Headquarters:
2 Hillcrest Ave, Ringwood, Vic 3134
Year founded:
2002
Number of employees:
153
Phone:
03 9955 1700
Email:
EastLinkAdmin@connecteast.com.au
Website:
eastlink.com.au
LinkedIn:
linkedin.com/company/connecteast
CONNECTEAST
Richard Breslin
Global Board Director and Managing Director – APAC
Nicky Harrison
Director – People, Culture and Safety
Amit Patel
General Manager
Leadership
Richard Breslin has spent more than 25 years at Populous, delivering some of the world’s most iconic stadiums, venues, events and precincts across the UK, Portugal, Italy, South Africa, New Zealand, Australia and Hong Kong. He has played leading roles in major public architecture projects, including the Melbourne and Olympic Parks Redevelopment, Wembley Stadium, the London 2012 Olympic Master Plan, Eden Park in Auckland, ICC Sydney, Soccer City in Johannesburg and Hong Kong’s Kai Tak Sports Park. A highly experienced team leader and communicator, Breslin is dedicated to balancing stakeholder requirements with design excellence, creating people-focused venues that strengthen communities and leave lasting legacies.
Global Board Director and Managing Director – APAC
Richard Breslin
As Kinetic’s director of people, culture and safety in New Zealand, Nicky Harrison has over 30 years of experience as a human resources and safety compliance professional. Over the last 16 years, she has held senior leadership roles within the transportation, aviation and logistics sectors, focusing on developing a workplace culture that delivers business outcomes and drives high performance and engagement within teams. Her areas of expertise include employee and industrial relations, change management, safety and compliance, training and talent management, employee wellbeing and employee engagement.
Director – People, Culture and Safety
Nicky Harrison
Amit Patel is passionate about the Mark Moran Group’s vision to be a world leader and innovator in retirement and aged care. A key member of the executive team, he brings over 15 years of experience in aged care and multiple qualifications in finance, business and front-line management. This combination makes him uniquely suited to oversee group operations. Patel’s strength lies in his hands-on leadership style, strategic team appointments and close oversight of day-to-day activities across the organisation. He is deeply committed to operational excellence, resident experience and supporting staff to deliver high-quality, person-centred care in every service area.
General Manager
Amit Patel
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Michelle Umali
Residential Aged Care Manager
Michelle Umali holds a Bachelor of Nursing from the University of South Australia and has worked as a registered nurse in Adelaide and Queensland. She progressed rapidly into leadership roles, including care coordinator and acting care manager, before joining Mark Moran Vaucluse’s clinical management team. Over three years, she has advanced from clinical care coordinator to residential aged care manager. Umali is dedicated to fostering positive, respectful relationships with residents, families and staff. She finds the most rewarding aspect of her role is making a meaningful difference in residents’ lives while nurturing a supportive, collaborative and high-quality care environment.
Residential Aged Care Manager
Michelle Umali
Max Moran
Sales and Development Executive
As a third-generation member of the Moran family, Max Moran continues the Mark Moran Group’s legacy of leadership in seniors’ planning. Having worked in the business from the ground up, he has gained deep insight into its multidisciplinary services alongside Mark, Evette, the board and executive team. In 2018, he joined full-time and led the development of an enhanced lifestyle and activations program at the flagship Vaucluse residence. Moran later moved into residential sales, where his understanding of the group’s philosophy and strong commercial acumen underpin exceptional engagement with new and prospective members, reflecting a genuine commitment to seniors’ wellbeing.
Sales and Development Executive
Max Moran
ConnectEast owns and operates EastLink, a major transport infrastructure asset connecting Melbourne’s eastern and south-eastern suburbs. EastLink is a 39-kilometre tollway linking the Eastern, Monash, Frankston and Peninsula Link freeways. Since opening in 2008, EastLink has played a significant role in improving connectivity, reducing congestion and supporting economic development across metropolitan Melbourne.
ConnectEast is responsible for the ongoing operation, maintenance and performance of EastLink, managing high daily traffic volumes and ensuring safe, reliable travel for road users. The organisation focuses on asset performance, operational efficiency and continuous improvement, supported by strong governance and disciplined infrastructure management.
Sustainability, innovation and service excellence underpin its approach to delivering long-term value. Through investment in technology, infrastructure monitoring and environmental stewardship, ConnectEast maintains a resilient transport asset that supports commuters, freight movement and community access across the region.
