Profile
“My strongest professional quality is my ability to build trust and long-term relationships, whether with clients, colleagues, or stakeholders”
Danny Ibrahim,
KeyRate Mortgage
As human resources director, Tracey McPherson leads the way in implementing Kuehne+Nagel Australia’s strategic vision from a Human Resources perspective. She oversees talent acquisition efforts, and steers professional development initiatives to further maximise employees’ potential.
Boasting a career timeline across four decades, McPherson brings with her an invaluable wealth of experiences in human resource management, corporate communications, and administration, accumulated prior to joining Kuehne+Nagel in 2018.
First working with National Australia Bank from 1983 to 1988 as a team supervisor, McPherson then joined BASF in 1988. There, she had a highly successful career which culminated in her role as head of HR in Australia and New Zealand. While with BASF, her team achieved a finalist position in the 2013 Australian HR Team of the Year Awards – a testament to her professional excellence. She is a graduate of The University of Swinburne in Strategic Human Resources Management (2000) and the Melbourne Mt. Eliza Business School in HR Business Leadership (2008).
A passionate professional, McPherson is a member of the Australian Human Resources Directors Forum, Australian Human Resources Institute, and an internationally accredited coach with the International Coaching Federation (2014), completing the Australian Company Director’s Course (2018) and accredited Executive Coach by Korn Ferry (2021, 2022).
In addition to her HRD role since 2023 she has been the Country Lead for Sustainability and Employee ESG initiatives.
Level 6, 484 St Kilda Road, Melbourne 3006
+61 409 235 825
tracey.mcpherson@kuehne-nagel.com
linkedin.com/in/tracey-mcpherson-89296919
kuehne-nagel.com/au
Tracey McPherson
Human Resources Director Kuehne+Nagel Australia
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Profile
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Milestones
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Bio
Milestones
“I’ve always believed that if you love what you do, you’ll never settle, and that attitude has guided every decision I’ve made”
Danny Ibrahim,
KeyRate Mortgage
1983–1988
1989–1993
1994–2002
2005–2018
2018–Present
International Banking Officer, Team Supervisor at National Australia Bank
1983–1988
Personnel and Administrative Officer at BASF
1989–1993
HR Officer at BASF
1994–2002
2005–2007: HR and Internal Communications Manager, ANZ at BASF
2008–2010: HR and Corporate Communications Manager, ANZ at BASF
2010–2011: Senior Manager, HR and Corporate Communications, ANZ at BASF
2011–2018: Head of Human Resources, Australia and NZ at BASF
2005–2018
Human Resources Director at Kuehne+Nagel
2018–Present
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
As a founding member of WOW! (Women. Opportunity. Winning.), an employee resource group created for all women of Ryan Specialty, Phillips Topping has long championed for women in the industry.
“It’s very important to set an example and to not only inspire but mentor other females,” she adds.
In addition to her sharp marketing eye, the key to Phillips Topping’s success lies in her high-energy approach and positive attitude.
“As the leader of a team, it’s important to motivate and encourage your team members. People work very hard and do their best and it’s important to recognize these efforts. For my career overall, my attitude has been one of curiosity. The more you can learn, the better you’ll understand the business, and then the deeper your knowledge will become, making you a better team member.”
Chief underwriting officer of executive risk at Chubb
President of financial insurance solutions at Kemper
Chief underwriting officer at Axis Capital
CEO of global Insurance at Endurance
CEO of global Insurance at Sompo International
A significant part of his focus today is staying ahead of regulatory change while maintaining a seamless client experience. He tracks updates from regulators and lenders closely and works with his teams to adjust systems as needed.
“My approach to my role and my career has always been rooted in passion, focus, and a relentless pursuit of excellence,” he says. “I’ve never been driven solely by profit or business metrics. I believe in hiring great talent, trusting them, and pushing boundaries because innovation doesn’t come from playing it safe.”
His experience isn’t limited to Canada. Ibrahim has worked in the US and UAE, which shaped his global perspective and comfort with adapting to different markets. He thrives on risk, viewing setbacks as stepping stones to progress.
“I’ve always believed that if you love what you do, you’ll never settle, and that attitude has guided every decision I’ve made,” he adds.
That outlook continues to guide his work and reflects his broader goal of helping move the industry forward. Through his brokerage, lending company, and legal services, Ibrahim is focused on creating long-term value for his clients, his teams, and others working in the field.