Headquarters:
Level 1, 31 Troode St, West Perth, WA 6005
Year founded:
1997
Number of employees:
4,000
Phone:
1800 994 608
Email:
Contact@tsagroup.com.au
Website:
tsagroup.com.au
LinkedIn:
linkedin.com/company/tsa-group-australia
“We’re focused on purpose-driven behaviour for office utilization versus traditional notions of where work gets done. … Our goal is to remain agile and continue to innovate in this relatively new hybrid environment”
Frank Monteleone,
Rexall Pharmacy Group
Read on
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TSA GROUP
Luke Kenny
Chief Executive Officer
Zahra Peggs
Chief People and Corporate Affairs Officer
Blaine Slater
Chief Growth Officer
Leadership
Luke Kenny joined TSA Group in 2005 and took over leadership of the company in 2013. He has overseen the successful expansion of TSA internationally and has been instrumental in driving the company’s focus on customer experience. As an experienced management professional with over 25 years within the sales, customer service, and marketing sectors, Luke is passionate about TSA’s people, is a regular at company events, and leads an executive management team that is highly engaged in the business.
Chief Executive Officer
Luke Kenny
One of TSA Group’s most tenured employees, Zahra Peggs believes that people are the company’s most important asset, because no matter how sophisticated technology becomes, nothing will ever replace the genuine magic of a human connection. That same human connection is at the core of TSA Group’s ambition to be the world’s leading partner in delivering Australian customer experiences. Zahra leads their innovative, employee experience-focused people strategy, investing in team members and connecting them with the purpose of the business – to deliver inspired customer experiences for TSA Group clients.
Chief People and Corporate Affairs Officer
Zahra Peggs
Responsible for developing TSA Group’s growth and marketing strategy, Blaine Slater works closely with client partners to assist them with the design, setup and integration of their customer engagement technology and operational delivery. Having over 16 years of experience with TSA Group, commencing as a frontline contact centre agent, Blaine has a unique perspective on each layer of the company’s operations and knows that it’s the talent of the people in creating experiences that customers love, that ensures the company always delivers.
Chief Growth Officer
Blaine Slater
SPECIAL REPORT
Home
Bio
“We’re focused on purpose-driven behaviour for office utilization versus traditional notions of where work gets done. … Our goal is to remain agile and continue to innovate in this relatively new hybrid environment”
Frank Monteleone,
Rexall Pharmacy Group
Read on
Award Winner
TSA GROUP
Nadia Golenkova
Learning and Development Manager
Zahra Peggs
Chief People and Corporate Affairs Officer
Luke Kenny
Chief Executive Officer
Leadership
Headquarters:
Level 1, 31 Troode St, West Perth, WA 6005
Year founded:
1997
Number of employees:
4,000
Phone:
1800 994 608
Email:
Contact@tsagroup.com.au
Website:
tsagroup.com.au
LinkedIn:
linkedin.com/company/tsa-group-australia
Luke Kenny joined TSA Group in 2005 and took over leadership of the company in 2013. He has overseen the successful expansion of TSA internationally and has been instrumental in driving the company’s focus on customer experience. As an experienced management professional with over 25 years within the sales, customer service, and marketing sectors, Luke is passionate about TSA’s people, is a regular at company events, and leads an executive management team that is highly engaged in the business.
Chief Executive Officer
Luke Kenny
One of TSA Group’s most tenured employees, Zahra Peggs believes that people are the company’s most important asset, because no matter how sophisticated technology becomes, nothing will ever replace the genuine magic of a human connection. That same human connection is at the core of TSA Group’s ambition to be the world’s leading partner in delivering Australian customer experiences. Zahra leads their innovative, employee experience-focused people strategy, investing in team members and connecting them with the purpose of the business – to deliver inspired customer experiences for TSA Group clients.
Chief People and Corporate Affairs Officer
Zahra Peggs
Nadia Golenkova is an experienced HR and L&D professional with a passion for delivering high-impact and contemporary organisational solutions. With a master’s degree in business and over 15 years of experience, she contextualises capability development into broader organisational strategy. She is currently leading Tradelink’s digital learning transformation journey. Experienced across multiple industries including manufacturing, engineering and construction, financial services, and technology, she can balance best-fit solutions with innovative and contemporary practice. Strongly committed to the advancement of the HR profession, she serves on the AHRI State Council and lectures for the Executive MBA Program with QUT.
