Headquarters:
Level 14, 155 Queen Street, Auckland
Year founded:
2001
Number of employees:
300
Phone:
0064 9 304 0745
Email:
info@hindmanagement.com
Website:
hindmanagement.com
LinkedIn:
linkedin.com/company/hind-management
"We are constantly living by our core values: integrity, impact and teamwork"
Julie Giraldi,
CAAT Pension Plan
Read on
IB Top Brokerages
Award Winner
SHIELDED INSURANCE BROKERS
Award Winner
Hind Management
Sudesh Jhunjhnuwala
Chief Executive Officer
Les Morgan
Chief Operating Officer
Phillipa Gimmillaro
Chief People Officer
Leadership
Sudesh Jhunjhnuwala, founder and CEO of HIND Management, started his business career in Hong Kong, working for Sudima Group’s design and OEM watch company. In 2001, he moved to New Zealand to look after the group’s property portfolio, and then bought the group’s first hotel and started on the journey to create HIND Management and Sudima Hotels. Well regarded in the hotel and tourism industry in New Zealand, Sudesh also has a close affinity with Diversity Works NZ, having received their 2018 Walk the Talk Award. He was a member of the board of the Entrepreneurs Organisation and one of Be. Accessible’s Fab 50 group of business leaders, leading by example to create social change in New Zealand businesses and public spaces. Sudesh attended the prestigious University of Southern California, graduating with a Bachelor of Science in Business Administration.
Chief Executive Officer
Sudesh Jhunjhnuwala
Les Morgan is the COO of HIND Management. With over 300 employees and an annual turnover in excess of $60m, the group is is undergoing a significant expansion including several new hotels under development. He recognises that while commercial success is a primary function of any business, strong organisational values and community empathy are vital ingredients in a healthy, prosperous company. Les is a previous winner of the Westpac ‘Excellence in Leadership’ award. In 2018, he was named ‘Senior Hotel Executive of the Year’ and received Tourism Industry Aotearoa’s ‘Industry Champion’ award in 2018.
Chief Operating Officer
Les Morgan
Phillipa Gimmillaro applies over 20 years of experience in the hospitality industry to her role as chief people officer, overseeing people and culture for the past five years. Phillipa has been instrumental in the group, becoming a founding member of the Accessible Tick programme. Her focus is sustainability, community, well-being and inclusion. An advocate for diversity in leadership, she is the driving force behind HIND Management’s desire to show industry leadership in gender equality and disability inclusion. Phillipa is a Chartered member of HRINZ, holding a CIPD qualification in Human Resource Practice from the United Kingdom and an Advanced Diploma from the New Zealand School of Travel & Tourism. She is an active Industry Advisory Board member who provides a crucial link between the industry and the education sector.
Chief People Officer
Phillipa Gimmillaro
SPECIAL REPORT
Home
Bio
“We are constantly living by our core values: integrity, impact and teamwork”
Julie Giraldi,
CAAT Pension Plan
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
Read on
Award Winner
HIND MANAGEMENT
Helen Watson
Chief Financial Officer
Les Morgan
Chief Operating Officer
Sudesh Jhunjhnuwala
Chief Executive Officer
Leadership
Headquarters:
Level 14, 155 Queen Street, Auckland
Year founded:
2001
Number of employees:
300
Phone:
0064 9 304 0745
Email:
info@hindmanagement.com
Website:
hindmanagement.com
LinkedIn:
linkedin.com/company/hind-management
Sudesh Jhunjhnuwala, founder and CEO of HIND Management, started his business career in Hong Kong, working for Sudima Group’s design and OEM watch company. In 2001, he moved to New Zealand to look after the group’s property portfolio, and then bought the group’s first hotel and started on the journey to create HIND Management and Sudima Hotels. Well regarded in the hotel and tourism industry in New Zealand, Sudesh also has a close affinity with Diversity Works NZ, having received their 2018 Walk the Talk Award. He was a member of the board of the Entrepreneurs Organisation and one of Be. Accessible’s Fab 50 group of business leaders, leading by example to create social change in New Zealand businesses and public spaces. Sudesh attended the prestigious University of Southern California, graduating with a Bachelor of Science in Business Administration.
