Oyster Management Limited

Mark Schiele

Chief Executive Officer

Rachel Barr

Chief Operating Officer

Steven Harris

General Manager – Investment

Leadership

Mark Schiele, CEO of Oyster Property Group, joined Prime Retail Management in 1997 as general manager and became a board member in 2001. Following Prime Retail’s acquisition of Oyster in 2010, he joined its board, shaping strategic growth. He has been instrumental in expanding the Dress-Smart Outlet Centre chain, leading the merger with Prime Retail, and growing the funds management business. As CEO, Schiele drives leadership, innovation and expansion, managing retail and wholesale property funds, forming global capital partnerships and overseeing a $1.8 billion commercial property portfolio. His expertise continues to propel Oyster’s success.

Chief Executive Officer

Mark Schiele

Rachel Barr, COO at Oyster Property Group, joined in 2014 and oversees the company’s financial and operational functions. With over 20 years of experience in accounting and finance across New Zealand and the UK, she brings deep expertise to her role. Previously, she spent nine years at NZX-listed Goodman Property Trust, playing a key role in its growth from $250 million to over $2 billion in property assets. Barr’s leadership and strategic insight are integral to Oyster’s success, driving efficiency and growth across its operations.

Chief Operating Officer

Rachel Barr

Steven Harris joined Oyster in 2012 as general manager – property, overseeing the commercial property portfolio. In 2023, he became general manager – investment, leading investment strategy, fund structuring, acquisitions, divestments, capital sourcing, and investor relations. With 17 years in New Zealand’s commercial property market and 11 years at Oyster, he brings extensive expertise to his role. Before joining Oyster, he spent six years in commercial property valuation at CBRE. Harris’ strategic leadership continues to drive Oyster’s investment growth and success.

General Manager – Investment

Steven Harris

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Fabio Pagano

General Manager – Property

Fabio Pagano joined Oyster in 2023 as general manager – property, overseeing the strategic direction and management of the commercial property portfolio. With over 15 years of experience, he previously served as fund manager for NZX-listed Investore Property, driving significant growth in the large format retail portfolio. His background includes leading strategy and capital works for New Zealand’s Ministry of Education and holding senior property management roles in Australia. Pagano’s expertise in property strategy and management strengthens Oyster’s leadership team and supports its continued success.

General Manager – Property

Fabio Pagano

Karlene Daniels

General Manager – Risk and Compliance

Karlene Daniels joined Oyster in 2021 and leads risk management, compliance, legal and regulatory functions. With over 15 years of experience in insurance and fund management, she ensures a strong compliance framework. Previously, she was head of risk and compliance for the Pacific region at Tower Insurance and country risk manager at AIG. Daniels’ deep expertise in finance and regulation strengthens Oyster’s governance and risk management.

General Manager – Risk and Compliance

Karlene Daniels

Oyster Management Limited is a leading New Zealand commercial property and fund manager, recognised as a market leader in sourcing and structuring property funds and raising capital. It manages a diverse portfolio of office, industrial, large-format retail, and retail assets across the country. Oyster is committed to building a brighter future, a vision that sits at the core of everything it does. Its values guide its culture and day-to-day interactions with investors, tenants, contractors and colleagues, as well as how it delivers on its vision – “We are one team, leaders, courageous and ethical.”

“Monarch E&S has the products, talent, expertise, and reputation to get deals done with our strategic partners and clients, which is essentially table stakes”

Yiana Stavrakis, Monarch E&S Insurance Services

Vaughan Ludlam

Head of Leasing

Jonathan Lockyer

General Counsel and Company Secretary

Christopher Welty

Chief Human Resources Officer

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Vaughan Ludlam joined Oyster in 2003 as a leasing executive and has led the leasing team since 2007. He oversees retail leasing across our managed retail portfolio, owned by institutional and private clients. Previously, he worked at Retail Solutions, gaining expertise in shopping centre leasing, tenancy mix planning and property development. Ludlam’s leadership drives Oyster’s leasing success.