Learning and Development Manager
Nadia Golenkova
SPECIAL REPORT
Home
Bio
“We’re focused on purpose-driven behaviour for office utilization versus traditional notions of where work gets done. … Our goal is to remain agile and continue to innovate in this relatively new hybrid environment”
Frank Monteleone,
Rexall Pharmacy Group
Read on
Award Winner
TSA GROUP
Lawrence Hamilton
Executive Director,
Genesis Brand
Zahra Peggs
Chief People and Corporate Affairs Officer
Luke Kenny
Chief Executive Officer
Leadership
Headquarters:
Level 1, 31 Troode St, West Perth, WA 6005
Year founded:
1997
Number of employees:
4,000
Phone:
1800 994 608
Email:
Contact@tsagroup.com.au
Website:
tsagroup.com.au
LinkedIn:
linkedin.com/company/tsa-group-australia
SPECIAL REPORT
Home
Bio
Luke Kenny joined TSA Group in 2005 and took over leadership of the company in 2013. He has overseen the successful expansion of TSA internationally and has been instrumental in driving the company’s focus on customer experience. As an experienced management professional with over 25 years within the sales, customer service, and marketing sectors, Luke is passionate about TSA’s people, is a regular at company events, and leads an executive management team that is highly engaged in the business.
Chief Executive Officer
Luke Kenny
One of TSA Group’s most tenured employees, Zahra Peggs believes that people are the company’s most important asset, because no matter how sophisticated technology becomes, nothing will ever replace the genuine magic of a human connection. That same human connection is at the core of TSA Group’s ambition to be the world’s leading partner in delivering Australian customer experiences. Zahra leads their innovative, employee experience-focused people strategy, investing in team members and connecting them with the purpose of the business – to deliver inspired customer experiences for TSA Group clients.
Chief People and Corporate Affairs Officer
Zahra Peggs
Nadia Golenkova is an experienced HR and L&D professional with a passion for delivering high-impact and contemporary organisational solutions. With a master’s degree in business and over 15 years of experience, she contextualises capability development into broader organisational strategy. She is currently leading Tradelink’s digital learning transformation journey. Experienced across multiple industries including manufacturing, engineering and construction, financial services, and technology, she can balance best-fit solutions with innovative and contemporary practice. Strongly committed to the advancement of the HR profession, she serves on the AHRI State Council and lectures for the Executive MBA Program with QUT.
Learning and Development Manager
Nadia Golenkova
Nadia Golenkova
Learning and Development Manager
Nadia Golenkova is an experienced HR and L&D professional with a passion for delivering high-impact and contemporary organisational solutions. With a master’s degree in business and over 15 years of experience, she contextualises capability development into broader organisational strategy. She is currently leading Tradelink’s digital learning transformation journey. Experienced across multiple industries including manufacturing, engineering and construction, financial services, and technology, she can balance best-fit solutions with innovative and contemporary practice. Strongly committed to the advancement of the HR profession, she serves on the AHRI State Council and lectures for the Executive MBA Program with QUT.
Learning and Development Manager
Nadia Golenkova
Blaine Slater
Chief Growth Officer
Responsible for developing TSA Group’s growth and marketing strategy, Blaine Slater works closely with client partners to assist them with the design, setup and integration of their customer engagement technology and operational delivery. Having over 16 years of experience with TSA Group, commencing as a frontline contact centre agent, Blaine has a unique perspective on each layer of the company’s operations and knows that it’s the talent of the people in creating experiences that customers love, that ensures the company always delivers.
Chief Growth Officer
Blaine Slater
Blaine Slater
Chief Growth Officer
Responsible for developing TSA Group’s growth and marketing strategy, Blaine Slater works closely with client partners to assist them with the design, setup and integration of their customer engagement technology and operational delivery. Having over 16 years of experience with TSA Group, commencing as a frontline contact centre agent, Blaine has a unique perspective on each layer of the company’s operations and knows that it’s the talent of the people in creating experiences that customers love, that ensures the company always delivers.
Chief Growth Officer
Blaine Slater
Lawrence Hamilton
Executive Director,
Genesis Brand
Lawrence Hamilton joined HAC in 2015 and was appointed executive director of marketing in February 2021. He is responsible for the traditional and digital marketing and customer engagement processes. He spearheaded the instrumental creation of a digital business development function, which today positions HAC at the forefront of automotive retailing in the country.
Lawrence is a seasoned marketer with well over 20 years of experience in the automotive industry. In 2001, he joined Mitsubishi Motors, undertaking both sales and marketing roles. In 2004, he joined Kia Motors (UK) as general manager of marketing before being promoted to marketing director in 2012. In 2013, he left to oversee marketing of the Toyota brand in Saudi Arabia as director of marketing communications with the Abdul Latif Jameel Group, his most recent position prior to Hyundai.
