VOCO

Julia Dol

Chief Executive Officer

Dudley Harris

Chief Technology Officer

Vaughn Woods

General Manager – Consulting

Leadership

Julia Dol is responsible for the strategic direction, growth, culture and day-to-day operations of the business. With a career spanning major New Zealand corporates, multinationals and public sector organisations, she brings a strong blend of commercial acumen, technology insight and hands-on leadership. Her experience includes business transformation, complex negotiations, and large-scale ICT procurement across telecommunications, IT, infrastructure, consumer goods and finance. Dol leads with openness and accessibility, making time for people across the business. Known for being consistent and fair, she empowers her team to own their work while stepping in when needed. She places strong emphasis on recognising effort as well as results and takes a genuine interest in individual strengths and long-term career development.

Chief Executive Officer

Julia Dol

Dudley Harris brings over 20 years of experience across ICT strategy, enterprise architecture and strategic sourcing. He has led large-scale initiatives across government and enterprise clients, including designing New Zealand’s first enterprise-scale IPT-based contact centre. He is known for his deep market knowledge, practical thinking and clear, grounded advice. Harris leads by working closely with his team rather than from a distance, taking time to explain decisions and build shared understanding. Approachable and curious, he encourages open discussion, supports problem-solving and creates an environment where people feel confident to ask questions and contribute ideas.

Chief Technology Officer

Dudley Harris

Vaughn Woods brings over 20 years of experience across business change, information technology and finance. He has led major transformation programs, developed operating models, managed global ICT operations and negotiated complex multi-vendor arrangements. His strength lies in translating strategy into practical, deliverable plans. Woods leads with steadiness and a constructive mindset, helping teams stay focused under pressure. He is intentional about building capability in others, using coaching and mentorship to strengthen team performance. He fosters trust, accountability and a culture where people are supported to grow while delivering strong outcomes.

General Manager – Consulting

Vaughn Woods

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Andrew Clark

General Manager – Sales

Andrew Clark has over 25 years of experience across business and digital transformation, finance leadership, strategy and commercial negotiation. He leads client engagement and assurance services across Australia, New Zealand and the South Pacific. Clark is known for his energetic, direct leadership style and ability to simplify complexity. He works closely with teams, bringing practical experience and a collaborative approach that lifts performance. He is equally focused on learning from others and contributing to their development, creating strong alignment between clients, teams and business outcomes.

General Manager – Sales

Andrew Clark

Jeanne Viljoen

General Manager – Applications

Jeanne Viljoen leads multidisciplinary teams across project management, functional consulting, engineering, testing and support. With more than 20 years of enterprise technology delivery experience, she is known for balancing commercial outcomes with a strong focus on people. Viljoen leads with empathy and integrity, maintaining high standards while modelling them herself. During critical delivery phases, she works alongside her teams to support execution and collaboration. Mentoring is central to her leadership style, with a strong track record of developing emerging leaders, supporting career progression and building capability across technical and consulting teams.

General Manager – Applications

Jeanne Viljoen

Voco is a New Zealand-owned independent advisory firm trusted by government and enterprise clients to deliver transformation. For 25 years, the firm has helped organisations move faster and smarter across strategy, systems and software, simplifying complexity and delivering impact. What sets Voco apart as a workplace is a culture grounded in four core values: being purposefully restless, getting things done, operating as a trusted powerhouse and putting people first. These values guide how the team works, collaborates and maintains high standards in delivery. The firm places strong emphasis on mindset as well as capability, seeking individuals who challenge the status quo, think critically and enjoy solving complex problems. Its people contribute to major transformation programs across New Zealand, combining the scale and pace of consulting with the close-knit culture of a smaller, independent organisation. Voco offers stable and meaningful work, supported by realistic workloads, genuine recognition and leadership that prioritises people over politics. Employees benefit from competitive remuneration, bonuses and referral incentives; flexible hybrid working; a corporate discount program; birthday bonuses; wellbeing allowance; EAP access; paid training and development; and the option to purchase additional leave. With strong leadership support and a focus on growth, Voco provides accelerated career development opportunities alongside work that creates tangible impact across New Zealand.