Head of Leasing

Vaughan Ludlam

Jonathan Lockyer is general counsel and company secretary at Oyster, with over 25 years of experience in corporate, legal, and investment sectors in New Zealand and the UK. His expertise in investment transactions and robust understanding of the operational, regulatory and legal environment in the New Zealand property sector supports Oyster’s operations and leadership team.

General Counsel and Company Secretary

Jonathan Lockyer

Christopher Welty is dedicated to aligning employees with Brown & Riding (B&R)’s vision and values, fostering mutual growth for all. During his tenure, B&R has more than quadrupled in size. He has helped successfully integrate the company through two mergers and has been a strong advocate for many of the company’s important benefit plan enhancements and development programs. He excels at collaboration and has been a key contributor in establishing and promoting the company’s culture and offering programs and opportunities to help employees build a rewarding career. Welty joined B&R in 2007 as an HR assistant. His dedication and talent earned swift advancement, culminating in his appointment as the firm’s chief human resources officer in 2019.

Chief Human Resources Officer

Christopher Welty

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

maintaining an in-house team of more than 20 programmers to facilitate fast improvements direct bill options to streamline the payment process for the agent and the insured providing IVANS policy downloads that enable up to 30 percent labor savings to independent agencies delivering online capabilities including rating, policy documents, payments, and claims reporting

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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors. “We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”

Monarch’s sister company, Capitol Special Risks, is now part of the Monarch umbrella to provide retail broker customers with expertise and markets in the professional, management, and cyber liability space. “I am very proud of our young and dynamic leadership team,” says Derek Borisoff, chief executive officer of Monarch E&S. “Stefanie McLeod, vice president of personal lines, and Devon Borisoff, vice president of commercial lines, are led by Yiana Stavrakis, our very capable president. All three are known standouts in our industry who lead by example in both work ethic and desire to solve problems. Our firm’s outstanding performance is a result of their positive communications with our people, superb carrier relationships, and proactive management style.” As a full-service MGA and wholesale brokerage, Monarch gives retail insurance brokers access to many different lines of business through its commercial lines, personal lines, professional lines, transportation, mining/energy, CAT property, earthquake, and flood departments. “Monarch E&S has the products, talent, expertise, and reputation to get deals done with our strategic partners and clients, which is essentially table stakes,” says Yiana Stavrakis, president at Monarch E&S. “How do we go above and beyond? We aim to work on every deal, regardless of size, as if it were our personal account and provide our retail brokers with problem-solving competencies to handle hard-to-place risks. Most competitors do not provide the same level of service for smaller brokers and risks as they do for larger ones. Monarch thrives when it comes to providing solutions for small to mid-market risks.”

relationships and teamwork embracing and driving change holding teammates accountable pursuing excellence with humility giving back to the community

Furthermore, talent acquisition and retention pose a significant challenge and are at the forefront of most business leaders’ minds during this unique time. The insurance industry has been aware for years of a looming talent shortage caused by the Baby Boomer generation’s retirement and is now experiencing a war for talent. “Monarch has been able to overcome this talent acquisition challenge by staying true to who we are, a family environment with national resources, which is something we will continue to encourage and promote,” says Stavrakis. “When working for a team like ours, you are not another cog in the wheel but have the opportunity to make your mark and grow with us as we build out Monarch 2.0.” Monarch E&S Insurance Services is licensed in every state and is continuously finding ways to enhance its team, client, and carrier partner experiences. Get ready for the royal treatment as Monarch 2.0 expands digitally.

“I am very proud of our young and dynamic leadership team. Our firm’s outstanding performance is a result of their positive communications with our people, superb carrier relationships, and proactive management style”

Derek Borisoff, Monarch E&S Insurance Services

Yiana Stavrakis, Monarch E&S Insurance Services