Executive Director, Genesis Brand
Lawrence Hamilton
Lawrence Hamilton
Executive Director, Genesis Brand
Lawrence Hamilton joined HAC in 2015 and was appointed executive director of marketing in February 2021. He is responsible for the traditional and digital marketing and customer engagement processes. He spearheaded the instrumental creation of a digital business development function, which today positions HAC at the forefront of automotive retailing in the country.
Lawrence is a seasoned marketer with well over 20 years of experience in the automotive industry. In 2001, he joined Mitsubishi Motors, undertaking both sales and marketing roles. In 2004, he joined Kia Motors (UK) as general manager of marketing before being promoted to marketing director in 2012. In 2013, he left to oversee marketing of the Toyota brand in Saudi Arabia as director of marketing communications with the Abdul Latif Jameel Group, his most recent position prior to Hyundai.
Executive Director, Genesis Brand
Lawrence Hamilton
Nadia Golenkova
Learning and Development Manager
Lawrence Hamilton joined HAC in 2015 and was appointed executive director of marketing in February 2021. He is responsible for the traditional and digital marketing and customer engagement processes. He spearheaded the instrumental creation of a digital business development function, which today positions HAC at the forefront of automotive retailing in the country.
Lawrence is a seasoned marketer with well over 20 years of experience in the automotive industry. In 2001, he joined Mitsubishi Motors, undertaking both sales and marketing roles. In 2004, he joined Kia Motors (UK) as general manager of marketing before being promoted to marketing director in 2012. In 2013, he left to oversee marketing of the Toyota brand in Saudi Arabia as director of marketing communications with the Abdul Latif Jameel Group, his most recent position prior to Hyundai.
Executive Director, Genesis Brand
Lawrence Hamilton
TSA Group is a proudly Australian-based customer experience technology and services business that specialises in connecting brands with Australian customers. The team at TSA Group works with a range of clients across many sectors including telecommunications, insurance, healthcare, childcare and tourism. From helping its partners design personalised customer experiences to building bespoke technology solutions and delivering customer engagement and contact centre services, a team of 4,000 passionate customer advocates across Australia and the Philippines help TSA Group’s partners do great things for their customers.
Steve Flamand
Director, Product and
Corporate Strategy
Kirk Merrett
Director, HR and
Administration
Jay Rajarathinam
Chief Operating Officer,
TMX Group
Melanie Bradshaw
Partner (Toronto)
Steve Flamand is the director of product planning and corporate strategy at HAC, a position to which he was appointed in 2018. He is responsible for leading the strategic direction of Hyundai’s vehicle line-up in Canada, as well as for product portfolio activities, research and forecasting functions in the Canadian market.
Prior to joining Hyundai, he was executive regional director for Eastern Canada at General Motors. During his 16 years at GM, he cultivated his product experience through various roles and by leading teams in the US, China, Switzerland, Germany, and South Korea to further solidify Chevrolet’s brand presence and market share.
Director, Product and Corporate Strategy
Steve Flamand
Kirk Merrett is the director of human resources and administration at HAC. Since joining Hyundai in 2013, he has been leading the strategic development of the human resources function to promote maximum effectiveness in Hyundai’s diverse workforce and directing the inclusive philosophy for attracting and retaining the best talent.
Kirk draws from a deep level of expertise through over 20 years’ experience in organizational management and corporate governance.
Kirk strongly believes in the personal and professional benefits of corporate social responsibility and is directly involved in a number of organizations. He and his team have driven a number of youth-targeted CSR initiatives focused on diversity, equity and inclusion, most notably with BGC Canada, of which Hyundai Canada is a title sponsor.
Prior to joining Hyundai, Kirk served as an HR senior executive at Mitsubishi Canada and Eddie Bauer of Canada.
Director, HR and Administration
Kirk Merrett
Jay Rajarathinam is chief operating officer at TMX Group and a member of the Group’s Executive Committee. He is responsible for the development and execution of TMX Group’s overall technology and integrated operations, vision and enterprise strategy, focusing on enabling business growth through technology, innovation and optimizing operations. His mandate also includes the oversight of TMX Datalinx, the enterprise’s data division, with a focus on leveraging analytics and technology to design and deliver new client-centric, data-driven solutions and capabilities, and assess new growth opportunities.