“Monarch E&S has the products, talent, expertise, and reputation to get deals done with our strategic partners and clients, which is essentially table stakes”
Yiana Stavrakis,
Monarch E&S Insurance Services
Vaughan Ludlam
Head of Leasing
Jonathan Lockyer
General Counsel and Company Secretary
Christopher Welty
Chief Human Resources Officer
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Vaughan Ludlam joined Oyster in 2003 as a leasing executive and has led the leasing team since 2007. He oversees retail leasing across our managed retail portfolio, owned by institutional and private clients. Previously, he worked at Retail Solutions, gaining expertise in shopping centre leasing, tenancy mix planning and property development. Ludlam’s leadership drives Oyster’s leasing success.
Head of Leasing
Vaughan Ludlam
Jonathan Lockyer is general counsel and company secretary at Oyster, with over 25 years of experience in corporate, legal, and investment sectors in New Zealand and the UK. His expertise in investment transactions and robust understanding of the operational, regulatory and legal environment in the New Zealand property sector supports Oyster’s operations and leadership team.
General Counsel and Company Secretary
Jonathan Lockyer
Christopher Welty is dedicated to aligning employees with Brown & Riding (B&R)’s vision and values, fostering mutual growth for all. During his tenure, B&R has more than quadrupled in size. He has helped successfully integrate the company through two mergers and has been a strong advocate for many of the company’s important benefit plan enhancements and development programs. He excels at collaboration and has been a key contributor in establishing and promoting the company’s culture and offering programs and opportunities to help employees build a rewarding career.
Welty joined B&R in 2007 as an HR assistant. His dedication and talent earned swift advancement, culminating in his appointment as the firm’s chief human resources officer in 2019.
Chief Human Resources Officer
Christopher Welty
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
maintaining an in-house team of more than 20 programmers to facilitate fast improvements
direct bill options to streamline the payment process for the agent and the insured
providing IVANS policy downloads that enable up to 30 percent labor savings to independent agencies
delivering online capabilities including rating, policy documents, payments, and claims reporting
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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors.
“We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”
Monarch’s sister company, Capitol Special Risks, is now part of the Monarch umbrella to provide retail broker customers with expertise and markets in the professional, management, and cyber liability space.
“I am very proud of our young and dynamic leadership team,” says Derek Borisoff, chief executive officer of Monarch E&S. “Stefanie McLeod, vice president of personal lines, and Devon Borisoff, vice president of commercial lines, are led by Yiana Stavrakis, our very capable president. All three are known standouts in our industry who lead by example in both work ethic and desire to solve problems. Our firm’s outstanding performance is a result of their positive communications with our people, superb carrier relationships, and proactive management style.”
As a full-service MGA and wholesale brokerage, Monarch gives retail insurance brokers access to many different lines of business through its commercial lines, personal lines, professional lines, transportation, mining/energy, CAT property, earthquake, and flood departments.
“Monarch E&S has the products, talent, expertise, and reputation to get deals done with our strategic partners and clients, which is essentially table stakes,” says Yiana Stavrakis, president at Monarch E&S. “How do we go above and beyond? We aim to work on every deal, regardless of size, as if it were our personal account and provide our retail brokers with problem-solving competencies to handle hard-to-place risks. Most competitors do not provide the same level of service for smaller brokers and risks as they do for larger ones. Monarch thrives when it comes to providing solutions for small to mid-market risks.”
relationships and teamwork
embracing and driving change
holding teammates accountable
pursuing excellence with humility
giving back to the community
Furthermore, talent acquisition and retention pose a significant challenge and are at the forefront of most business leaders’ minds during this unique time. The insurance industry has been aware for years of a looming talent shortage caused by the Baby Boomer generation’s retirement and is now experiencing a war for talent.
“Monarch has been able to overcome this talent acquisition challenge by staying true to who we are, a family environment with national resources, which is something we will continue to encourage and promote,” says Stavrakis. “When working for a team like ours, you are not another cog in the wheel but have the opportunity to make your mark and grow with us as we build out Monarch 2.0.”
Monarch E&S Insurance Services is licensed in every state and is continuously finding ways to enhance its team, client, and carrier partner experiences. Get ready for the royal treatment as Monarch 2.0 expands digitally.
“I am very proud of our young and dynamic leadership team. Our firm’s outstanding performance is a result of their positive communications with our people, superb carrier relationships, and proactive management style”
Derek Borisoff,
Monarch E&S Insurance Services
Yiana Stavrakis,
Monarch E&S Insurance Services