Chief Executive Officer
Sudesh Jhunjhnuwala
Les Morgan is the COO of HIND Management. With over 300 employees and an annual turnover in excess of $60m, the group is is undergoing a significant expansion including several new hotels under development. He recognises that while commercial success is a primary function of any business, strong organisational values and community empathy are vital ingredients in a healthy, prosperous company. Les is a previous winner of the Westpac ‘Excellence in Leadership’ award. In 2018, he was named ‘Senior Hotel Executive of the Year’ and received Tourism Industry Aotearoa’s ‘Industry Champion’ award
in 2018.
Chief Operating Officer
Les Morgan
Helen Watson brings over 20 years of financial experience across a broad sector of industries, most recently sitting on the executive team for two iconic New Zealand retail clothing brands. She is passionate about business and commercial success, and she understands the financial levers that support a robust, high-performing company. Outside of the office, Helen was an integral member of the World Cup-winning NZ women’s cricket team in 2000. She continues to be actively involved with cricket, sitting on the NZ Cricket Players’ Association Trust Board. Helen holds a PGDIP in Business Administration from Auckland University and is close to completing her Master’s in Business Administration.
Chief Financial Officer
Helen Watson
SPECIAL REPORT
Home
Bio
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
“We are constantly living by our core values: integrity, impact and teamwork”
Julie Giraldi,
CAAT Pension Plan
Read on
Award Winner
HIND
MANAGEMENT
Michel Adolphe
Chief Commercial Officer
Les Morgan
Chief Operating Officer
Sudesh Jhunjhnuwala
Chief Executive Officer
Leadership
Headquarters:
Level 14, 155 Queen Street, Auckland
Year founded:
2001
Number of employees:
300
Phone:
0064 9 304 0745
Email:
info@hindmanagement.com
Website:
hindmanagement.com
LinkedIn:
linkedin.com/company/hind-management
SPECIAL REPORT
Home
Bio
Sudesh Jhunjhnuwala, founder and CEO of HIND Management, started his business career in Hong Kong, working for Sudima Group’s design and OEM watch company. In 2001, he moved to New Zealand to look after the group’s property portfolio, and then bought the group’s first hotel and started on the journey to create HIND Management and Sudima Hotels. Well regarded in the hotel and tourism industry in New Zealand, Sudesh also has a close affinity with Diversity Works NZ, having received their 2018 Walk the Talk Award. He was a member of the board of the Entrepreneurs Organisation and one of Be. Accessible’s Fab 50 group of business leaders, leading by example to create social change in New Zealand businesses and public spaces. Sudesh attended the prestigious University of Southern California, graduating with a Bachelor of Science in Business Administration.
Chief Executive Officer
Sudesh Jhunjhnuwala
Les Morgan is the COO of HIND Management. With over 300 employees and an annual turnover in excess of $60m, the group is is undergoing a significant expansion including several new hotels under development. He recognises that while commercial success is a primary function of any business, strong organisational values and community empathy are vital ingredients in a healthy, prosperous company. Les is a previous winner of the Westpac ‘Excellence in Leadership’ award. In 2018, he was named ‘Senior Hotel Executive of the Year’ and received Tourism Industry Aotearoa’s ‘Industry Champion’ award in 2018.
Chief Operating Officer
Les Morgan
Helen Watson brings over 20 years of financial experience across a broad sector of industries, most recently sitting on the executive team for two iconic New Zealand retail clothing brands. She is passionate about business and commercial success, and she understands the financial levers that support a robust, high-performing company. Outside of the office, Helen was an integral member of the World Cup-winning NZ women’s cricket team in 2000. She continues to be actively involved with cricket, sitting on the NZ Cricket Players’ Association Trust Board. Helen holds a PGDIP in Business Administration from Auckland University and is close to completing her Master’s in Business Administration.
Chief Financial Officer
Helen Watson
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
Helen Watson
Chief Financial Officer
Helen Watson brings over 20 years of financial experience across a broad sector of industries, most recently sitting on the executive team for two iconic New Zealand retail clothing brands. She is passionate about business and commercial success, and she understands the financial levers that support a robust, high-performing company. Outside of the office, Helen was an integral member of the World Cup-winning NZ women’s cricket team in 2000. She continues to be actively involved with cricket, sitting on the NZ Cricket Players’ Association Trust Board. Helen holds a PGDIP in Business Administration from Auckland University and is close to completing her Master’s in Business Administration.
Chief Financial Officer
Helen Watson
Phillipa Gimmillaro
Chief People Officer
Phillipa Gimmillaro applies over 20 years of experience in the hospitality industry to her role as chief people officer, overseeing people and culture for the past five years. Phillipa has been instrumental in the group, becoming a founding member of the Accessible Tick programme. Her focus is sustainability, community, well-being and inclusion. An advocate for diversity in leadership, she is the driving force behind HIND Management’s desire to show industry leadership in gender equality and disability inclusion. Phillipa is a Chartered member of HRINZ, holding a CIPD qualification in Human Resource Practice from the United Kingdom and an Advanced Diploma from the New Zealand School of Travel & Tourism. She is an active Industry Advisory Board member who provides a crucial link between the industry and the education sector.
Chief People Officer
Phillipa Gimmillaro
Phillipa Gimmillaro
Chief People Officer
Phillipa Gimmillaro applies over 20 years of experience in the hospitality industry to her role as chief people officer, overseeing people and culture for the past five years. Phillipa has been instrumental in the group, becoming a founding member of the Accessible Tick programme. Her focus is sustainability, community, well-being and inclusion. An advocate for diversity in leadership, she is the driving force behind HIND Management’s desire to show industry leadership in gender equality and disability inclusion. Phillipa is a Chartered member of HRINZ, holding a CIPD qualification in Human Resource Practice from the United Kingdom and an Advanced Diploma from the New Zealand School of Travel & Tourism. She is an active Industry Advisory Board member who provides a crucial link between the industry and the education sector.
Chief People Officer
Phillipa Gimmillaro
Michel Adolphe
Chief Commercial Officer
Michel Adolphe is the chief commercial officer for Sudima Hotels, the national hotel group known for its commitment to sustainability and accessibility. He developed his skill set and two decades of industry experience working internationally in the hotel sector, including eight years as director of sales for Hyatt Regency Auckland and director of sales and marketing for Carlton Hotel Auckland. He joined Sudima Hotels as director of sales and marketing in 2007. Michel strategically delivers five-star growth for the brand across diverse and evolving market segments by motivating his team, effectively using a comprehensive marketing mix, including e-commerce, and leveraging rock-solid, industry-wide relationships. He is strategic, analytical, empathetic, insightful and articulate.
Chief Commercial Officer
Michel Adolphe
Michel Adolphe
Chief Commercial Officer
Michel Adolphe is the chief commercial officer for Sudima Hotels, the national hotel group known for its commitment to sustainability and accessibility. He developed his skill set and two decades of industry experience working internationally in the hotel sector, including eight years as director of sales for Hyatt Regency Auckland and director of sales and marketing for Carlton Hotel Auckland. He joined Sudima Hotels as director of sales and marketing in 2007. Michel strategically delivers five-star growth for the brand across diverse and evolving market segments by motivating his team, effectively using a comprehensive marketing mix, including e-commerce, and leveraging rock-solid, industry-wide relationships. He is strategic, analytical, empathetic, insightful and articulate.
Chief Commercial Officer
Michel Adolphe
Helen Watson
Chief Financial Officer
Michel Adolphe is the chief commercial officer for Sudima Hotels, the national hotel group known for its commitment to sustainability and accessibility. He developed his skill set and two decades of industry experience working internationally in the hotel sector, including eight years as director of sales for Hyatt Regency Auckland and director of sales and marketing for Carlton Hotel Auckland. He joined Sudima Hotels as director of sales and marketing in 2007. Michel strategically delivers five-star growth for the brand across diverse and evolving market segments by motivating his team, effectively using a comprehensive marketing mix, including e-commerce, and leveraging rock-solid, industry-wide relationships. He is strategic, analytical, empathetic, insightful and articulate.
Chief Commercial Officer
Michel Adolphe
Building a hotel is a huge and complicated project, but HIND Management prides itself on its client-focused, environmentally conscious and socially responsible approach to every stage of the process.
HIND Management is a specialist hotel and hospitality company responsible for building, operating and managing high-performing businesses, with a significant footprint in the New Zealand hotel market. It is the management company behind the consumer-facing brand of award-winning Sudima Hotels. HIND Management has built businesses on a foundation of honesty and integrity. Regardless of size, that is its approach to every project. Before every decision and action in the process, HIND Management asks: “Is this right for our client? For our people? For our community? For our environment?” The company has received a raft of accolades over the years for its technology, efficiency, environmental impact and innovative HR practices.
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
Brent Fillmore
Founder
Cody Woolf
Director, Health, Safety and Environment
Karen Bannister, CM
Vice President, Marketing
Sarah M Stewart
Associate Vice President,
Leasing and Call Centre Operations
Fillmore Construction was founded by Brent Fillmore in 1991. He was looking to start his own small construction business and the opportunity presented itself with many repeat client relationships. Through lessons learned from 13 years of managing projects, developing business and holding various VP roles with his previous employer, Brent formulated his own approach to running his company. He knew that the key to success was based on relationships and bringing repeated value to them. He was dedicated to the idea that one does not need hundreds of clients and instead must focus on ensuring that a smaller pool of clients was given the best service possible. With over 40 years of construction management experience Brent has remarkable expertise in nearly every facet of the construction industry.
Founder
Brent Fillmore
Cody Woolf joined the Fillmore team in 2011 and holds the title director of health, safety and environment. He is a Canadian Registered Safety Professional (CRSP). He also has extensive safety experience and background in criminal justice, which provides a depth of experience for the implementation of Fillmore Construction’s health and safety program. Cody is responsible for creating a positive and safe work environment and strives to promote safety as not only a policy but a lifestyle. He has initiated and implements a range of health, safety and environmental features that have been of critical importance to the overall safety objectives, operations, and profitability of Fillmore Construction. The results of his impact are evident in the positive statistical results and policies that have been developed since he joined the company and the emphasis on safety program development.
Director, Health, Safety and Environment
Cody Woolf
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and Call Centre Operations
Sarah M Stewart
Brent Fillmore
Cody Woolf
Sarah M Stewart
Associate Vice President, Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Cody Woolf
Director, Health, Safety and Environment
Fillmore Construction was founded by Brent Fillmore in 1991. He was looking to start his own small construction business and the opportunity presented itself with many repeat client relationships. Through lessons learned from 13 years of managing projects, developing business and holding various VP roles with his previous employer, Brent formulated his own approach to running his company. He knew that the key to success was based on relationships and bringing repeated value to them. He was dedicated to the idea that one does not need hundreds of clients and instead must focus on ensuring that a smaller pool of clients was given the best service possible. With over 40 years of construction management experience Brent has remarkable expertise in nearly every facet of the construction industry.
Founder
Brent Fillmore
Cody Woolf joined the Fillmore team in 2011 and holds the title director of health, safety and environment. He is a Canadian Registered Safety Professional (CRSP). He also has extensive safety experience and background in criminal justice, which provides a depth of experience for the implementation of Fillmore Construction’s health and safety program. Cody is responsible for creating a positive and safe work environment and strives to promote safety as not only a policy but a lifestyle. He has initiated and implements a range of health, safety and environmental features that have been of critical importance to the overall safety objectives, operations, and profitability of Fillmore Construction. The results of his impact are evident in the positive statistical results and policies that have been developed since he joined the company and the emphasis on safety program development.
Director, Health, Safety and Environment
Cody Woolf
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich
School of Business, and most recently completed the Communications and Leadership Program at
The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and
Call Centre Operations
Sarah M Stewart
Brent Fillmore
Founder
Karen Bannister, CM
Vice President, Marketing
Cody Woolf
Director, Health,
Safety and Environment
Sarah M Stewart
Associate
Vice President, Leasing and Call Centre Operations
Fillmore Construction was founded by Brent Fillmore in 1991. He was looking to start his own small construction business and the opportunity presented itself with many repeat client relationships. Through lessons learned from 13 years of managing projects, developing business and holding various VP roles with his previous employer, Brent formulated his own approach to running his company. He knew that the key to success was based on relationships and bringing repeated value to them. He was dedicated to the idea that one does not need hundreds of clients and instead must focus on ensuring that a smaller pool of clients was given the best service possible. With over 40 years of construction management experience Brent has remarkable expertise in nearly every facet of the construction industry.