“Monarch E&S has the products, talent, expertise, and reputation to get deals done with our strategic partners and clients, which is essentially table stakes”

Yiana Stavrakis, Monarch E&S Insurance Services

Vaughan Ludlam

Head of Leasing

Jonathan Lockyer

General Counsel and Company Secretary

Christopher Welty

Chief Human Resources Officer

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Vaughan Ludlam joined Oyster in 2003 as a leasing executive and has led the leasing team since 2007. He oversees retail leasing across our managed retail portfolio, owned by institutional and private clients. Previously, he worked at Retail Solutions, gaining expertise in shopping centre leasing, tenancy mix planning and property development. Ludlam’s leadership drives Oyster’s leasing success.

Head of Leasing

Vaughan Ludlam

Jonathan Lockyer is general counsel and company secretary at Oyster, with over 25 years of experience in corporate, legal, and investment sectors in New Zealand and the UK. His expertise in investment transactions and robust understanding of the operational, regulatory and legal environment in the New Zealand property sector supports Oyster’s operations and leadership team.

General Counsel and Company Secretary

Jonathan Lockyer

Christopher Welty is dedicated to aligning employees with Brown & Riding (B&R)’s vision and values, fostering mutual growth for all. During his tenure, B&R has more than quadrupled in size. He has helped successfully integrate the company through two mergers and has been a strong advocate for many of the company’s important benefit plan enhancements and development programs. He excels at collaboration and has been a key contributor in establishing and promoting the company’s culture and offering programs and opportunities to help employees build a rewarding career. Welty joined B&R in 2007 as an HR assistant. His dedication and talent earned swift advancement, culminating in his appointment as the firm’s chief human resources officer in 2019.

Chief Human Resources Officer

Christopher Welty

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

maintaining an in-house team of more than 20 programmers to facilitate fast improvements direct bill options to streamline the payment process for the agent and the insured providing IVANS policy downloads that enable up to 30 percent labor savings to independent agencies delivering online capabilities including rating, policy documents, payments, and claims reporting

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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors. “We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”

Monarch’s sister company, Capitol Special Risks, is now part of the Monarch umbrella to provide retail broker customers with expertise and markets in the professional, management, and cyber liability space. “I am very proud of our young and dynamic leadership team,” says Derek Borisoff, chief executive officer of Monarch E&S. “Stefanie McLeod, vice president of personal lines, and Devon Borisoff, vice president of commercial lines, are led by Yiana Stavrakis, our very capable president. All three are known standouts in our industry who lead by example in both work ethic and desire to solve problems. Our firm’s outstanding performance is a result of their positive communications with our people, superb carrier relationships, and proactive management style.” As a full-service MGA and wholesale brokerage, Monarch gives retail insurance brokers access to many different lines of business through its commercial lines, personal lines, professional lines, transportation, mining/energy, CAT property, earthquake, and flood departments. “Monarch E&S has the products, talent, expertise, and reputation to get deals done with our strategic partners and clients, which is essentially table stakes,” says Yiana Stavrakis, president at Monarch E&S. “How do we go above and beyond? We aim to work on every deal, regardless of size, as if it were our personal account and provide our retail brokers with problem-solving competencies to handle hard-to-place risks. Most competitors do not provide the same level of service for smaller brokers and risks as they do for larger ones. Monarch thrives when it comes to providing solutions for small to mid-market risks.”

relationships and teamwork embracing and driving change holding teammates accountable pursuing excellence with humility giving back to the community

Furthermore, talent acquisition and retention pose a significant challenge and are at the forefront of most business leaders’ minds during this unique time. The insurance industry has been aware for years of a looming talent shortage caused by the Baby Boomer generation’s retirement and is now experiencing a war for talent. “Monarch has been able to overcome this talent acquisition challenge by staying true to who we are, a family environment with national resources, which is something we will continue to encourage and promote,” says Stavrakis. “When working for a team like ours, you are not another cog in the wheel but have the opportunity to make your mark and grow with us as we build out Monarch 2.0.” Monarch E&S Insurance Services is licensed in every state and is continuously finding ways to enhance its team, client, and carrier partner experiences. Get ready for the royal treatment as Monarch 2.0 expands digitally.

“I am very proud of our young and dynamic leadership team. Our firm’s outstanding performance is a result of their positive communications with our people, superb carrier relationships, and proactive management style”

Derek Borisoff, Monarch E&S Insurance Services

Yiana Stavrakis, Monarch E&S Insurance Services