Since joining the organization as chief information officer in July 2016, he has helped TMX take important strides as a technology-driven solutions provider. In February 2019, he was named President of CDCC and CDS, TMX’s cash and derivatives clearing businesses.
Read Jay’s full bio on TMX.com.
Chief Operating Officer, TMX Group
Jay Rajarathinam
As partner, Melanie Bradshaw is a seasoned practitioner responsible for advising external clients and the firm on policy changes in US immigration law. She serves as a lead attorney to a team of over 42 professionals, including 14 attorneys, advising on frequently changing US policy and regulatory updates, while upholding compliance and quality standards. She works closely with EY’s Public Policy Department to advise on the impact of draft legislation and regulatory changes in the immigration space.
Melanie leads firm-wide standardization initiatives across EY Law’s US client engagement teams nationally. She has provided immigration counsel to clients across industries and sectors, including arts and entertainment, sports, higher education, mining and metals, architecture, finance, information technology and professional services. Her leadership and direction continue to support the lifecycle for hiring, staffing, and deploying foreign talent w hile remaining compliant with USCIS and DOL regulators.
Melanie joined EY Law after practicing for several years as a US immigration attorney in New York, where she represented clients from diverse backgrounds in all aspects of immigration law, including family and employment-based immigrant and non-immigrant visa petitions, naturalization, asylum, VAWA, criminal issues, waivers and removal defense, before such entities as the immigration courts, BIA, USCIS, US Department of State, Administrative Appeals Office, and Federal Circuit Court of Appeals.
Melanie is a member of the American Immigration Lawyers Association (AILA) and the Professional Women’s Network within EY.
She received her Bachelor of Arts degree in English from Cornell University (2004) and her Juris Doctorate in Law from the University of Minnesota (2007). She was admitted to the New York State Bar (2008) and is licensed to practice under United States federal law.
Partner (Toronto)
Melanie Bradshaw
Steve Flamand
Director, Product and
Corporate Strategy
Melanie Bradshaw
Partner (Toronto)
Jay Rajarathinam
Chief Operating Officer,
TMX Group
Kirk Merrett
Director, HR and Administration
Steve Flamand is the director of product planning and corporate strategy at HAC, a position to which he was appointed in 2018. He is responsible for leading the strategic direction of Hyundai’s vehicle line-up in Canada, as well as for product portfolio activities, research and forecasting functions in the Canadian market.
Prior to joining Hyundai, he was executive regional director for Eastern Canada at General Motors. During his 16 years at GM, he cultivated his product experience through various roles and by leading teams in the US, China, Switzerland, Germany, and South Korea to further solidify Chevrolet’s brand presence and market share.
Director, Product and Corporate Strategy
Steve Flamand
Kirk Merrett is the director of human resources and administration at HAC. Since joining Hyundai in 2013, he has been leading the strategic development of the human resources function to promote maximum effectiveness in Hyundai’s diverse workforce and directing the inclusive philosophy for attracting and retaining the best talent. Kirk draws from a deep level of expertise through over 20 years’ experience in organizational management and corporate governance.
Kirk strongly believes in the personal and professional benefits of corporate social responsibility and is directly involved in a number of organizations. He and his team have driven a number of youth-targeted CSR initiatives focused on diversity, equity and inclusion, most notably with BGC Canada, of which Hyundai Canada is a title sponsor.
Prior to joining Hyundai, Kirk served as an HR senior executive at Mitsubishi Canada and Eddie Bauer of Canada.
Director, HR and Administration
Kirk Merrett
Jay Rajarathinam is chief operating officer at TMX Group and a member of the Group’s Executive Committee. He is responsible for the development and execution of TMX Group’s overall technology and integrated operations, vision and enterprise strategy, focusing on enabling business growth through technology, innovation and optimizing operations. His mandate also includes the oversight of TMX Datalinx, the enterprise’s data division, with a focus on leveraging analytics and technology to design and deliver new client-centric, data-driven solutions and capabilities, and assess new growth opportunities.
Since joining the organization as chief information officer in July 2016, he has helped TMX take important strides as a technology-driven solutions provider. In February 2019, he was named President of CDCC and CDS, TMX’s cash and derivatives clearing businesses.
Read Jay’s full bio on TMX.com.
Chief Operating Officer, TMX Group
Jay Rajarathinam
As partner, Melanie Bradshaw is a seasoned practitioner responsible for advising external clients and the firm on policy changes in US immigration law. She serves as a lead attorney to a team of over 42 professionals, including 14 attorneys, advising on frequently changing US policy and regulatory updates, while upholding compliance and quality standards. She works closely with EY’s Public Policy Department to advise on the impact of draft legislation and regulatory changes in the immigration space.
