CREDITORWATCH

Patrick Coghlan

Chief Executive Officer

Joe Vartuli

Chief Technology Officer

Matt Jackson

Chief Commercial Officer

Leadership

Patrick Coghlan is the CEO of CreditorWatch, Australia’s only dedicated B2B credit reporting bureau. In 2010, he became one of the three founding employees of CreditorWatch and, since then, has helped establish it as one of the most innovative and fastest-growing data companies in the country. Coghlan’s knowledge and experience have seen him become an industry thought leader, regularly presenting at conferences and providing commentary and insights to the media. His leadership qualities have enabled him to play a key role in developing CreditorWatch’s values and culture, for which the company has won multiple awards.

Chief Executive Officer

Patrick Coghlan

With nearly two decades of experience in the technology sector, Joe Vartuli leads the engineering and development of CreditorWatch’s premier credit management and risk tools. The number of people in the engineering team has increased twentyfold since he joined in 2018, and his work now informs some of the most influential business leaders and policymakers in the country, including the Federal Treasury and many ASX-listed companies. Having obtained his bachelor’s and honours degrees in information technology from the University of Sydney, Vartuli has led high-performing teams to deliver some of the most cutting-edge technology projects in the country.

Chief Technology Officer

Joe Vartuli

Matt Jackson is the chief commercial officer at CreditorWatch and has been with the business for 13 years. He is accountable for all sales, go-to-market, revenue and margin generation. The commercial organisation is divided across four key segments, selling to businesses that range in size from small sole traders to global entities. Under Jackson’s leadership, CreditorWatch’s high-performing sales and go-to-market team has grown to over 125 employees. He is passionate about building and leading world-class teams that share a positive attitude, a customer focus and a commitment to continuous improvement. Jackson has completed a Master of Commerce (USYD) and is a member of the Australian Institute of Company Directors.

Chief Commercial Officer

Matt Jackson

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Fiona Crawford

Chief People and Culture Officer

Joining CreditorWatch in 2021, Fiona Crawford is the chief people and culture officer. Since that time, she has delivered HR initiatives that are innovative, agile and data driven and that generate measurable ROI. With over 25 years of experience in HR, training and coaching across a broad range of industries, her collaborative leadership style, strong commercial acumen and evidence-based approach to HR ensure she is an influential and effective member of the leadership team. She draws on her elite sporting background (two-time medal-winning Olympian in softball) to instil a culture of high performance, continuous improvement and a workplace that proudly celebrates success.

Chief People and Culture Officer

Fiona Crawford

Tony Truong

Chief Credit Officer

Tony Truong is Bizcap’s chief credit officer – APAC, bringing extensive experience in credit risk and lending strategy. He joined the company in 2021 as head of credit, supporting SMEs during the post-pandemic recovery period. He has since played a key role in strengthening Bizcap’s credit capabilities, including leading initiatives that expanded loan sizes from $1 million to $7.5 million. Prior to Bizcap, Truong worked as an underwriting manager at Moula and spent a decade with Serco as a senior evidence assessment officer, as well as 10 years with BP as a senior credit risk analyst.

Chief Credit Officer

Tony Truong

CreditorWatch is a leading Australian data and technology company that provides businesses with access to unique data and innovative credit risk management products. Using its credit risk management platform, businesses can confidently manage their commercial relationships, improve productivity and reduce exposure to financial risk and bad debt. As a commercial credit reporting bureau, CreditorWatch offers a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

“Monarch E&S has the products, talent, expertise, and reputation to get deals done with our strategic partners and clients, which is essentially table stakes”

Yiana Stavrakis, Monarch E&S Insurance Services

Vaughan Ludlam

Head of Leasing

Jonathan Lockyer

General Counsel and Company Secretary

Christopher Welty

Chief Human Resources Officer

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Vaughan Ludlam joined Oyster in 2003 as a leasing executive and has led the leasing team since 2007. He oversees retail leasing across our managed retail portfolio, owned by institutional and private clients. Previously, he worked at Retail Solutions, gaining expertise in shopping centre leasing, tenancy mix planning and property development. Ludlam’s leadership drives Oyster’s leasing success.

