones to progress.
“I’ve always believed that if you love what you do, you’ll never settle, and that attitude has guided every decision I’ve made,” he adds.
That outlook continues to guide his work and reflects his broader goal of helping move the industry forward. Through his brokerage, lending company, and legal services, Ibrahim is focused on creating long-term value for his clients, his teams, and others working in the field.