Melanie leads firm-wide standardization initiatives across EY Law’s US client engagement teams nationally. She has provided immigration counsel to clients across industries and sectors, including arts and entertainment, sports, higher education, mining and metals, architecture, finance, information technology and professional services. Her leadership and direction continue to support the lifecycle for hiring, staffing, and deploying foreign talent while remaining compliant with USCIS and DOL regulators.
Melanie joined EY Law after practicing for several years as a US immigration attorney in New York, where she represented clients from diverse backgrounds in all aspects of immigration law, including family and employment-based immigrant and non-immigrant visa petitions, naturalization, asylum, VAWA, criminal issues, waivers and removal defense, before such entities as the immigration courts, BIA, USCIS, US Department of State, Administrative Appeals Office, and Federal Circuit Court of Appeals.
Melanie is a member of the American Immigration Lawyers Association (AILA) and the Professional Women’s Network within EY.
She received her Bachelor of Arts degree in English from Cornell University (2004) and her Juris Doctorate in Law from the University of Minnesota (2007). She was admitted to the New York State Bar (2008) and is licensed to practice under United States federal law.
Partner (Toronto)
Melanie Bradshaw
Steve Flamand
Director, Product and Corporate Strategy
Jay Rajarathinam
Chief Operating Officer, TMX Group
Kirk Merrett
Director, HR and Administration
Melanie Bradshaw
Partner (Toronto)
Steve Flamand is the director of product planning and corporate strategy at HAC, a position to which he was appointed in 2018. He is responsible for leading the strategic direction of Hyundai’s vehicle line-up in Canada, as well as for product portfolio activities, research and forecasting functions in the Canadian market.
Prior to joining Hyundai, he was executive regional director for Eastern Canada at General Motors. During his 16 years at GM, he cultivated his product experience through various roles and by leading teams in the US, China, Switzerland, Germany, and South Korea to further solidify Chevrolet’s brand presence and market share.
Director, Product and Corporate Strategy
Steve Flamand
Kirk Merrett is the director of human resources and administration at HAC.
Since joining Hyundai in 2013, he has been leading the strategic development of the human resources function to promote maximum effectiveness in Hyundai’s diverse workforce and directing the inclusive philosophy for attracting and retaining the best talent. Kirk draws from a deep level of expertise through over 20 years’ experience in organizational management and corporate governance.
Kirk strongly believes in the personal and professional benefits of corporate social responsibility and is directly involved in a number of organizations. He and his team have driven a number of youth-targeted CSR initiatives focused on diversity, equity and inclusion, most notably with BGC Canada, of which Hyundai Canada is a title sponsor.
Prior to joining Hyundai, Kirk served as an HR senior executive at Mitsubishi Canada and Eddie Bauer of Canada.
Director, HR and Administration
Kirk Merrett
Jay Rajarathinam is chief operating officer at TMX Group and a member of the Group’s Executive Committee. He is responsible for the development and execution of TMX Group’s overall technology and integrated operations, vision and enterprise strategy, focusing on enabling business growth through technology, innovation and optimizing operations. His mandate also includes the oversight of TMX Datalinx, the enterprise’s data division, with a focus on leveraging analytics and technology to design and deliver new client-centric, data-driven solutions and capabilities, and assess new growth opportunities.
Since joining the organization as chief information officer in July 2016, he has helped TMX take important strides as a technology-driven solutions provider. In February 2019, he was named President of CDCC and CDS, TMX’s cash and derivatives clearing businesses.
Read Jay’s full bio on TMX.com.
Chief Operating Officer, TMX Group
Jay Rajarathinam
As partner, Melanie Bradshaw is a seasoned practitioner responsible for advising external clients and the firm on policy changes in US immigration law. She serves as a lead attorney to a team of over 42 professionals, including 14 attorneys, advising on frequently changing US policy and regulatory updates, while upholding compliance and quality standards. She works closely with EY’s Public Policy Department to advise on the impact of draft legislation and regulatory changes in the immigration space.
Melanie leads firm-wide standardization initiatives across EY Law’s US client engagement teams nationally. She has provided immigration counsel to clients across industries and sectors, including arts and entertainment, sports, higher education, mining and metals, architecture, finance, information technology and professional services. Her leadership and direction continue to support the lifecycle for hiring, staffing, and deploying foreign talent while remaining compliant with USCIS and DOL regulators.
Melanie joined EY Law after practicing for several years as a US immigration attorney in New York, where she represented clients from diverse backgrounds in all aspects of immigration law, including family and employment-based immigrant and non-immigrant visa petitions, naturalization, asylum, VAWA, criminal issues, waivers and removal defense, before such entities as the immigration courts, BIA, USCIS, US Department of State, Administrative Appeals Office, and Federal Circuit Court of Appeals.
Melanie is a member of the American Immigration Lawyers Association (AILA) and the Professional Women’s Network within EY.
She received her Bachelor of Arts degree in English from Cornell University (2004) and her Juris Doctorate in Law from the University of Minnesota (2007). She was admitted to the New York State Bar (2008) and is licensed to practice under United States federal law.
Partner (Toronto)
Melanie Bradshaw
Ron Strike
Counsel
Nick Smith
Associate
Charles Jung
Associate
Harrison Cooper
Associate
Gary Will
Founding Partner
Bill Taberner
Counsel
Rayanna Hamadi
Associate
Merella Botros
Associate
Ron Strike is counsel at Will Davidson LLP and is head of the Bowmanville office. He has successfully litigated numerous catastrophic injury cases at local, national and international levels. He has represented seriously injured clients for over 38 years and lectured extensively on personal injury issues. He is a proud member of the Ontario Trial Lawyers’ Association, Durham Region Law Association and Canadian Bar Association. He is also a Certified
Risk Manager.
Counsel
Ron Strike
Rayanna Hamadi is devoted to advocating for clients so they can focus on rebuilding their lives. She has seen firsthand the profound impact an injury can have on victims and their families, and she believes that navigating a complex legal system should be the least of their worries. Effective communication, compassion and commitment are the cornerstones of Rayanna’s practice.
Associate
Rayanna Hamadi
Merella Botros understands that the complexity of the insurance system can be intimidating for clients. She is committed to advocating on behalf of people who have suffered serious personal injuries. Merella first joined Oatley Vigmond as an articling student in 2017. She became an associate following her call to the bar in 2018.
Associate
Merella Botros
Nick Smith is interested in ensuring that clients are provided with the support and advice they require during the litigation process. People who have suffered the trauma of a serious personal injury are already in a position of vulnerability, and Nick is committed to helping them through this difficult process. Specifically, he seeks to help right the balance in an insurance system that is becoming increasingly antagonistic toward injured individuals.
Associate
Nick Smith
For Charles Jung, the practice of law is about providing a client-focused service. In particular, the practice of personal injury law enables him to serve and empower individuals to overcome some of the most challenging times of their lives. His devotion to service is what motivates him to achieve the best possible outcome for
his clients.
Associate
Charles Jung
Harrison Cooper is drawn to personal injury litigation because of the ability to make a positive impact on the lives of clients and their loved ones. Prior to joining Oatley Vigmond, Harrison gained valuable insight into personal injury litigation from the defence perspective at a leading Toronto law firm. This experience has provided him with a unique viewpoint, allowing him to help his clients achieve the best possible results.
Associate
Harrison Cooper
Gary Will is the founding partner at Will Davidson LLP and has been recognized as one of Canada’s premier legal experts in the practice of personal injury litigation. He is certified by the Law Society of Upper Canada as a specialist in civil litigation. Gary has extensive experience in the areas of personal injury law and has recently increased his emphasis on class actions, mass torts and product liability claims. He has a practice built on referrals from other lawyers throughout Canada. He is Lexpert ranked and has been recognized by his peers repeatedly for inclusion in the Best Lawyers directory.
Founding Partner
Gary Will
Bill Taberner is counsel at Will Davidson LLP, working out of the Toronto office. He has appeared at all levels of Court in Ontario and has also represented clients before the Workplace Safety and Insurance Board, Appeals Tribunal, Criminal Injuries Compensation Board and at Coroner’s Inquests. He has also been a guest lecturer at Ryerson University, Queen’s University and other academic institutions, and has presented papers for a number of Continuing Legal Education programs. As a result of his experience representing participants injured during or at sporting events, he has appeared on the TSN Television Network.
Counsel
Bill Taberner
Rayanna Hamadi
Associate
Merella Botros
Associate
Nick Smith
Associate
Charles Jung
Associate
Harrison Cooper
Associate
Gary Will
Founding Partner
Bill Taberner
Counsel
Ron Strike
Counsel
Rayanna Hamadi is devoted to advocating for clients so they can focus on rebuilding their lives. She has seen firsthand the profound impact an injury can have on victims and their families, and she believes that navigating a complex legal system should be the least of their worries. Effective communication, compassion and commitment are the cornerstones of Rayanna’s practice.