Head of Leasing

Vaughan Ludlam

Jonathan Lockyer is general counsel and company secretary at Oyster, with over 25 years of experience in corporate, legal, and investment sectors in New Zealand and the UK. His expertise in investment transactions and robust understanding of the operational, regulatory and legal environment in the New Zealand property sector supports Oyster’s operations and leadership team.

General Counsel and Company Secretary

Jonathan Lockyer

Christopher Welty is dedicated to aligning employees with Brown & Riding (B&R)’s vision and values, fostering mutual growth for all. During his tenure, B&R has more than quadrupled in size. He has helped successfully integrate the company through two mergers and has been a strong advocate for many of the company’s important benefit plan enhancements and development programs. He excels at collaboration and has been a key contributor in establishing and promoting the company’s culture and offering programs and opportunities to help employees build a rewarding career. Welty joined B&R in 2007 as an HR assistant. His dedication and talent earned swift advancement, culminating in his appointment as the firm’s chief human resources officer in 2019.

Chief Human Resources Officer

Christopher Welty

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

maintaining an in-house team of more than 20 programmers to facilitate fast improvements direct bill options to streamline the payment process for the agent and the insured providing IVANS policy downloads that enable up to 30 percent labor savings to independent agencies delivering online capabilities including rating, policy documents, payments, and claims reporting

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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors. “We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”

Monarch’s sister company, Capitol Special Risks, is now part of the Monarch umbrella to provide retail broker customers with expertise and markets in the professional, management, and cyber liability space. “I am very proud of our young and dynamic leadership team,” says Derek Borisoff, chief executive officer of Monarch E&S. “Stefanie McLeod, vice president of personal lines, and Devon Borisoff, vice president of commercial lines, are led by Yiana Stavrakis, our very capable president. All three are known standouts in our industry who lead by example in both work ethic and desire to solve problems. Our firm’s outstanding performance is a result of their positive communications with our people, superb carrier relationships, and proactive management style.” As a full-service MGA and wholesale brokerage, Monarch gives retail insurance brokers access to many different lines of business through its commercial lines, personal lines, professional lines, transportation, mining/energy, CAT property, earthquake, and flood departments. “Monarch E&S has the products, talent, expertise, and reputation to get deals done with our strategic partners and clients, which is essentially table stakes,” says Yiana Stavrakis, president at Monarch E&S. “How do we go above and beyond? We aim to work on every deal, regardless of size, as if it were our personal account and provide our retail brokers with problem-solving competencies to handle hard-to-place risks. Most competitors do not provide the same level of service for smaller brokers and risks as they do for larger ones. Monarch thrives when it comes to providing solutions for small to mid-market risks.”

relationships and teamwork embracing and driving change holding teammates accountable pursuing excellence with humility giving back to the community

Furthermore, talent acquisition and retention pose a significant challenge and are at the forefront of most business leaders’ minds during this unique time. The insurance industry has been aware for years of a looming talent shortage caused by the Baby Boomer generation’s retirement and is now experiencing a war for talent. “Monarch has been able to overcome this talent acquisition challenge by staying true to who we are, a family environment with national resources, which is something we will continue to encourage and promote,” says Stavrakis. “When working for a team like ours, you are not another cog in the wheel but have the opportunity to make your mark and grow with us as we build out Monarch 2.0.” Monarch E&S Insurance Services is licensed in every state and is continuously finding ways to enhance its team, client, and carrier partner experiences. Get ready for the royal treatment as Monarch 2.0 expands digitally.

“I am very proud of our young and dynamic leadership team. Our firm’s outstanding performance is a result of their positive communications with our people, superb carrier relationships, and proactive management style”

Derek Borisoff, Monarch E&S Insurance Services

Yiana Stavrakis, Monarch E&S Insurance Services