Headquarters:

Barangaroo, Sydney, NSW 

Year founded:

1986

Number of employees:

3,300

Phone:

09 632 1287

Email:

oyster.management@oystergroup.co.nz

Website:

tpgtelecom.com.au

LinkedIn:

gc.linkedin.com/company/tpg-telecom

“Having four insurance designations, and the wealth of knowledge that comes with it, enables me to better counsel customers regarding the importance of having the appropriate insurance coverage”

Saray Uribe, CharSan Insurance & Consulting

Iñaki Berroeta

Managing Director and CEO

Giovanni Chiarelli

Chief Technology Officer

Leadership

Iñaki Berroeta is the CEO and managing director of TPG Telecom and was CEO of Vodafone Hutchison Australia from 2014 to 2020. A 30-year veteran of the telecommunications industry, he previously served as CEO of both Vodafone Romania and Vodafone Malta, and held various operational roles at Vodafone Spain, Global Star USA, AirTouch International (USA) and Airtile Moviles (Spain).   Berroeta holds a Master of Science in Telecommunications from Bilbao Superior School of Telecommunications Engineering, Spain, and a Master of Business Administration from Henley Management College, UK. His appointment to the Board commenced on 29 June 2020. 

Managing Director and CEO  

Iñaki Berroeta

John Boniciolli joined TPG Telecom as chief financial officer in November 2023. He has extensive telecommunications sector and finance leadership experience, most recently as CFO at Vodafone New Zealand under financial investor ownership.   Before his tenure at Vodafone, Boniciolli held senior executive positions at Telstra across product management, sales and service, segment commercials, transformation, procurement and supply chain, mergers and acquisitions, as well as finance. He was previously the CFO at the Australian property marketplace Domain and spent his early career at Lend Lease and EY.   Boniciolli holds an MBA from Macquarie Graduate School of Management, a Bachelor of Commerce from UNSW, and is a Chartered Accountant. 

Chief Financial Officer 

John Boniciolli

Giovanni Chiarelli joined TPG Telecom in January 2022 and leads the Networks, Fibre Operations, Digital and IT teams. Giovanni joined us from MTN South Africa, where he was Chief Technology & Information Officer responsible for leading the end-to-end Technology for the organisation, including Networks, IT & Enterprise Services. He previously worked at Vodafone Romania as Chief Technology Officer and Vodafone Group, leading Global IT solutions, and prior to that Telecom Italia as Chief Information Officer. In 2019, Giovanni won the Global CTO of the Year award, acknowledging him as one of the most prominent leaders of technology-based growth. 

Chief Technology Officer 

Giovanni Chiarelli 

“Having four insurance designations, and the wealth of knowledge that comes with it, enables me to better counsel customers regarding the importance of having the appropriate insurance coverage”

Saray Uribe, CharSan Insurance & Consulting

Leadership

“A true leader can see potential in different employees, regardless of their position. Listening and recognizing the value of each individual not only inspires them but also makes them grow professionally”

Saray Uribe, CharSan Insurance & Consulting

Leadership

Kieren Cooney

Group Executive Consumer

Kieren Cooney joined TPG Telecom in March 2021 and leads the commercial strategy for consumer across the company’s portfolio of brands. He was most recently at Foxtel Group, where he was chief customer, marketing and sales officer. He was previously chief marketing and content officer at REA Group, and held senior roles at Omnicom and Leading Edge. Cooney has extensive corporate experience across the media, digital and telecommunications sectors in Australia and New Zealand, including Vodafone New Zealand and NBN Co. 

Group Executive Consumer 

Kieren Cooney

Jonathan Rutherford was appointed group executive, enterprise and government in July 2021. He has responsibility for driving growth in the enterprise, business and government segments.  Rutherford joined TPG Telecom from Vodafone Czech Republic, where he served as vice president, B2B. He previously worked at Vodafone Ireland and Vodafone UK in senior enterprise and commercial roles, and prior to that was a network engineer at 3. He holds Bachelor of Engineering and Master of Engineering degrees.

Group Executive Wholesale, Enterprise and Government 

Jonathan Rutherford

TPG Telecom is a full-service telecommunications provider and home to brands including Vodafone, TPG, iiNet, AAPT, Internode, Lebara and felix. The company takes pride in creating a workplace that prioritises respect, inclusivity and innovation as part of a connected culture where employees share a sense of purpose and perform at their best. TPG Telecom has taken a series of steps to deliver this including:

Vanessa Hicks

Group Executive, Customer and People Experience

Alex Boden

General Manager, Australia

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Vanessa Hicks was appointed TPG Telecom’s group executive customer and people experience in February 2024, after four years as group executive, people experience. She was previously Vodafone Hutchison Australia’s director of human resources, having joined the company in 2006. Hicks has served in several senior roles within the company, including general manager of business customer operations and general manager of human resources.   She is responsible for all HR functions, including organisational culture, leadership programs and occupational health and safety. She is also responsible for the company’s customer service, including customer service strategy, customer experience, contact centre operations, billing, credit, collections and logistics, and customer lifecycle management.   Hicks served as chairperson of the Vodafone Foundation from 2010 to 2014 and remains an active member of the Vodafone Foundation Board. She has served as an advisory board member of the Telco Together Foundation since 2017.   Prior to Vodafone Hutchison Australia, Hicks was a director at First Choice Solutions and the National Contact Centre Manager for ING. She is a graduate of the Australian Institute of Company Directors (GAICD). 