Associate
Rayanna Hamadi
Merella Botros understands that the complexity of the insurance system can be intimidating for clients. She is committed to advocating on behalf of people who have suffered serious personal injuries. Merella first joined Oatley Vigmond as an articling student in 2017. She became an associate following her call to the bar in 2018.
Associate
Merella Botros
Nick Smith is interested in ensuring that clients are provided with the support and advice they require during the litigation process. People who have suffered the trauma of a serious personal injury are already in a position of vulnerability, and Nick is committed to helping them through this difficult process. Specifically, he seeks to help right the balance in an insurance system that is becoming increasingly antagonistic toward injured individuals.
Associate
Nick Smith
For Charles Jung, the practice of law is about providing a client-focused service. In particular, the practice of personal injury law enables him to serve and empower individuals to overcome some of the most challenging times of their lives. His devotion to service is what motivates him to achieve the best possible outcome for his clients.
Associate
Charles Jung
Harrison Cooper is drawn to personal injury litigation because of the ability to make a positive impact on the lives of clients and their loved ones. Prior to joining Oatley Vigmond, Harrison gained valuable insight into personal injury litigation from the defence perspective at a leading Toronto law firm. This experience has provided him with a unique viewpoint, allowing him to help his clients achieve the best possible results.
Associate
Harrison Cooper
Gary Will is the founding partner at Will Davidson LLP and has been recognized as one of Canada’s premier legal experts in the practice of personal injury litigation. He is certified by the Law Society of Upper Canada as a specialist in civil litigation. Gary has extensive experience in the areas of personal injury law and has recently increased his emphasis on class actions, mass torts and product liability claims. He has a practice built on referrals from other lawyers throughout Canada. He is Lexpert ranked and has been recognized by his peers repeatedly for inclusion in the Best Lawyers directory.
Founding Partner
Gary Will
Bill Taberner is counsel at Will Davidson LLP, working out of the Toronto office. He has appeared at all levels of Court in Ontario and has also represented clients before the Workplace Safety and Insurance Board, Appeals Tribunal, Criminal Injuries Compensation Board and at Coroner’s Inquests. He has also been a guest lecturer at Ryerson University, Queen’s University and other academic institutions, and has presented papers for a number of Continuing Legal Education programs. As a result of his experience representing participants injured during or at sporting events, he has appeared on the TSN Television Network.
Counsel
Bill Taberner
Ron Strike is counsel at Will Davidson LLP and is head of the Bowmanville office. He has successfully litigated numerous catastrophic injury cases at local, national and international levels. He has represented seriously injured clients for over 38 years and lectured extensively on personal injury issues. He is a proud member of the Ontario Trial Lawyers’ Association, Durham Region Law Association and Canadian Bar Association. He is also a Certified Risk Manager.
Counsel
Ron Strike
Ron Strike
Counsel
Rayanna Hamadi
Associate
Merella Botros
Associate
Nick Smith
Associate
Charles Jung
Associate
Harrison Cooper
Associate
Gary Will
Founding Partner
Bill Taberner
Counsel
Rayanna Hamadi is devoted to advocating for clients so they can focus on rebuilding their lives. She has seen firsthand the profound impact an injury can have on victims and their families, and she believes that navigating a complex legal system should be the least of their worries. Effective communication, compassion and commitment are the cornerstones of Rayanna’s practice.
Associate
Rayanna Hamadi
Merella Botros understands that the complexity of the insurance system can be intimidating for clients. She is committed to advocating on behalf of people who have suffered serious personal injuries. Merella first joined Oatley Vigmond as an articling student in 2017. She became an associate following her call to the bar in 2018.
Associate
Merella Botros
Nick Smith is interested in ensuring that clients are provided with the support and advice they require during the litigation process. People who have suffered the trauma of a serious personal injury are already in a position of vulnerability, and Nick is committed to helping them through this difficult process. Specifically, he seeks to help right the balance in an insurance system that is becoming increasingly antagonistic toward injured individuals.
Associate
Nick Smith
For Charles Jung, the practice of law is about providing a client-focused service. In particular, the practice of personal injury law enables him to serve and empower individuals to overcome some of the most challenging times of their lives. His devotion to service is what motivates him to achieve the best possible outcome for his clients.
Associate
Charles Jung
Harrison Cooper is drawn to personal injury litigation because of the ability to make a positive impact on the lives of clients and their loved ones. Prior to joining Oatley Vigmond, Harrison gained valuable insight into personal injury litigation from the defence perspective at a leading Toronto law firm. This experience has provided him with a unique viewpoint, allowing him to help his clients achieve the best possible results.
Associate
Harrison Cooper
Gary Will is the founding partner at Will Davidson LLP and has been recognized as one of Canada’s premier legal experts in the practice of personal injury litigation. He is certified by the Law Society of Upper Canada as a specialist in civil litigation. Gary has extensive experience in the areas of personal injury law and has recently increased his emphasis on class actions, mass torts and product liability claims. He has a practice built on referrals from other lawyers throughout Canada. He is Lexpert ranked and has been recognized by his peers repeatedly for inclusion in the Best Lawyers directory.
Founding Partner
Gary Will
Bill Taberner is counsel at Will Davidson LLP, working out of the Toronto office. He has appeared at all levels of Court in Ontario and has also represented clients before the Workplace Safety and Insurance Board, Appeals Tribunal, Criminal Injuries Compensation Board and at Coroner’s Inquests. He has also been a guest lecturer at Ryerson University, Queen’s University and other academic institutions, and has presented papers for a number of Continuing Legal Education programs. As a result of his experience representing participants injured during or at sporting events, he has appeared on the TSN Television Network.
Counsel
Bill Taberner
Ron Strike is counsel at Will Davidson LLP and is head of the Bowmanville office. He has successfully litigated numerous catastrophic injury cases at local, national and international levels. He has represented seriously injured clients for over 38 years and lectured extensively on personal injury issues. He is a proud member of the Ontario Trial Lawyers’ Association, Durham Region Law Association and Canadian Bar Association. He is also a Certified Risk Manager.
Counsel
Ron Strike
The Hartford also has a collection of human achievement programs. The company believes that people are capable of achieving amazing things with the right encouragement and support. The Hartford acts on this vision by making an impact that goes beyond an insurance policy. Its human achievement programs drive education, support and volunteerism that put people first. By inspiring human achievement through adaptive sports equipment, The Hartford makes sports activities more accessible for those with disabilities. HartMobs shows small business owners how much the company believes in what they’re doing and helping them achieve greater success. Junior Fire Marshal teaches home fire safety and prevention to children across the country in an effort to help communities achieve higher levels of safety. Finally, Opioid Awareness applies The Hartford’s knowledge and experience to reduce opioid use and silence stigma that hinders treatment.
The company’s purpose of underwriting human achievement transcends the products and services it offers to include using knowledge, data, people and resources to make positive contributions to society. The organization’s community engagement is focused on advancing social equity, addressing the critical needs of its neighbors, enabling human achievement and supporting the causes its employees care about most.
“Workplace innovation allows us to help our employees improve productivity, create better products, and improve their health and well-being”
Frank Monteleone,
Rexall Pharmacy Group
“We also support our employees with mental health and wellness by encouraging physical health and well-being through discounted membership rates. These changes are reflected in our engagement scores and employee feedback.”
Rexall also introduced a new EAP, Inkblot, a video counselling service that uses matching algorithms to connect employees with the most effective mental health counsellors or life coaches.
“When it comes to holistic well-being, it’s important to make sure our employees can access the help and support they need when they need it,” says Monteleone. “This ensures employees receive personalized service that caters to their needs and personalities… We’ve seen program utilization improve by over 100 per cent.”
Also important is employee recognition, especially as the competition for talent escalates. Rexall empowers leaders to recognize team members for the work that they do, along with work anniversaries, birthdays, and other professional and personal milestones.
The enhanced program includes an app-based/mobile-friendly rewards and recognition platform, and also allows employees to contribute to environmental, social and corporate governance.
“With more accessibility came more flexibility and choice,” he says. “Leaders can recognize their teams from anywhere, in the moment, and employees can instantly redeem [the rewards through] merchant gift cards with no fees to them.”
It’s all part of the innovation journey at Rexall: “It’s incredibly important to stand out from competitors and truly be the best place to work in healthcare,” says Monteleone.
“Workplace innovation allows us to help our employees improve productivity, create better products, and improve their health and well-being”
Frank Monteleone,
Rexall Pharmacy Group
“Workplace innovation allows us to help our employees improve productivity, create better products, and improve their health and well-being”
Frank Monteleone,
Rexall Pharmacy Group