Founder
Brent Fillmore
Cody Woolf joined the Fillmore team in 2011 and holds the title director of health, safety and environment. He is a Canadian Registered Safety Professional (CRSP). He also has extensive safety experience and background in criminal justice, which provides a depth of experience for the implementation of Fillmore Construction’s health and safety program. Cody is responsible for creating a positive and safe work environment and strives to promote safety as not only a policy but a lifestyle. He has initiated and implements a range of health, safety and environmental features that have been of critical importance to the overall safety objectives, operations, and profitability of Fillmore Construction. The results of his impact are evident in the positive statistical results and policies that have been developed since he joined the company and the emphasis on safety program development.
Director, Health, Safety and Environment
Cody Woolf
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the
Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years
of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation
of the company’s internal customer
service department.
Associate Vice President,
Leasing and Call Centre Operations
Sarah M Stewart
Throughout the last 12 months, HIND Management has focused on ensuring its team is stronger than ever, through training and development, recognition and promotion, remuneration framework, and leading diversity and inclusion initiatives. It implemented the ‘HIND wage’ structure across all of its hotels, which remains above the New Zealand living wage. It also allocated a training fund for all employees and offered executive coaching and development to all leaders through external training programs. It has also overseen 25 promotions to leverage existing talent across the group and began a cultural competency journey.
“We promote all roles internally as a priority, and we are always open to upskilling and relocating staff across hotels and into other offices to grow their careers and knowledge base,” HIND Management says.
“We have also facilitated Māori scholarships within our hotels, and we have a successful ongoing program in Rotorua with the Ngati Whakaue Education Endowment Trust Board. All employees are encouraged to take up an employee development plan, and to have ongoing check-ins with their managers to track their track their wellbeing and career goals.”
Social and environmental responsibility underpins all of Hind Management’s operations, and this year, it has maintained a strong focus on inclusivity. It is currently undertaking a cultural competency review with Tutira Mai NZ to employ and progress more Māori into management positions, and is expanding its existing partnerships across Auckland, Rotorua, Kaikoura, Christchurch and Queenstown.
Accessibility has also been a key focus in HIND Management’s business operations. The company is a foundation member of the Accessible Tick programme, which helps New Zealand organisations become more accessible and inclusive to people with disabilities. It is also committed to incorporating accessibility into its construction projects, and highlights the Sudima Hotels brand as one of the most accessible hotels in Australia.
Looking towards the future, HIND Management aims to expand its team further over the coming year and to strengthen its commitment to responsible business practices.
“We have a deep belief in empathy, understanding and accommodating differences,” HIND Management says.
“Our business will continue to be underpinned by strong values that centre on caring, doing the right thing, and working together.”
Building a hotel is a huge and complicated project, but
Hind Management prides itself on its client-focused, environmentally conscious and socially responsible approach to every stage of the process.
Hind Management is part of The Hind Group, which traces its origins back almost a century to 1918, when Birajlal Jhunjhnuwala established a textile and garment business in Rangoon, Myanmar. The Hind Group now manages property developments across the Asia-Pacific region, and Hind Management has received a raft of accolades over the years for its technology, efficiency, environmental impact and
HR practices.
“We build hotels and businesses on a foundation of honesty and integrity. Regardless of size, this is our approach to every project,” Hind Management says.
Building a hotel is a huge and complicated project, but Hind Management prides itself on its client-focused, environmentally conscious and socially responsible approach to every stage of the process.
Hind Management is part of The Hind Group, which traces its origins back almost a century to 1918, when Birajlal Jhunjhnuwala established a textile and garment business in Rangoon, Myanmar. The Hind Group now manages property developments across the Asia-Pacific region, and Hind Management has received a raft of accolades over the years for its technology, efficiency, environmental impact and HR practices.
“We build hotels and businesses on a foundation of honesty and integrity. Regardless of size, this is our approach to every project,” Hind Management says.