Group Executive, Customer and People Experience      

Vanessa Hicks

Trent Czinner was appointed group executive, legal and external affairs at TPG Telecom in August 2020. He was previously Vodafone Hutchison Australia’s general counsel and company secretary from 2013 to 2020. Czinner has worked as a telecoms and technology lawyer since 1998. From 2011 to 2013, he ran the legal function for Salesforce.com in Australia and New Zealand. He has a Bachelor of Law and Administration from The University of Newcastle, was admitted as a solicitor in NSW in 1995 and has a Master of Business Administration from the Australian Graduate School of Management. He is a certificated member of the Governance Institute of Australia. 

Group Executive, Legal and External Affairs 

Trent Czinner

Alex Boden loves working at Vitaco because he’s passionate about health and wellness, and the company makes high-quality supplements and healthy foods that he’s proud to share with his family and friends. 

General Manager, Australia 

Alex Boden 

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

Sarah M Stewart

Associate Vice President, Leasing and Call Centre Operations

Karen Bannister, CM

Vice President, Marketing

Dave Longbottom

Chief Technology Officer

Alex Ventura

Head of Marketing

Damian Palovick

Senior Vice President of Underwriting AXA XL – Delegated Authority Programs, North America

Dr. Mary Lavoie

Head of Risk Management and Senior Vice President AXA XL – Delegated Authority Programs, North America

Mark Bernacki

Chief Underwriting Officer

Ryan Armijo

Chief Operating Officer, Underwriting Division

Bob Petrilli

President, Underwriting Division

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Saray Uribe, CharSan Insurance & Consulting

“Having four insurance designations, and the wealth of knowledge that comes with it, enables me to better counsel customers regarding the importance of having the appropriate insurance coverage”

Saray Uribe, CharSan Insurance & Consulting

Continued offering 22 weeks of paid parental leave to parents and carers. The policy’s first full year resulted in a 55% increase YoY in men accessing paid parental leave. Progressing its innovative Reconciliation Action Plan (RAP), including establishing First Nations External Advisory Circle, Engagement Principles, Procurement Strategy, and 7 Steps to Practical Reconciliation learning module.

Career development is also a crucial part of TPG Telecom’s offering, delivered through a series of personalised training programs, which foster a learning culture. These are available in multiple formats including online courses, in-person workshops and hybrid models. “Our onboarding programs prepare employees through experiential learning, simulated scenarios, and guided on-the-job training. We use advanced technology, including a customised LMS, an in-house content app, and a digital adoption platform,” says Lachlan Hassen, capability business partner. “Our Learning Hub provides a Netflix-style experience for easy access to learning materials. Leadership programs offer a self-paced journey through our Growth Centre, with content recommendations based on self-assessments.” In 2024, TPG focused on developing mid-level female leaders and individual contributors through two female development programs, Women in Leadership and Xplore. Partnering with Gallup to develop a 10-month learning journey, the firm focused on accelerating the development of females by enhancing their leadership skills. Diversity, Equity and Inclusion (DEI) is also embedded throughout an employee’s life cycle at TPG Telecom, beginning from recruitment and continuing into their induction. From there, multiple avenues are utilised to inform, educate and support their people, such as:

Employee networks for gender equality, reconciliation, cultural diversity, LGBTQI+ inclusion, disability, and parents and carers Partnerships with external diversity experts such as GIRA First Nations Advisory, Pride in Diversity, Supply Nation, Australian Disability Network and Diversity Council Australia

“Our leaders are accountable for driving behavioural accountability and diversity awareness through functional inclusion plans which drive DEI policy uptake, tracking diversity targets, reporting on progress and identifying inclusion needs and barriers,” comments Mia Von Klein, inclusion and belonging manager. “They are also provided with leader-led resources which support them in driving inclusive behaviours and psychological safety among their teams.” Recognised as a 5-Star Employer of Choice 2025 by HRD, TPG Telecom is committed to continuing to deliver for its team by:

Investing in leadership framework and capability development, including women in leadership programs Championing strategy and programs to promote holistic employee wellbeing, facilitated by workplace policies, tools and resources Increasing opportunities for employees to use role-specific skills that improve wellbeing and support the creation of vibrant, connected communities

Anthony Giannopoulos, external communications specialist, says, “Our goal is to create a workplace where every employee feels empowered to contribute, innovate and grow alongside the company.”

TPG Telecom is a full-service telecommunications provider and home to brands including Vodafone, TPG, iiNet, AAPT, Internode, Lebara and felix. The company takes pride in creating a workplace that prioritises respect, inclusivity and innovation as part of a connected culture where employees share a sense of purpose and perform at their best. The firm has taken a series of steps to deliver this, including: